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Omega Walk

4.1

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From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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21,790 reviews

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Idaho
1 review
2 helpful votes
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Sent junk boots that were way to small, didn't know they were in China so in order to return them, i had to pay shipping back which was about the same cost as the boots/ what a scam. Either way i am out 50.00 and get to keep boots that don't fit.

Date of experience: October 12, 2022
Ohio
1 review
0 helpful votes
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Torn leather - only worn twice
August 31, 2022

Really cheap shoes. I only wore them twice and the leather ripped at the eyelet and laces. I have to throw them away. They only offered me 60% off if I bought another pair. I wasn't going to throw good money after bad.

Date of experience: July 31, 2022
Arkansas
1 review
0 helpful votes
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Good all around shoe!
June 9, 2022

I love the cushion fit. These are light and versatile too. From hiking to standing, they hold up very well!

Date of experience: June 7, 2022
New York
1 review
0 helpful votes
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I ordered 2 pairs of shoes while not realizing they will be shipped from singapore.in less than 15 MINUTES i requested a change of delivery address or if impossible to redirect cancel the order. I received reply from customer service in 32 hours basically saying that they can't cancel or redirect because I contacted them too late.(15 minutes is too late)... so their customer service is a scam. You will not be able to do anything with the order once placed.do your self a favor and stay away from this business.

Date of experience: May 23, 2022
Finland
3 reviews
2 helpful votes
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5
May 7, 2022

I would rate omega walk with strong 5 stars. Got myself a pair of comfortable shoes 4 years ago and still wear em

Date of experience: May 6, 2022
Colorado
1 review
0 helpful votes
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Terrible customer service no money back
May 16, 2022

If your shoes get lost in the mail, they make you pay a $12 reship fee. If you receive the shoes and you want a refund, you only get 30% back. So, that means on a $50 pair of shoes that get lost in the mail and then reissued, if you return them, technically you will only see $18 back out of that $50.

No respectful company would do this too you. Ever! Terrible horrible company with cheap generic shoes.

Date of experience: April 15, 2022
Texas
1 review
0 helpful votes
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On email it stated ships out 2 to 3 days when I reached out they said 10-20 days, then 20 to 30 days.
I don't know why they charge 10$ first class shipping fee it's going to take a month or more.
Please don't say cause of covid cause it's not as bad anymore. People keep using that excuse for everything.

Date of experience: March 30, 2022
Washington
1 review
0 helpful votes
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Worst shoes ever
April 27, 2022

Don't get me wrong I love the color, but they are probably the worst decision I made for buying shoes. They do not help with my foot pain at all, they've made it a whole lot worse. Very disappointed with these and I will not buy them again.

Date of experience: March 27, 2022
Maryland
1 review
0 helpful votes
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Awful
April 22, 2022

I have waited over a month for my purchase. Have yet to receive it. When I look to talk to customer service they provide no phone number yet ask for mine. DO NOT SHOP HERE

Date of experience: March 23, 2022
Connecticut
1 review
0 helpful votes
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Awful
April 16, 2022

This company is a scam. I ordered a pair of non slip sneakers for work mid February. It has been over a month and I still have not received the shoes.

Date of experience: March 17, 2022
Florida
1 review
0 helpful votes
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NO RETURNS?
April 8, 2022

The shoes did not fit. I was given an option to keep them, buy another pair, or get a 30% refund, or return them. HOWEVER, THEY REFUSE TO SEND RETURN ADDRESS, PROCESS. NOT GOOD BUSINESS.

Date of experience: March 9, 2022
Arizona
1 review
0 helpful votes
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Return policy
April 2, 2022

I ordered a pair of boots a half size larger since I will wear socks. Upon receiving the boots they are too too small even without socks. I asked to return them and I am advised I have to pay for shipping back to them which is $49.95 as well as a 15% restocking fee. Now I have a pair boots that I will never be able to wear.

Date of experience: March 3, 2022
Wyoming
1 review
0 helpful votes
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Late and Poorly Made
March 22, 2022

Shoes arrived about 3 months after expected arrival date. Shoes advertised as slip resistant and waterproof might as well be made of porous leaky waxed rubber. These are not slip resistant, waterproof or even well constructed. The soles of the shoes are slippery plastic weakly attached to the rest of the shoe, and the inner lining of the shoe juts out into your feet at strange places as the fabric piece used is too large or too small for the job. Do NOT buy from Omega Walk

Date of experience: February 20, 2022
Colorado
1 review
0 helpful votes
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Awesome
January 28, 2022

Ordering my second pair after two years. Still in great shape, just have torn the top. These shoes have saved my feet from aches and pains while working on concrete floors.

Date of experience: January 26, 2022
Pennsylvania
1 review
0 helpful votes
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I ordered size 9 womens shoe, they sent size 7. After requesting photos, which I sent, they said the US sizes are based on mens sizes. I ordered a US size 9 women's shoe and got a size 7! That is not what I ordered. It is too small and they are making excuses. This was their response: "This is to let you know that you have ordered US9 (EUR 40) and we have delivered the same to you. Please only look at Euro size mentioned on shoes which is 40. Do not get confused by US size as these shoes are unisex and US size mentioned on shoes is as per the male sizing standard (US 7) which in fact is equivalent to our Women's US 9." I have the photo of what I ordered. It specifically says Womens size 9.

I requested a label to ship back. They only reply once a night, late at night, so something simple has dragged on for days because I only get one reply a night. It would be simple if they just sent me a size 9 like I ordered and I would return what I have at their cost. Instead, they offered a 40% refund because of the costs of shipping. I would never purchase another thing from them. They are in Singapore and shouldn't be selling in the US if they can't handle the difference in shoe size nor how to handle customer service in another country.

Another thing is they don't tell you they are in Singapore until AFTER you make the purchase. Stay away from this site.

Date of experience: January 21, 2022
Virginia
1 review
0 helpful votes
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Ok shoes
February 16, 2022

Not the best most comfortable shoes I've ever worn. Not worth the wait on a slow boat from China. You can find better shoes locally. Website very deceptive about shipping times. Ordered early December just got them in January.

Date of experience: January 17, 2022
Pennsylvania
1 review
0 helpful votes
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My sneakers were too small and the inserts I purchased are very uncomfortable.

Date of experience: January 12, 2022
Ohio
1 review
0 helpful votes
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Horrible
February 7, 2022

I was sent the wrong size and color, the inserts they sent me are too big. No information on how to return them. I want to return the shoes, don't plan on ordering from here again.

Date of experience: January 8, 2022
Georgia
1 review
0 helpful votes
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I love them
December 30, 2021

I love them. My feet didn't hurt the first day I wore them like they usually do in a pair of new shoes.

Date of experience: December 29, 2021
Arkansas
1 review
0 helpful votes
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IT TOOK TOO LONG TO RECEIVE IT AND THE BOOTS WERE SMALL - I ALWAYS WEAR A SIZE 8 - THE BOOTS WERE VERY SMALL. I WANT TO RETURN THEM AND GET A REFUND

Date of experience: December 29, 2021