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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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21,771 reviews

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New York
1 review
0 helpful votes
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Crappy Shoes
March 20, 2024

No kind of cushion inside. Felt like I was walking barefoot.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2024
Indiana
1 review
0 helpful votes
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Sandles
March 19, 2024
Updated review

Took forever to arrive and when did come are very flimsy and offer no support and back folds down when you try to walk in them bought to wear after foot surgery didnt arrive until week after surgery and then offered no support

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2024

Never received shoes and even payed more for express...
March 9, 2024
Previous review

Never received shoes and even payed more for express shipping my foot surgery friday and need the shoes

Date of experience: February 27, 2024
Idaho
1 review
1 helpful vote
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Disappointed
March 19, 2024

Delivery seemed to take a long time. The shoes were not at all what I expected for the price.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2024
Georgia
1 review
1 helpful vote
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Best gift to myself
March 9, 2024

Was worry when I found out shoes were coming from out the country but arrived in about 2 1/2 weeks and they have NOT disappointed! If you have foot, ankle, heel, leg, knee, lower back pain it's is definitely worth a try to relieve your pain. I will definitely purchase shoes again!

Date of experience: March 9, 2024
Texas
1 review
0 helpful votes
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Cute and light
March 18, 2024

I like light and soft, comfortable shoes. This shoe is a hard when you step.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 7, 2024
Wisconsin
1 review
0 helpful votes
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Not as expected
March 18, 2024

I should have known this was too good to be true. I'm on my feet all day and have pain at the end of the day with extra insoles. Not enough arch support or shock absorption. My previous shoes lasted a year before my feet started hurting at the end of the day.
Cute shoes, though. They would be fine for everyday wear.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 7, 2024
Indiana
1 review
0 helpful votes
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Wrong size, poor quality
March 18, 2024

I was sent the wrong size for one pair. The quality is so bad. I will be returning them, which is something I never do.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 7, 2024
Wisconsin
2 reviews
0 helpful votes
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I really like the socks
March 6, 2024

I am not a fan of the shoes, I don't believe they're sized properly, I've work the 10 with socks and 2 sets of insoles and my foot still moves and there isn't enough cushion. I'm not a fan of the shoes.There's barely any support and the tongue moves far too much.

Date of experience: March 6, 2024
California
1 review
0 helpful votes
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I had to wait several weeks to receive my merchandise
March 16, 2024
Updated review

I was told I would receive my purchase in a week or so. Its been several weeks before I received my order.

Also, the shoes I got have a odor inside them and I wonder how to get rid of it. I placed them in the fresh air for hours to see if it would help. It did not they still have the odor. Do you have an solutions on how to get rid of the odor. Thank You

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 6, 2024

Shopping was very easy and helpful
February 9, 2024
Previous review

Shopping was very easy and helpful

Date of experience: February 8, 2024
Virginia
2 reviews
0 helpful votes
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Very stylish & comfortable shoe
March 6, 2024

Very high quality, comfortable, stylish shoe. Can not beat the price!

Date of experience: March 5, 2024
Minnesota
1 review
0 helpful votes
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Okay
March 15, 2024

These shoes were not the right fit for me, they had harder soles than I handle but because I wore them several days and waited awhile they were not returnable. Customer service however was great and offered me a decent discount to make up for them not being what I needed for an orthopedic shoe.

Date of experience: March 5, 2024
Illinois
1 review
0 helpful votes
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Great Shoes!
March 5, 2024

I Purchased these for myself last year and just purchased another pair for my Mother for her Birthday today. She loves them.

Date of experience: March 5, 2024
New York
1 review
0 helpful votes
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Cute and comfortable
March 5, 2024

My feet have really been bothering me but these shoes I wore for an hour and instantly felt my plantar fasciitis ease up.

Date of experience: March 5, 2024
New Zealand
2 reviews
0 helpful votes
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Great shoes
March 5, 2024

Quick, easy no hassle. Shoes were delivered without any delays and are all I expected. Very pleased with my purchase.

Date of experience: March 4, 2024
New York
1 review
0 helpful votes
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Unsatisfied. Also the shoes do not fit. It says refundable when you purchase. Then when you get them, you say restocking fee

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2024
Rhode Island
1 review
0 helpful votes
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Not good quality
March 14, 2024

Back of shoes dig into my ankles and made me bleed after a couple mins of wearing them. Made out of cheap materials. For 50$ I expected better.

Date of experience: March 4, 2024
California
1 review
0 helpful votes
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Good deals
March 4, 2024

I received my shoes in just under 2 weeks which I was very happy with. They are cute and I do like them I just wish they had a bit more cushion and support then they do.

Date of experience: March 3, 2024
Ohio
1 review
0 helpful votes
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Amazing
March 3, 2024

It did take awhile to ship because they are located in China but it was worth the wait!

Date of experience: March 3, 2024
Texas
1 review
0 helpful votes
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It's okay
March 13, 2024

This is an updated review. I would like to say this are great shoes. I accidentally chose the wrong size but the colors and shoes are great. The shoes are very comfortable for a 12 hour shift. Nursing is an awesome job and I need shoes that keep my feet from aching and these shoes did it. In my other review I mentioned that every one loves my shoes and I'm happy to recommend them to anyone.just have to make sure to get the right size…lol! Thanks Omega walk I look forward to making more purchases!

Date of experience: March 3, 2024
Mississippi
1 review
0 helpful votes
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The Ortho Expert I received was the wrong size, I ordered a size 10, and I got a size 8.
How do I exchange these?
Disappointed in Mississippi
Gina Day
*******344

Date of experience: March 3, 2024