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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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21,771 reviews

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Florida
1 review
0 helpful votes
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Refund
July 28, 2024
Updated review

I received excellent customer service from Ms. Susan Brown when my shoes didn't fit. Thanks for caring!

Date of experience: July 18, 2024

Very easy process to follow
June 9, 2024
Previous review

Very easy process to follow.

Date of experience: May 29, 2024
Alabama
1 review
0 helpful votes
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Love these
July 27, 2024
Updated review

The only shoes I buy for work keep my feet from hurting all day long

Date of experience: July 17, 2024

Very easy to use
May 28, 2021
Previous review

Very easy to use

Date of experience: May 27, 2021
Canada
1 review
0 helpful votes
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Not as supportive as I thought there are
July 26, 2024
Updated review

Material is not the most expensive for the price
The arch support is not as good as it's expected also

Date of experience: July 16, 2024

The insoles r not anything like I expected There don't...
June 11, 2021
Previous review

The insoles r not anything like I expected
There don't have much of a arch support like it described

Date of experience: June 11, 2021
South Carolina
1 review
0 helpful votes
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Received my order in a timely manner. Had an issue with a pair of shoes I had ordered. They reached out to me, resolved the problem and quickly sent out another pair. I will definitely be a return customer, thanks so very much

Date of experience: July 15, 2024
California
1 review
0 helpful votes
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New shoes.
July 25, 2024

Omegawalk. My first pair of shoes, were a gift to me years ago. Initially they felt a little tight in the toes but the last few days, they began to loosen up.

Date of experience: July 15, 2024
Pennsylvania
2 reviews
0 helpful votes
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Definitely worth trying
July 24, 2024

Shipping was as expected. Price is fantastic. Comfortable for 16 hour work days!

Date of experience: July 13, 2024
Georgia
1 review
0 helpful votes
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Order the shoes was easy. Too little longer than expect to receive them. Shoes does not run true to size. Need to order the next size up. Having difficulty getting the shoes exchanged,

Date of experience: July 13, 2024
Minnesota
2 reviews
0 helpful votes
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Didn't order
July 22, 2024

I did not order these shoes or get these shoes,but thank you.

Date of experience: July 12, 2024
Ohio
1 review
0 helpful votes
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Just ok for me
July 22, 2024
Updated review

Seems cheaply made and shoes not what I expected but my return process was simple.

Date of experience: July 12, 2024

It was pretty simple
July 1, 2024
Previous review

It was pretty simple

Date of experience: June 21, 2024
South Carolina
1 review
0 helpful votes
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I love my Omega shoes
July 22, 2024
Updated review

I've tried several styles of these shoes. They are all comfortable, cushioned and just feel good on my feet, oh yeah, the colors are really cool. I highly recommend Omega walk.

Date of experience: July 12, 2024

Most comfy shoes
April 24, 2024
Previous review

I love the way Ortho Buds fit and the comfort on my feet. Highly recommend

Date of experience: April 13, 2024
California
1 review
0 helpful votes
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Great customer support
July 22, 2024
Updated review

I ordered a pair of shoes and was disappointed that shipping took so long. Because when I finally got the shoes, they were too small. I even went up a half size. I reached out to customer service and they offered to send me a replacement and all I'd have to pay is shipping cost. I thought that was very awesome! Although I will probably be waiting another 2-3 weeks to get the replacement, customer service is above and beyond!

Date of experience: July 12, 2024

Easy to find stuff on the site
July 7, 2024
Previous review

Easy to find stuff on the site. Impressive reviews. Hope these are as great as they claim

Date of experience: June 27, 2024
Nevada
1 review
0 helpful votes
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I'm happy whit my shoes thx
July 22, 2024

The way is too long I was concern about the shipping company but I got my shoes 👍

Date of experience: July 11, 2024
Texas
1 review
0 helpful votes
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Horrible shoes and customer service
July 20, 2024

After purchasing a pair of shoes from Omegawalk, I strongly feel that this company is a scam.
They don't disclose on their site that this is a Chinese company, operating out of China without a reasonable return policy (have to ship the shoes back to China at your own expense).
The shoes are of very poor quality made out of cheap materials but priced at $70 a pair. The orthopedic claim is false advertisement.
The size they ship is also wrong. Money wasted.
Date of experience: May 24,2024

Date of experience: July 9, 2024
Illinois
1 review
0 helpful votes
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Love these shoes.
July 18, 2024

I didn't order 4 pairs of shoes. Just two size 9s. One in Black and one in Pink.
Did you charge me for four pairs?

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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Eventually took about 3 Mths to get back the correct color, pls don't send me the wrong color on this order!

Date of experience: July 8, 2024
Australia
1 review
0 helpful votes
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Omega shoes
July 18, 2024

I have bought several pairs and been happy every time. Very good quality.

Date of experience: July 8, 2024
GB
1 review
0 helpful votes
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Fine shoes
July 18, 2024
Updated review

Great fit good service. Perfect for what I need to do. Love the colours also

Date of experience: July 8, 2024

Great company
December 21, 2023
Previous review

Great company

Date of experience: December 21, 2023
Wisconsin
1 review
0 helpful votes
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Shoes
July 16, 2024
Updated review

Same as above, bought 2 pair both a full size bigger than I ordered. Costs too much to send them back!

Date of experience: July 6, 2024

Great, very easy
November 11, 2022
Previous review

Great, very easy

Date of experience: November 11, 2022
Indiana
1 review
0 helpful votes
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Happy
July 16, 2024

Shoes so comfortable. Can't wait to get my others in. Thank you

Date of experience: July 6, 2024
Missouri
2 reviews
0 helpful votes
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Kids shoes
July 15, 2024
Updated review

Super cute, easy ordering process & look very comfy for my little girl

Date of experience: July 5, 2024

Quick and easy
July 15, 2024
Previous review

Quick and easy

Date of experience: July 5, 2024