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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

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21,817 reviews

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Texas
1 review
0 helpful votes
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Wrong size
January 27, 2025

I purchased 2 pairs of shoes and received one free. PLEASE be aware of this company. January 2025. The shoes does not have no sizes in the flap. But one pair had size but not the size I ordered. On the site it has sizes in USA. I ordered size 12 which is a 44 in Europe. The flap of the one pair says 44 and USA size 9. I. My foot cannot fit in the shoe at all and I took it to a Nike ship and they confirmed a size 9. I have been trying to get my money back for about a week and a return slip. I sent them pictures of the shoes and the flap that has the 44 and USA 9 on the flap. The company told me to look at just the 44. This is true and going on right now. 01/17/2025. To get a sale I have the proof that they will put the wrong information on the shoe to get a sale and keep your money. My friend is a size 9 and fit these shoes. Be AWARE of this company. It is happening right now.

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Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
Illinois
1 review
0 helpful votes
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Waited a while for shoes to get here, it was worth the wait, these shoes are comfortable and fit perfectly. I wore them all day without any leg or foot pain. I am very pleased with my new shoes, I would recommend them to my friends and family. Thank you

Date of experience: January 16, 2025
Oklahoma
1 review
0 helpful votes
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Overall, good fit cute shoe
January 26, 2025

She's we're shipped and came pretty fast and the shoes fit well.

Date of experience: January 16, 2025
Georgia
1 review
0 helpful votes
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Shoes are too small
January 26, 2025
Updated review

I waited over a month for my shoes, I ordered 10 wide and I wear a 9 1/2, I figured I'd order the shoes a little bigger so that I could have a little extra room. The shoes aren't even my size, they are too little probably a size 9 because as soon as I put the shoe on with no socks my big toe feels the front of the shoe and now I have to take the time to send them back.

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2025

It was quick and easy to find what I was looking for...
December 14, 2024
Previous review

It was quick and easy to find what I was looking for and a great sale

Date of experience: December 3, 2024
Arizona
1 review
0 helpful votes
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Comfortable beautiful shoes!
January 25, 2025

The shoes were easy to order & I received what was advertised with no surprises.

Date of experience: January 15, 2025
Michigan
1 review
0 helpful votes
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Boots
January 25, 2025
Updated review

My friend loves her boots and the socks so much we had to order more

Date of experience: January 15, 2025

Easy and convenient
January 19, 2025
Previous review

Easy and convenient

Date of experience: January 9, 2025
Wyoming
1 review
0 helpful votes
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Although the boots came late, they were in good condition and the company really seemed to care about their customers. I was impressed.

Date of experience: January 14, 2025

Seems easy...
December 31, 2024
Previous review

Seems easy...

Date of experience: December 21, 2024
Arkansas
1 review
0 helpful votes
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Transaction
January 23, 2025

I paid for the shoes.paid extra for early 3 day delivery and had to wait 16 days.and then they were not true to size.my toes are right at the tip of the shoe.nice looking shoes tho.

Date of experience: January 12, 2025
Ohio
1 review
0 helpful votes
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Sizes run a little small
January 22, 2025

I ordered 4 pairs because of BOGO. I got them for me and my daughter. One pair fits me fine the other pair are too tight. My daughters didn't fit at all

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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Long wait
January 22, 2025

Hoping size is correct and I won't have to return with stocking fee.

Date of experience: January 30, 2025
West Virginia
1 review
0 helpful votes
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Comfortable shoes
January 21, 2025

The shoes i ordered are very comfortable i love them and ill definitely order again

Date of experience: January 11, 2025
Illinois
1 review
0 helpful votes
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Very Satisfied!
January 21, 2025

Extremely pleased, exceeded my expectations. Will definitely 💯 order more. Fantastic colors. Already recommending to others.

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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Good experience
January 19, 2025

Quick easy and great deals shoes are pretty good as well shipping was a bit long but no to horrible

Date of experience: January 27, 2025
Illinois
1 review
0 helpful votes
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Always great experience
January 19, 2025
Updated review

Every time I ordered there were no issues. Even returns flow

Date of experience: January 8, 2025

Quality is great
January 23, 2024
Previous review

Quality is great

Date of experience: January 23, 2024
Texas
1 review
0 helpful votes
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No...no
January 17, 2025
Updated review

Not satisfied with my purchase took over 2 weeks and not the right shoes

Omega Walk attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2025

Great price
December 29, 2024
Previous review

Great price

Date of experience: December 18, 2024
Florida
1 review
0 helpful votes
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So light and comfy
January 17, 2025

Cute and comfy all my coworkers will be ordering! Love them

Date of experience: January 25, 2025
New York
1 review
0 helpful votes
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Fits correctly
January 17, 2025

This sneakers run small. I normally wear a 9 and had to get them a 10. Now I'm enjoying my size 10 which are very comfortable.

Date of experience: January 6, 2025
Missouri
1 review
0 helpful votes
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It arrived!
January 17, 2025

Good—thanks, except that the shoes took a while to arrive.

Date of experience: January 28, 2025
Georgia
1 review
0 helpful votes
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Shipping experience
January 15, 2025

Shipping took longer than quoted. I still received items as listed

Date of experience: January 4, 2025
Illinois
1 review
0 helpful votes
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Not as ordered
January 14, 2025

I would have liked to be able to put more filter choices. Like wide toe box and shoes pinch and aren't supportive

Date of experience: January 22, 2025