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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

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21,771 reviews

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Virginia
1 review
0 helpful votes
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Shoes arrive moldy smelling and I am not able to wear one if the odor of shoes due to it still smelling like mold after two washes. Money wasted.

Date of experience: October 28, 2025
Texas
1 review
0 helpful votes
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Horrible
November 7, 2025

It took 3 weeks for me to receive my order even though I paid for express delivery. The tracking system never updated. I was never given the correct tracking number and the quality of the shoes is very bad

Date of experience: October 28, 2025
South Carolina
1 review
0 helpful votes
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Orthopedic balance black 10.5
November 7, 2025

They feel so good and comfortable on my feet I love them thanks again…..

Date of experience: October 29, 2025
New York
1 review
0 helpful votes
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You still don't get what you pay for
November 1, 2025

Terrible quality, terrible experience, and you cant even return without losing out on money. Full scam all around. My fault for not reading the fine print.

Date of experience: October 22, 2025
California
1 review
0 helpful votes
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These shoes are a stylish comfort
November 1, 2025

They are comfortable to walk around in for long periods of time. They are also eye catching. I get lots of compliments whenever I wear them

Date of experience: October 22, 2025
Illinois
1 review
0 helpful votes
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Not what I ordered
October 31, 2025
Updated review

The shoes I ordered do not match and they are too small and I spent way too much money and way too much time waiting for shoes that weren't gonna fit and now I can't send them back.

Date of experience: October 21, 2025

I have purchased so many shoes and none of them work,...
October 10, 2025
Previous review

I have purchased so many shoes and none of them work, I'm on my feet all day long walking 8 to 9 hours a day. I hope these work out.

Date of experience: September 29, 2025
Oregon
2 reviews
0 helpful votes
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WRONG SIZE
October 30, 2025
Updated review

Shoes were wrong size and mislabeled. They were marked a size alot bigger than my size but in fact are smaller by at least a size that I wear.

Date of experience: October 20, 2025

Pretty quick and easy
October 12, 2025
Previous review

Pretty quick and easy. Waiting to see how the shipping and delivery goes.

Date of experience: October 2, 2025
Indiana
1 review
0 helpful votes
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I will always support this brand!
October 27, 2025

I bought my first pair of Omega's back in 2022 when I was a restaurant hostess and I've never looked back as far as work sneakers. After leaving that job, they were still my go-to…. Until I got a puppy this year that ripped the poor sole out of my favorite pair. But that's okay because that means I get to buy more 😁😁 I love the comfort and relief for my plantar fasciitis, but the various styes along with the comfort take the cake! I've put so many people onto this brand.

Date of experience: October 17, 2025
Louisiana
1 review
0 helpful votes
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I do not like their returns
October 24, 2025

Most of their shoes are great, some of them are not, they are way too small and cheaply made like they come from somewhere else.

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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Shoes Not As Described In Advertisement
October 23, 2025
Updated review

The shoes are heavy and as described. I gave the shoes a week to see if they would mold to my feet and they did not. They make my feet tired and achy after a regular 8 hour shift. I've tried to get a refund to avail as of yet. The shoes are not worth the expense and time to receive.

Date of experience: September 18, 2025

Quick and easy to identify, select and order
August 31, 2025
Previous review

Quick and easy to identify, select and order

Date of experience: August 20, 2025
GB
1 review
0 helpful votes
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Not had any issues with ordering, just make sure you get your foot size correct, measure as recommended. Website easy to use, often do offers like BOGOF so make the most of them.

Date of experience: October 1, 2025
GB
1 review
0 helpful votes
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Horrid return policy
October 11, 2025
Updated review

Nice enough shoes but far too small even though I ordered a size larger than my normal size 6. I don't see why I should have to cover the cost of returning them at my own expense when it's not my fault.

Date of experience: October 1, 2025

Easy to negotiate
September 22, 2025
Previous review

Easy to negotiate

Date of experience: September 12, 2025
Virginia
1 review
0 helpful votes
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Cheap shoes
October 8, 2025

When I read the description about each Ortho shoe Omega was selling, I was excited. I thought, I found the shoes that would support my feet and enjoy my walking. And the price was reasonable. Unfortunately, I was very disappointed. Hardly no support at all. Too flimsy also. These are cheaply made. One pair are not a true size. I'm sorry to be so negative. I'm sure you have customers who love these shoes. But they do not meet my expectations nor satisfaction as Ortho shoes. I kept them, only to use as knock around shoes or work around the house. I went elsewhere and got fitted for other Ortho shoes that are truly Ortho shoes for support and walking. Sorry again, but I needed to be truthful how I felt about these shoes. Thanks for your business.

Date of experience: September 28, 2025
North Carolina
1 review
0 helpful votes
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I would order from omega walk again
October 4, 2025
Updated review

I wore the sneakers two days in a row the were comfortable felt a little tight maybe because i tighten the strings some might have to loosen them a bit and see normally i get a wide if offered

Date of experience: September 24, 2025

Comfortable
September 16, 2025
Previous review

Very comfortable walking in them are a great experience

Date of experience: October 9, 2023
Texas
1 review
0 helpful votes
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Shoes 2 for one sale
October 1, 2025

I was not happy with this pair of shoes they did not have the support that I need so the company has offered to give me 50% of my money back according to their return policy.

Date of experience: September 20, 2025
Illinois
1 review
0 helpful votes
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Waited too long
September 30, 2025
Updated review

I waited too long for the order. The shoes had no support in them. I think one pair were barefoot shoes. The socks are fine. I can use those

Date of experience: September 20, 2025

I hope these work
September 12, 2025
Previous review

I hope these work. I can't afford to spend a lot on shoes. Everything I've tried so far gives me a lot of ankle and knee pain.

Date of experience: September 2, 2025
New Jersey
1 review
0 helpful votes
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Comfort shors
September 27, 2025
Updated review

I received in a reasonable amount of time. I ordered another pair. But I want first class shipment this time.

Date of experience: September 16, 2025

My confirmation said it would ship in 2-24 hours and...
September 18, 2025
Previous review

My confirmation said it would ship in 2-24 hours and it do

Date of experience: September 8, 2025
Pennsylvania
1 review
0 helpful votes
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YOUR SHIES ARE PLASTIC AND HORRIBLE
September 25, 2025
Updated review

These so called sneakers are cheap. Not even worth $10. You should be ashamed of yourselves. I waited a month for these things. POORLY MADE

Date of experience: September 15, 2025

Why so long
September 23, 2025
Previous review

This is the longest ever. I waited for shoe shipments

Date of experience: August 30, 2025
Maryland
1 review
0 helpful votes
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I wish I would've got the shoe and a 9 1/2 instead of a nine because I have a bunion and it's a little too tight but I have brought your shoes before and I used them for work and I stand on my feet for eight hours on concrete so they work for me before but I couldn't see what size the shoe was that I ordered before didn't have the shoe size and I needed to get new pair because they were getting holes on and on the material part

Date of experience: September 12, 2025
Virginia
1 review
0 helpful votes
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No contact info n website
September 22, 2025

I received burgundy shies an I ordered RED! The foot bed is so cute thin and insubstantial that you can feel the sole treads. Very poor quality.

Date of experience: September 9, 2025