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Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
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My Omaha Steaks order was delivered on time and with quality. And, of course, the products that I purchased were as yummy as ever. The one thing that I love about Omaha is that each item is individually shrink wrapped so you can easily just defrost the number of items you wish to cook, not the entire package.
I am still eating but have no complaints. I will be back.
We think you’re pretty swell too, Ronald. Thank you so much for the 5 star review. I will make sure to pass this feedback on to our Product and Development Team.
THe order arrived on time, and still mostly frozen although the dry ice was all gone. Should the delivery have been delayed, all would have really thawed. Can't wait to try the contents!
We’re so happy to meat you, Ginny. Thank you so much for the 5 star review.
The foods are always shipped timely, always well packaged, always tasty, always informed from purchase to delivery.
We think you’re pretty swell too, Lynn. Thank you for the 4 star review.
We sent a complete dinner to our daughter & her hubby for their Anniversary. They were thrilled and loved every bite.
You earned the title Gift Giver of the Year! Thank you for including Omaha Steaks in their celebration!
Absolutely delicious stuffed flounder. I was very satisfied with my order
Yum! This is one of our favorites as well! Thank you so much for the 5 star review. We are grateful for your business and loyalty.
One of the items I ordered was the Turkey roulade. It's now a tradition at our house. It was delicious. Happy with everything I receive from Omaha steaks. Looking ahead to New Year's. I will be ordering soon.
Cue the happy dance! This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Steaks and hamburgers were delicious! We really enjoyed them!
This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Anytime you purchase items from Omaha Steaks, you realize you are getting a superior item, no matter what you order. They the best products on the market at very reasonable prices. Also, their delivery time is outstanding and the product(s) will arrive in fantastic condition.
Cue the happy dance. Love hearing this. Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Everyone that took my order was very helpful and professional Our order came and it was delicious and well packaged in dry ice. We would your product and will definately order again. Thank you
This is the feedback we live for. Thank you so much for the 5 star review. We appreciate your business and loyalty.
I was in a dilemma, not sure what to give my family for Christmas so l was looking for an answer. Then l received a mailing from Omaha Steaks with several different opportunities to give the best gift of all to my family STEAKS AND FOOD so l ordered one box and was thrilled at the products l received. So there the dilemma was done, this is what my family was getting for Christmas. L dont have to worry if it is the right gift to give and if theywill use it. L even sent a complete package to my son in NY and they sent it for me and get this shipping was included. L am one happy mother grandmother cause l have the perfect gift for everyone. I have covered 7 families for Christmas yes thank you so much for my discounts, freebees, rewards card, and especially free shipping, MERRY CHRISTMAS OMAHA STEAKS PEOPLE AND HAPPY NEW YEAR. Happy to have you on my list.
We fa-la-la-la-LOVE you too! Thank you so much for the 5 star review and thank you for including us in your gifts! A guaranteed to fit gift.
Wonderful food and great delivery using UPS. Thank you!
Cue the happy dance! Thank you so much for the 5 star review. We appreciate your business.
My order arrived as expected. The order was accurate and complete. All of the products arrived in excellent condition. The hardest decision was choosing what to eat first!
This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business.
Great selection, arrived when they said it would. Everything was delicious. I appreciated the cooking instructions.
Cue the happy dance! Thank you so much for the 5 star review. We’re hanging this comment on our fridge
Steaks were delicious and other items received were excellent too.
You’re making us blush, Sandra! Thank you so much for the 5-star review.
DO NOT COOK OFTEN BUT THIS MADE IT SO EASY! ANYTHING COOKING WISE THAT HELPS ME GET THEIR IS ON MY LIST AS I HATE TO COOK!
Gracias. Merci. Grazie. Danke. THANK YOU
Go on line or call. Easy as pie. Customer advocates are always friendly end extremely efficient. I usually call to make certain my requests are correct. The person I am talking with, will then read it back. This eliminates any chance for error.
Nothing makes us happier than when you’re happy! Thank you so much for the 5 star review.
When you ask for the delivery 10 days before Christmas, you do NOT want it on December 2nd. I have no room in my freezer for regular food.
We're so sorry our sleigh was early and failed to meet your expectations. Can you please send us an email to [email protected] with the subject line "Sitejabber" us so we can make this right? We look forward to hearing from you.
Excellent service from representative taking my order
Cue the happy dance! This is the feedback we live for. Thank you so much for the 5 star review.
Two items, that were purchased and listed on the packing slip, were not in the shipping container.
I've reached out to Omaha Steaks several times about this issue and they still have not respond.
Answer: Omaha Steaks is a well-established and reputable company known for delivering quality meat products. We have been in the business for decades, providing a reliable service. If you have any specific questions, feel free to share, and I'' do my best to provide helpful information.
Answer: Don't know, Don't care, I'm sure that all they care about was getting my credit card number and I'm sure they won't make it right!
Answer: Unfortunately, it's come to our attention that scammers are trying to impersonate us. Here's how to protect yourself: Don't click suspicious links or websites. Look for the following signs of a scam: Unrealistic discounts (like 90% off!) Mismatched logos or website addresses (URLs) Typos or grammatical errors No secure connection (no lock symbol or "HTTPS" in the address bar) Never share personal information through email. We'll never ask for your passwords or account details via email. Be cautious of emails and texts without a valid address or phone number. Legitimate companies will provide clear contact information. Stay vigilant! Update your security software regularly and use strong passwords. Monitor your credit card and bank statements. Enable two-factor authentication for added security. Shop with confidence at our official website: https://www.omahasteaks.com/
Answer: No,and I don't care whether they do or don't, in fact, this review is almost impossible to reply to, they must make it that way, they want 50 characters to even reply
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.


Love hearing this, Lisa. Thank you so much for the 5 star review. We are grateful for your business and loyalty.