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Omaha Steaks

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Omaha Steaks

3.5
omahasteaks.com

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Omaha Steaks Reviews Summary

Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
106
value
108
shipping
98
quality
101

We monitor reviews for authenticity

Massachusetts
2 reviews
0 helpful votes
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Excellent as always
December 5, 2023

My Omaha Steaks order was delivered on time and with quality. And, of course, the products that I purchased were as yummy as ever. The one thing that I love about Omaha is that each item is individually shrink wrapped so you can easily just defrost the number of items you wish to cook, not the entire package.

Date of experience: December 5, 2023
Danielle J. — Omaha Steaks Rep
over a year old

Love hearing this, Lisa. Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Florida
1 review
0 helpful votes
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I am still eating but have no complaints. I will be back.

Date of experience: December 5, 2023
Danielle J. — Omaha Steaks Rep
over a year old

We think you’re pretty swell too, Ronald. Thank you so much for the 5 star review. I will make sure to pass this feedback on to our Product and Development Team.

North Carolina
1 review
0 helpful votes
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Can't wait to eat!
December 5, 2023

THe order arrived on time, and still mostly frozen although the dry ice was all gone. Should the delivery have been delayed, all would have really thawed. Can't wait to try the contents!

Date of experience: December 5, 2023
Danielle J. — Omaha Steaks Rep
over a year old

We’re so happy to meat you, Ginny. Thank you so much for the 5 star review.

Kentucky
1 review
0 helpful votes
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Great service. Little pricey.
December 5, 2023

The foods are always shipped timely, always well packaged, always tasty, always informed from purchase to delivery.

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

We think you’re pretty swell too, Lynn. Thank you for the 4 star review.

Idaho
1 review
0 helpful votes
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What a treat!
December 5, 2023

We sent a complete dinner to our daughter & her hubby for their Anniversary. They were thrilled and loved every bite.

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

You earned the title Gift Giver of the Year! Thank you for including Omaha Steaks in their celebration!

New York
1 review
0 helpful votes
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Stuffed fish
December 5, 2023

Absolutely delicious stuffed flounder. I was very satisfied with my order

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

Yum! This is one of our favorites as well! Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Arizona
1 review
1 helpful vote
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Thanksgiving!
December 5, 2023

One of the items I ordered was the Turkey roulade. It's now a tradition at our house. It was delicious. Happy with everything I receive from Omaha steaks. Looking ahead to New Year's. I will be ordering soon.

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

Cue the happy dance! This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Florida
2 reviews
0 helpful votes
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Delicious Steak and Burgers
December 4, 2023

Steaks and hamburgers were delicious! We really enjoyed them!

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Texas
1 review
1 helpful vote
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Superb Products
December 4, 2023

Anytime you purchase items from Omaha Steaks, you realize you are getting a superior item, no matter what you order. They the best products on the market at very reasonable prices. Also, their delivery time is outstanding and the product(s) will arrive in fantastic condition.

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

Cue the happy dance. Love hearing this. Thank you so much for the 5 star review. We are grateful for your business and loyalty.

Florida
1 review
0 helpful votes
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Five star
December 4, 2023

Everyone that took my order was very helpful and professional Our order came and it was delicious and well packaged in dry ice. We would your product and will definately order again. Thank you

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

This is the feedback we live for. Thank you so much for the 5 star review. We appreciate your business and loyalty.

North Carolina
3 reviews
0 helpful votes
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ONE HAPPY CUSTOMER
December 4, 2023

I was in a dilemma, not sure what to give my family for Christmas so l was looking for an answer. Then l received a mailing from Omaha Steaks with several different opportunities to give the best gift of all to my family STEAKS AND FOOD so l ordered one box and was thrilled at the products l received. So there the dilemma was done, this is what my family was getting for Christmas. L dont have to worry if it is the right gift to give and if theywill use it. L even sent a complete package to my son in NY and they sent it for me and get this shipping was included. L am one happy mother grandmother cause l have the perfect gift for everyone. I have covered 7 families for Christmas yes thank you so much for my discounts, freebees, rewards card, and especially free shipping, MERRY CHRISTMAS OMAHA STEAKS PEOPLE AND HAPPY NEW YEAR. Happy to have you on my list.

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

We fa-la-la-la-LOVE you too! Thank you so much for the 5 star review and thank you for including us in your gifts! A guaranteed to fit gift.

Pennsylvania
1 review
0 helpful votes
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Great
December 4, 2023

Wonderful food and great delivery using UPS. Thank you!

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

Cue the happy dance! Thank you so much for the 5 star review. We appreciate your business.

Nebraska
1 review
0 helpful votes
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Good Stuff!
December 4, 2023

My order arrived as expected. The order was accurate and complete. All of the products arrived in excellent condition. The hardest decision was choosing what to eat first!

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business.

California
2 reviews
0 helpful votes
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Great
December 4, 2023

Great selection, arrived when they said it would. Everything was delicious. I appreciated the cooking instructions.

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

Cue the happy dance! Thank you so much for the 5 star review. We’re hanging this comment on our fridge

South Carolina
1 review
0 helpful votes
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Good Steaks
December 4, 2023

Steaks were delicious and other items received were excellent too.

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

You’re making us blush, Sandra! Thank you so much for the 5-star review.

Nevada
1 review
0 helpful votes
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DO NOT COOK OFTEN BUT THIS MADE IT SO EASY! ANYTHING COOKING WISE THAT HELPS ME GET THEIR IS ON MY LIST AS I HATE TO COOK!

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

Gracias. Merci. Grazie. Danke. THANK YOU

New York
1 review
0 helpful votes
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Easy Peasy
December 4, 2023

Go on line or call. Easy as pie. Customer advocates are always friendly end extremely efficient. I usually call to make certain my requests are correct. The person I am talking with, will then read it back. This eliminates any chance for error.

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

Nothing makes us happier than when you’re happy! Thank you so much for the 5 star review.

South Carolina
1 review
0 helpful votes
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Too early delivery
December 4, 2023

When you ask for the delivery 10 days before Christmas, you do NOT want it on December 2nd. I have no room in my freezer for regular food.

Omaha Steaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

We're so sorry our sleigh was early and failed to meet your expectations. Can you please send us an email to [email protected] with the subject line "Sitejabber" us so we can make this right? We look forward to hearing from you.

California
1 review
0 helpful votes
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Service
December 4, 2023

Excellent service from representative taking my order

Date of experience: December 4, 2023
Danielle J. — Omaha Steaks Rep
over a year old

Cue the happy dance! This is the feedback we live for. Thank you so much for the 5 star review.

Georgia
1 review
5 helpful votes
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Items missing from my order
December 4, 2023

Two items, that were purchased and listed on the packing slip, were not in the shipping container.
I've reached out to Omaha Steaks several times about this issue and they still have not respond.

Omaha Steaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2023

From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.


omahasteaks.com
Founded in 1917
Omaha, NE