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Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
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This order was a gift for my son in law and his family. He enjoys grilling steaks and all of us enjoy eating them.
Three orders of Steak burgers and all were handled well. Our kids love the Omaha burgers and we wanted to send them a "thinking of you" gift.
Cue the happy dance. This is the feedback we live for! Thank you so much for the 5 star review.
I love your meat it's the best ever. But I wish you had meat affordable to people who live on a low income 😕
You're making us blush! Thank you so much for the 5 star review.
Been ordering and enjoying for decades... it only gets easier. Thanks for all you do, For Quality Control and for shipping accuracy
Cue the happy dance. This is the feedback we live for. Thank you so much for your business and 5 star review.
So happy to hear! Thank you so much for your business and the 5 star review.
Quick, delicious and very happy recipients who received my gift. Keep it coming
Sounds like you just WON Gift Giver of the Year!
Best,most tender steaks ever!After my first order,went back and ordered two more.One is a subscribe and save. Love the prices and delivery is quick. Packaged well.
This is the feedback we live for! Thank you so much for the 5 star review.
I'm a repeat customer and that's because the food, especially the meat is very good
Cue the happy dance. This is the feedback we live for. Thank you so much for your business and 5 star review.
I ordered the 6 different burger deal. It was a great price and good deal. We are enjoying the different meats and would order them again.
We love our burgers too! So happy to hear you enjoyed them. Appreciate the 5 star review.
My Omaha steaks order was everything I expected it to be. I am a self proclaimed chef and the quality of meats that I received from Omaha is primo. I will be ordering more meats in the near future!
So happy to hear! Thank you so much for the 5 star review.
I had an issue placing the order online, but I was able to order over the phone. Unfortunately for me, the price had dropped two weeks after my order was delivered and it had the seasoning included.
Thank you for the 5 star review. We appreciate your business and loyalty.
I enjoy having high-quality, delicious products available daily. The selections are vast, and serving sizes are just right. The only downside I would offer is that I am bombarded with promotions multiple times daily/week. It makes it more confusing to know what is available and what is an actual promotion. I prefer monthly promotions that are available for the month and clearly list what the promotion is. Also, we should never lose points that are earned and have a clear statement on how the points can be utilized.
Appreciate the 5 star review and feedback, Guthrie. We will make sure to pass this on to our Marketing team. Truly appreciate your business.
I enjoy the convenience of delivery of quality meats. The variety is always great, and delicious. Although a bit higher priced than grocery stores, I know what I am getting and that I can depend on it.
Having quality meats ready to prepare is worth the additional cost over store-purchased products. The specials that are available nearly all the time make it a great value
No problem ordering…excellent service…AND great delivery time. Will order from you again. Thanks
So happy to hear! Thank you so much for the 5 star review.
Products are fine. I have not yet finished my first order, so I do not want to order again just now. I asked to stop sending emails until I can decide what I want, if I want, and when I would want more.
We will make sure to pass this feedback on to our Marketing team. Appreciate your business.
Just pick the number of servings needed and thaw the needed amount.
So happy to hear you enjoy the portions! Thank you so much for the 5 star review.
So far we have never had any bad food with you people just keep up the great work!
We're hanging this comment on our fridge! Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Ordering was easy very considerate in the process in ordering and packed very well
So happy to hear! Thanks so much for the 5 star review.
Everything from steaks to franks was of excellent quality and delivered safely. I didn't have to open the container for several days because the dry ice kept it frozen. I am completely satisfied.
Cue the happy dance! This is the feedback we live for. Thank you so much for the 5 star review.
I have been a customer for a long time and have always had a good experience. Staff are friendly and helpful. Food is top notch!
It’s support from customers like you that has kept us thriving for 105 years!
The best hamburgers I have ever eaten very juicy tasty Yum Yum. Next time I will order a steak package.
Cue the happy dance. This is the feedback we live for! Thanks so much for the 5 star review.
Answer: Omaha Steaks is a well-established and reputable company known for delivering quality meat products. We have been in the business for decades, providing a reliable service. If you have any specific questions, feel free to share, and I'' do my best to provide helpful information.
Answer: Don't know, Don't care, I'm sure that all they care about was getting my credit card number and I'm sure they won't make it right!
Answer: Unfortunately, it's come to our attention that scammers are trying to impersonate us. Here's how to protect yourself: Don't click suspicious links or websites. Look for the following signs of a scam: Unrealistic discounts (like 90% off!) Mismatched logos or website addresses (URLs) Typos or grammatical errors No secure connection (no lock symbol or "HTTPS" in the address bar) Never share personal information through email. We'll never ask for your passwords or account details via email. Be cautious of emails and texts without a valid address or phone number. Legitimate companies will provide clear contact information. Stay vigilant! Update your security software regularly and use strong passwords. Monitor your credit card and bank statements. Enable two-factor authentication for added security. Shop with confidence at our official website: https://www.omahasteaks.com/
Answer: No,and I don't care whether they do or don't, in fact, this review is almost impossible to reply to, they must make it that way, they want 50 characters to even reply
Answer: A rep once told me verbally, then via email that a refund would be issued. A week or so later, nothing. I messaged customer service to inquire on the status of the refund and was told some correction would be made and the refund would be issued. Another week or two and still no refund to my account, however that same rep had sent me a follow up stating the funds would be in my account in there to five business days. Three to five business days later, still nothing but I waited an extra two or three days but still nothing. After some effort and back and forth and early morning phone calls I got through. At that time, if memory serves me correctly, the refund was issued and back to the card the order was placed from as well as additional golden biscuit or two, again, IF memory serves me correctly. One thing for sure, it took a lot of time, effort and waiting for that refund, but I eventually received it. I imagine you have to take into consideration that those online businesses get their share of dishonest squirrels exploiting the situation. It's always best to be as honest as you reasonably, honestly can be as one's sincerity often just naturally reveals itself or its opposite such as when unscrupulous people are up to shenanigans anyone can do without. I think they can usually tell, but it can take some doing on their part too.
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.


Someone just won Gift Giver of the Year!