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Omaha Steaks

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Omaha Steaks

3.5
omahasteaks.com

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Omaha Steaks Reviews Summary

Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
106
value
108
shipping
98
quality
101

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
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DO NOT BUY! I've been hearing about Omaha steaks on the Bob and Tom show for years and years. Obviously Omaha steak spends a lot of money to advertise their products that are a terrible deal and the customer pays for it! Look at the ratio of five star reviews to one star reviews. The one star reviews are catching up to the five star reviews. The reason for this is there is no value in these products. And once you buy Omaha steaks will relentlessly market you. BAD DEAL!

Date of experience: February 18, 2024
Danielle J. Omaha Steaks Rep
over a year old

Oh no. So sorry to hear about your experience. Can you please send us a message to [email protected] with the subject line "Site Jabber" so we can look into this and make this right? We look forward to hearing from you.

California
2 reviews
0 helpful votes
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Great food
February 17, 2024

The food livid up to its reputation. I will definitely be ordering again.

Date of experience: February 17, 2024
Danielle J. Omaha Steaks Rep
over a year old

We're hanging this comment on our fridge! Thank you so much for the 5 star review. We appreciate your business and loyalty.

Oklahoma
1 review
0 helpful votes
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Easy
February 16, 2024

No problems with the order but would prefer a choice of delivery dates without extra charge

Date of experience: February 16, 2024
Danielle J. Omaha Steaks Rep
over a year old

Thank you so much for the 5 star review. We appreciate your business and loyalty. We will make sure to share your feedback.

Michigan
1 review
0 helpful votes
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Excellent
February 14, 2024

Received a box for Christmas. Ordered again in February. On a recurring basis every three months. Guess that says it all.

Date of experience: February 14, 2024
Danielle J. Omaha Steaks Rep
over a year old

Hey, new bestie! So happy to hear you stuck with us. We will see you in a few months. Thanks for the 5 star review.

New Jersey
1 review
0 helpful votes
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Review
February 14, 2024

All was fine except for the way you handle promotions i was force to use points instead of getting the pot roast for free as advertised. I was not happy

Date of experience: February 14, 2024
Danielle J. Omaha Steaks Rep
over a year old

Oh no! That's definitely not the experience we strive for. Can you please send us a message to [email protected] with the subject line "Site Jabber" and your order number, so we can look into this and make this right? We look forward to hearing from you.

Pennsylvania
1 review
0 helpful votes
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Ewl
February 13, 2024

So far everything has been very good and delicious 😋

Date of experience: February 13, 2024
Danielle J. Omaha Steaks Rep
over a year old

This is the feedback we live for! We're hanging this comment on our fridge!

New Jersey
1 review
0 helpful votes
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Always Great!
February 13, 2024

Great quality, easy transaction. Fast delivery and great customer service.

Date of experience: February 13, 2024
Danielle J. Omaha Steaks Rep
over a year old

Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.

Michigan
1 review
3 helpful votes
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GREAT COMPANY, GREAT SERVICE, GREAT SHIPPING
February 13, 2024
Updated review

Your easy ordering format is awesome, as well as your amazing product.

Date of experience: February 12, 2024
Danielle J. Omaha Steaks Rep
over a year old

Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty.


GREAT FOR HANDICAPPED AND HOMEBOUND SENIORS!
December 1, 2023
Previous review

Handicapped seniors, who cannot get out to shop, like us, are especially grateful for your high-quality product and delivery service to the house. Father is 102 plus years old, and I am 76, both on walkers.
Have you targeted your advertising campaigns to the homebound elder population? This is an untapped sector, who could benefit from your amazing company. Daddio is crazy about your apple tartlets!

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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I Eat Omaha Food Everyday.
February 9, 2024

I order Omaha Steak meals every month.
I deal with manager Nathan when I place my orders. He is very helpful and will advise me on items I order for the first time. I'm a single retired man and prepare Omaha meals daily.

Date of experience: February 9, 2024
Danielle J. Omaha Steaks Rep
over a year old

Arnold, thank you so much for your 5 star review. We will make sure to share this review with our Store Manager, Nathan.

California
1 review
0 helpful votes
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Easy dinners
February 9, 2024

Got veal cutlets and chicken fried steaks along with hamburgers, makes dinner easy and a lot better than going out.

Date of experience: February 9, 2024
Danielle J. Omaha Steaks Rep
over a year old

Those are one of our favorites too! Thank you so much for your 5 star review. We are grateful for your business and loyalty.

Texas
2 reviews
0 helpful votes
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My order
February 9, 2024

Exactly what I expected and we love it. Food is delicious and I order not just for my family but also as business gifts 🎁

Date of experience: February 9, 2024
Danielle J. Omaha Steaks Rep
over a year old

We're hanging this comment on the fridge. Thank you so much for the 5 star review!

California
1 review
0 helpful votes
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Quality is a Must!
February 8, 2024

This is first time ordered from Omaha Steaks and so far its great. Tried the Hot dogs and Burgers and so far the quality is great. I am extremely happy that everything arrived still frozen. Tonight we try the Pork Chops. When we finish everything in order, we will reorder more.Randall

Date of experience: February 8, 2024
Danielle J. Omaha Steaks Rep
over a year old

Cue the happy dance. This is the feedback we live for. Thank you so much for the 4 star review.

Washington
1 review
0 helpful votes
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Great Food, Great Price!
February 8, 2024

Omaha Steaks always delivers fantastic food! Will be stocking the freezer for grilling season!

Date of experience: February 8, 2024
Danielle J. Omaha Steaks Rep
over a year old

We're hanging this comment on our fridge. Thank you so much for the 5 star review.

New Hampshire
1 review
0 helpful votes
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Experience rating
February 7, 2024

All items arrived frozen, in good condition and on date indicated. Food has been excellent

Date of experience: February 7, 2024
Danielle J. Omaha Steaks Rep
over a year old

So happy to hear! Thank you so much for the 5 star review. We are grateful for your business and loyalty.

New York
1 review
0 helpful votes
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Great products: Great service
February 6, 2024

Orders always as described. Very helpful with handling questions re: order. Great followup and tracking. I send to my Grandsons so I know they are eating well. Will always choose Omaha

Date of experience: February 6, 2024
Danielle J. Omaha Steaks Rep
over a year old

You just won Gift Giver of the Year! Thank you so much for the 5 star review. We are grateful for your business and loyalty.

New Mexico
3 reviews
0 helpful votes
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Package no what we requested
February 6, 2024

Our package was to have bacon wrapped filets but received salmon steaks instead. Salmon is very good, we loved them but wanted the filets. Thank you listening.

Date of experience: February 6, 2024
Danielle J. Omaha Steaks Rep
over a year old

Oh no! Definitely not the experience we strive for. Can you please email us at [email protected] with your order number so we can look into this?

Georgia
1 review
0 helpful votes
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Everything is delicious.
February 6, 2024

Excellent!Always arrives at a quick time and nice and cold.

Date of experience: February 6, 2024
Danielle J. Omaha Steaks Rep
over a year old

Cue the happy dance. This is the feedback we live for!

Massachusetts
1 review
0 helpful votes
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Overall Satisfaction
February 6, 2024

I feel that rising prices and shrinking portions are getting to be all too common. Let's get back to value for the dollar and the customer.

Date of experience: February 6, 2024
Danielle J. Omaha Steaks Rep
over a year old

Omaha Steaks is committed to delivering the highest quality gourmet proteins available so you can be confident you’re getting the very best money can buy. You’ll taste the value in every bite – we guarantee it

Washington
1 review
0 helpful votes
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Great steaks
February 6, 2024

We have eaten 8 steaks and they have all been tender and good

Date of experience: February 6, 2024
Danielle J. Omaha Steaks Rep
over a year old

Customers like you are pretty rare! Get it?

Georgia
1 review
0 helpful votes
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A good package deal
January 31, 2024

Overall, quite pleased with my last order. Good variety. I had a gift card and promo code to help with expense.

Date of experience: January 31, 2024
Danielle J. Omaha Steaks Rep
over a year old

Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.

From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.


omahasteaks.com
Founded in 1917
Omaha, NE