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Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.
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DO NOT BUY! I've been hearing about Omaha steaks on the Bob and Tom show for years and years. Obviously Omaha steak spends a lot of money to advertise their products that are a terrible deal and the customer pays for it! Look at the ratio of five star reviews to one star reviews. The one star reviews are catching up to the five star reviews. The reason for this is there is no value in these products. And once you buy Omaha steaks will relentlessly market you. BAD DEAL!
The food livid up to its reputation. I will definitely be ordering again.
We're hanging this comment on our fridge! Thank you so much for the 5 star review. We appreciate your business and loyalty.
No problems with the order but would prefer a choice of delivery dates without extra charge
Thank you so much for the 5 star review. We appreciate your business and loyalty. We will make sure to share your feedback.
Received a box for Christmas. Ordered again in February. On a recurring basis every three months. Guess that says it all.
Hey, new bestie! So happy to hear you stuck with us. We will see you in a few months. Thanks for the 5 star review.
All was fine except for the way you handle promotions i was force to use points instead of getting the pot roast for free as advertised. I was not happy
Oh no! That's definitely not the experience we strive for. Can you please send us a message to [email protected] with the subject line "Site Jabber" and your order number, so we can look into this and make this right? We look forward to hearing from you.
So far everything has been very good and delicious 😋
This is the feedback we live for! We're hanging this comment on our fridge!
Great quality, easy transaction. Fast delivery and great customer service.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.
Your easy ordering format is awesome, as well as your amazing product.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Handicapped seniors, who cannot get out to shop, like us, are especially grateful for your high-quality product and delivery service to the house. Father is 102 plus years old, and I am 76, both on walkers.
Have you targeted your advertising campaigns to the homebound elder population? This is an untapped sector, who could benefit from your amazing company. Daddio is crazy about your apple tartlets!
I order Omaha Steak meals every month.
I deal with manager Nathan when I place my orders. He is very helpful and will advise me on items I order for the first time. I'm a single retired man and prepare Omaha meals daily.
Arnold, thank you so much for your 5 star review. We will make sure to share this review with our Store Manager, Nathan.
Got veal cutlets and chicken fried steaks along with hamburgers, makes dinner easy and a lot better than going out.
Those are one of our favorites too! Thank you so much for your 5 star review. We are grateful for your business and loyalty.
Exactly what I expected and we love it. Food is delicious and I order not just for my family but also as business gifts 🎁
We're hanging this comment on the fridge. Thank you so much for the 5 star review!
This is first time ordered from Omaha Steaks and so far its great. Tried the Hot dogs and Burgers and so far the quality is great. I am extremely happy that everything arrived still frozen. Tonight we try the Pork Chops. When we finish everything in order, we will reorder more.Randall
Cue the happy dance. This is the feedback we live for. Thank you so much for the 4 star review.
Omaha Steaks always delivers fantastic food! Will be stocking the freezer for grilling season!
We're hanging this comment on our fridge. Thank you so much for the 5 star review.
All items arrived frozen, in good condition and on date indicated. Food has been excellent
So happy to hear! Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Orders always as described. Very helpful with handling questions re: order. Great followup and tracking. I send to my Grandsons so I know they are eating well. Will always choose Omaha
You just won Gift Giver of the Year! Thank you so much for the 5 star review. We are grateful for your business and loyalty.
Our package was to have bacon wrapped filets but received salmon steaks instead. Salmon is very good, we loved them but wanted the filets. Thank you listening.
Oh no! Definitely not the experience we strive for. Can you please email us at [email protected] with your order number so we can look into this?
Excellent!Always arrives at a quick time and nice and cold.
Cue the happy dance. This is the feedback we live for!
I feel that rising prices and shrinking portions are getting to be all too common. Let's get back to value for the dollar and the customer.
Omaha Steaks is committed to delivering the highest quality gourmet proteins available so you can be confident you’re getting the very best money can buy. You’ll taste the value in every bite – we guarantee it
We have eaten 8 steaks and they have all been tender and good
Customers like you are pretty rare! Get it?
Overall, quite pleased with my last order. Good variety. I had a gift card and promo code to help with expense.
Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.
Answer: Omaha Steaks is a well-established and reputable company known for delivering quality meat products. We have been in the business for decades, providing a reliable service. If you have any specific questions, feel free to share, and I'' do my best to provide helpful information.
Answer: Don't know, Don't care, I'm sure that all they care about was getting my credit card number and I'm sure they won't make it right!
Answer: Unfortunately, it's come to our attention that scammers are trying to impersonate us. Here's how to protect yourself: Don't click suspicious links or websites. Look for the following signs of a scam: Unrealistic discounts (like 90% off!) Mismatched logos or website addresses (URLs) Typos or grammatical errors No secure connection (no lock symbol or "HTTPS" in the address bar) Never share personal information through email. We'll never ask for your passwords or account details via email. Be cautious of emails and texts without a valid address or phone number. Legitimate companies will provide clear contact information. Stay vigilant! Update your security software regularly and use strong passwords. Monitor your credit card and bank statements. Enable two-factor authentication for added security. Shop with confidence at our official website: https://www.omahasteaks.com/
Answer: No,and I don't care whether they do or don't, in fact, this review is almost impossible to reply to, they must make it that way, they want 50 characters to even reply
Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.
Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.


Oh no. So sorry to hear about your experience. Can you please send us a message to [email protected] with the subject line "Site Jabber" so we can look into this and make this right? We look forward to hearing from you.