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Omaha Steaks

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Omaha Steaks

3.5
omahasteaks.com

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Omaha Steaks Reviews Summary

Omaha Steaks enjoys a generally positive reputation, with customers frequently praising the quality and flavor of their products, particularly the variety of meats and the ease of online shopping. Many appreciate the prompt delivery and helpful customer service, highlighting personal shoppers as a valuable resource. However, concerns arise regarding delivery delays and insufficient communication about order changes, which can lead to frustration. Additionally, some customers express dissatisfaction with specific meal options and frequent promotional emails. Overall, while the company excels in product quality and service, improvements in communication and consistency are needed to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
106
value
108
shipping
98
quality
101

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Food
March 15, 2024

Good service Great Food steaks and potatoes taste great

Date of experience: March 15, 2024
Danielle J. — Omaha Steaks Rep
over a year old

You have excellent taste! Thank you so much for the 5 star review.

Florida
1 review
0 helpful votes
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Great and tasty product!
March 15, 2024

Like the variations of packages offered.
Fast processing and delivery.
Always great tasting items in our various selections.

Date of experience: March 15, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Thank you, Rosalind! Our relationship with our customers means the world to us.

Florida
1 review
0 helpful votes
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$99.99 Special Packages Offer
March 15, 2024
Updated review

Very easy to order online and there was a very good selection.

Date of experience: March 15, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Customers like you are pretty rare! Get it?


Various Items
December 1, 2023
Previous review

I ordered several meat and vegetable items, along with pre-cooked items. I was quite satisfied with everything.

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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Mixed review
March 14, 2024

The steak filets were perfect, however, the chicken filets were not sealed correctly and when cooked were rubbery (and they weren't overdone).

Date of experience: March 14, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Oh no! Definitely not the experience we strive for. Can you please send us a message to [email protected] with the subject line "Site Jabber" so we can look into this and make this right? We look forward to hearing from you.

Florida
1 review
0 helpful votes
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Gifting
March 10, 2024

Gift for granddaughter and family, they are enjoying their Omaha steak gift.

Date of experience: March 10, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Cue the happy dance! This is the feedback we live for. You just WON Gift Giver of the Year!

California
1 review
0 helpful votes
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Might Be Back for More
March 9, 2024

I liked the sale. Can't order too often as it's expensive. I wish there were smaller package options. Order was placed 2/29 and arrived 3/8.

Date of experience: March 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Thank you so much for the feedback. We appreciate your 4 star review and hope to see you soon! We will definitely make sure to pass this feedback on to our logistics team.

Colorado
1 review
0 helpful votes
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The meat was great.
March 8, 2024

We enjoyed the meat very much. The desserts were fantastic. Easy to fix everything.

Date of experience: March 8, 2024
Danielle J. — Omaha Steaks Rep
over a year old

We're hanging this comment on our fridge! Thank you so much for the 5 star review.

California
2 reviews
0 helpful votes
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Excellent service
March 6, 2024

Good variety of steak packages, excellent service, scheduled delivery.

Date of experience: March 5, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review. We are grateful for your business and loyalty!

North Carolina
1 review
0 helpful votes
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Need more ice
March 6, 2024

All good except no dry ice remaining upon arrival. Some items a bit thawed

Date of experience: March 5, 2024
Danielle J. — Omaha Steaks Rep
over a year old

We appreciate the feedback. We will make sure to share this with our logistics team.

Texas
1 review
0 helpful votes
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Single portion
March 5, 2024

The one thing I like the most is my meat is individually wrapped. I am a single person and I don't have to thaw a whole package, just 1 portion.

Date of experience: March 5, 2024
Danielle J. — Omaha Steaks Rep
over a year old

So happy to hear you are a fan! Thanks for the 5 star review. We are grateful for your business and loyalty.

South Carolina
2 reviews
0 helpful votes
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Loyal customer
March 5, 2024

I've been a customer for over twenty years. In that time I've had maybe three issues with my order that were immediately resolved. Excellent customer service.

Date of experience: March 5, 2024
Danielle J. — Omaha Steaks Rep
over a year old

It’s support from customers like you that has kept us thriving for 105 years.

Florida
1 review
0 helpful votes
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Delicious
March 5, 2024

Food delivered on time and frozen. Excellent quality and taste.

Date of experience: March 5, 2024
Danielle J. — Omaha Steaks Rep
over a year old

We’re hanging this comment on our fridge! Thank you for the 5 star review.

New York
1 review
0 helpful votes
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Wonderful value
March 5, 2024

Wonderful value. Great flavor. Packaged well. Filet Mignons wrapped with bacon are my absolute favorite. The "Franks" are too!

Date of experience: March 5, 2024
Danielle J. — Omaha Steaks Rep
over a year old

You’re making us blush, Gregory! Thank you so much for the 5 star review. The Franks and Bacon Wrapped Filet's are definitely some of our top favorites!

Pennsylvania
1 review
0 helpful votes
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Excellent Service
March 4, 2024

Every order I place arrives quickly and I have always been extremely pleased with everything I order.

Date of experience: March 4, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.

Illinois
1 review
0 helpful votes
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Pork Chops
March 4, 2024

The flavor of these pork chops was so strong and overwhelming that I and two of my friends could not eat them I threw the rest of mine out. My solution is simply not to buy them again I believe it was the marinade you used.

Date of experience: March 4, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Oh no! Definitely not the experience we strive for. Can you please send us a message to [email protected] with the Subject Line "SiteJabber" so we can look into this and make this right? We look forward to hearing from you.

Oregon
1 review
0 helpful votes
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Delish
March 4, 2024

First time buyers. Well worth it. The meat came well packaged in dry ice. Excellent flavor and variety. We will be ordering again in the future.

Date of experience: March 4, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Hey new bestie! We’re so happy to meat you, Janis! Hope to see you soon.

New York
1 review
0 helpful votes
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It pays to buy the best!
March 4, 2024

Thank you for all you do, your company is second to none!

Date of experience: March 4, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Customers like you are pretty rare! Get it? Thank you so much for the 5 star review.

North Carolina
1 review
0 helpful votes
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Order 2524
March 4, 2024

The regular hamburgers have so much fat in them. I would prefer 93% lean meat

Date of experience: March 4, 2024
Danielle J. — Omaha Steaks Rep
over a year old

We appreciate the feedback. We will make sure to pass this on to our Product and Development team.

New York
1 review
0 helpful votes
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Good food
February 29, 2024

I order at least once a month and enjoy everything I order. The deliveries are on time always.

Date of experience: February 29, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Cue the happy dance. This is the feedback we live for. Thank you so much for the 5 star review.

Virginia
2 reviews
0 helpful votes
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Great product
February 29, 2024

I place order almost monthly and have never been disappointed. I do wish I could elect to get the spices or not because I get one with every order and now have a life time supply. Also I wish you had a different packaging option, because I just end up trashing a perfectly good cooler.

Date of experience: February 29, 2024
Danielle J. — Omaha Steaks Rep
over a year old

Thank you so much for the feedback. We will make sure to pass this on to our Product and Delivery team.

From the business

Since 1917, Omaha Steaks has delivered the world’s best steak experience with absolute consistency from right here in America’s heartland. That’s not something we say lightly. As a fifth-generation family business, our passion and our reputation are built on customer trust and earned through experience, shared values, and the relentless pursuit of perfection. That means steaks that are hand-crafted by master butchers to make people happier. It means precise aging for tenderness, a culture of constant innovation and self-improvement, and the development of better foods and better logistics that allow us to guarantee perfection in every single bite, delivered perfectly to your doorstep every single time.

Our customers trust us with dinner, with their families, with a gift for the most special of occasions. To gather around great food is tradition and love, and the Omaha Steaks mission is to deliver exceptional experiences that bring people together.


omahasteaks.com
Founded in 1917
Omaha, NE