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The Support service at Olymp is available 24 hours a day, 7 days a week, unlike the 24/5 service employed by the typical company. Help is provided by adequately groomed and qualified staff. But their response time is poor. I am usually busy and multitasking, and unless my problem is dire, I don't contact online support due to the wait time.
Customer service here is awesome. Actually, I believe all respectable brokers must have such a customer support.
Hello, dear Makara F.
Thanks so much for your positive feedback and good vibes about our service. It is a pleasure that you appreciate our customer support. We understand trading can be confusing sometimes. And we are willing to assist you with any support we can.
Have fruitful trading!
Best regards, Olymp Trade team.
Stucked at the main page of the website, you know why? Because it's super interesting to me to explore this broker. I have read all the information and only then opened demo account and started trading.
I know some traders prefer ask questions customer support, but it's not about me. I am super independent and try to do everything on my own.
This broker suits me most.
Hi, Tisorn Y!
Thank you for taking the time to share your experience with us. We are charmed by your analytical approach to starting trading and choosing a broker. Wish you a productive trading!
Best regards, Olymp Trade team.
Olymp Trade's range of trading products is really impressive! And one-click mode switch just took my heart ;)
Hello, dear Kabeer P.
Thank you so much for your 5-star review! We are more than happy to know that you enjoy our trading products and 1 click mode switch. Olymp Trade is designed in a way that users are able to find what they need in trading. It is pleasing to know that our effort met your expectations.
Wish you fruitful trading!
Best regards, Olymp Trade team
Again i am writing this to you olymp trade because its going too long as i told you already many other platforms are here and all the financial problem are beeing solved within 14 days but as i got reply from your side that was not upto mark and this is last warning to olymp trade just give my money back as i alredy shared my id ******* and other side now days your support is also too bad everyone talking about this and i also traied to mail you so many time but there is only one thing was there which was automatic machine reply really too bad days with olymptrade...
Greetings!
Rohit R, thank you for contacting us. We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
However, according to the rules of the international payment system 30 days after the incident, the money can be returned to your payment source back or transferred to your trading account on the platform.
We would like to speed up this process for you, however, there are international rules for conducting transactions. So we asked you to wait and contact us later. It's a pity that it caused you negative emotions.
Best regards,
Olymp Trade team.
The main thing which I like in this broker is the simplicity of the platform and ability to trade if you are out of the PC or laptop. I remember the situation when mobile app helped me to close the deal in plus, while if I didn't have any opportunity to trade from phone, I'd lost this deal. It was a cool situation actually. From those times I realized the necessity of checking positions if I need to go far away from the PC.
Actually, there are tons of advantages, but also there are flaws as well... I can't state that the broker is a perfect one. No. For example, sometimes it takes lots of time to find particular information, i. E concerning bonuses. It was a real challenge to me and I spent almost hour and a half.
Hello, Sirish S!
Thanks very much for your balanced and fair review of the Olymp Trade platform. We pay attention to designing a user-friendly and understandable platform. With a mobile app, being handy is the most important ability we focus on. We are excited to know that you put it to use.
Trading knowledge is huge and needs to be updated constantly. Therefore, our education database contains a lot of information. We will take your review into consideration. In the future, we would like to design a better search engine.
Best regards, Olymp Trade team.
Hate write reviews, because they spend my time =( nevertheless, olymp trade is comparatively strong broker with its own pros and cons. Highly appreciate the attitude from customer support team.
Hi!
Maniam Naidu R, thank you for the kind rating. Our priority is customer service and we are pleased to hear that you are satisfied with our support team.
Wish you a productive trading!
Best regards,
Olymp Trade team.
Noticed that olymp trade offers two main modes for trading, fixed time trading and classical forex one. Both deserves to be tried out. At least I tested everything =)
Greetings!
We are so grateful for your 5-star review, Raihan S! There are three trading modes on the Olymp Trade platform. It's brilliant that you enjoyed trading in Forex and FTT mode. If you want to try something new, then you can use the Stocks mode.
Have a successful trading!
Best regards, Olymp Trade team.
So i've been trading with Olymp trade for a year now and i like it. Broad range of products is very useful. I trade stocks and crypto, so it's nearly necessary to keep your assets in one hand.
Olymp web platform is nice, i'm more to desktop version and it's provided too. Process of trading itself made very good. You can easily do trades on screen and there is no pop-up order entry form that could distract you.
Once i had an issue funding my deposit. Money transaction lasted two days. After contacting support team i found out it was due bank problems and later it was confirmed by the bank, so it's out of "trading problems".
Hi, dear Alessandro F!
Thanks for your trust. It means so much when our traders share their experiences. We are pleased that you find the Olymp Platform convenient and pleasant to use. It's also nice to hear that you were pleased with the range of our assets.
Indeed, we are always there to give you a helping hand in case any questions or difficulties appear.
Have a fruitful trading!
Best regards, Olymp Trade team.
With olymp you can open new trading opportunities for yourself. It gives freedom to try new features and upgrade your trading systems.
Olymp trading platform is giving new trading experience. Charts are friendly, time frames start from 15 sec, so you can scalp easily. Indicators and oscillators are beneficial in analyzing market situations.
Olymp is famous by its blog and community of free people with common interests. Try it.
Hello, Philip M!
Thank you for choosing the Olymp Trade platform. We are thrilled to have you as part of our friendly and cohesive community. So it is splendid for us to hear that our trading platform opens new opportunities to expand your potential. We aim to provide all our traders with the possibility to learn and evolve with us.
Keep going forward and have a successful trading!
Best regards, Olymp Trade team.
Yep, for more than 3 years, i do my investing successfully. I trade using metals and by following insights and assets do not get bad results. Preparation for a trading session with olymp's indicators and oscillators saves my time and gives more information.
Hi there, Shok M!
Thanks so much for sharing your experience with us. Preparation is indeed an important stage before entering the market. We are glad to hear that your trade is going well.
We wish you a lot of success!
Best regards, Olymp Trade team.
Protection of personal data and work with profile shows the broker's concern for customers. I highly appreciate such care. Security of my data is important to me. Threats to steal such information scare me. But broker has provided strong protection.
Two-factor authentication.
With this mechanism, account is protected from unauthorized attempts to enter it. All modern security systems use this. Very reliable mechanism! This authentication uses two ways. One is an SMS and the other is a Google Authenticator code.
Password protection.
Here everything is standard. Strong password provides protection.
Confirmation via phone number and email.
Another great way to protect your personal data. Intruder needs access to all services to log in.
Thus, account protection system ensures security of personal data. I feel protected.
Greetings, Natwar S!
Thank you for the review. It is always a pleasure to see such positive feedback. Personal data protection is one of the important criteria for choosing a broker. So you can be safe for the security of your documents and money in your account. We are pleased to take care of users and provide the most comfortable conditions for your trading.
We wish you good trading with Olymp Trade!
Best regards, Olymp Trade team.
I started trading as a beginner, it took me a long time to build my strategy, and now it's past five years. I am fully satisfied with Olymp Trade as a investing platfom provider. I had some issues twice, but support handled it. 5 Start
Hello, dear Majid A!
We are incredibly grateful that you took the time out to leave us a 5-Star review. It's brilliant that with us you have gone from a beginner to a trader with five years of experience. We hope for long-term cooperation with traders, so we are always pleased to provide you with comprehensive support.
Have a fruitful trading!
Best regards, Olymp Trade team.
I will not give up on Olymp Trade.
Why should I?
Never crushed
Withdraw my money without troubles.
I trade the way I want to trade.
Hello, Hemakuta B.!
Thank you for your kind words. Our customers are extremely important to us and their satisfaction means a lot. Therefore, our team tries its level best to provide top-notch services. Your compliments are our motivation. We wish you prosperous trading!
Best regards, Olymp Trade team.
On this platform, I would advise to trade more for beginners, but only after training. I'm not just talking about the information on the website, but also about the service itself - if you have any question, you can contact technical support, they will also help. You can look for advice on other resources, it is not forbidden.
The deposit on Olymp Trade is a minimum of $10. And I can tell you even starting with such small amount can bring earnings. There are risks of losing a large amount as well as a small one. For sure you can minimize risks by using analytics and insurance from Olymp Trade.
I also like the blog from Olymp Trade, where you can get information about anything from forecasts to program news.
Greetings, Sanjiv S!
We really appreciate you taking the time to share your rating with us. It is important for us to be a loyal broker for both experienced traders and those who are at the beginning of the trader's path. Therefore, our support works for you around the clock and will be glad to help with any question that arises.
It's also nice to know that you like our blog. We are pleased to share knowledge and news.
Have a successful trading!
Best regards, Olymp Trade team.
Ive never written reviews before because it seems to me that there is nothing more informative than your own experience, however recently i have read plent of reviews and thought that they could help new traders. As for olymp trad then i can state that this broker isn't bad at all.
It has drawbacks, but they are minor, for example leverage system substituted with multiplicators, nothing scary. Might be inconvenient. The conditions here are attractive enough.
Hi there, Taj K!
Thank you for your feedback. We are thrilled to have you as part of our big community! It's brilliant that traders share their experiences and impressions with each other. We are also glad to hear that you like the conditions on the platform.
We wish you prosperous trading!
Best regards, Olymp Trade team.
Fixed time trading? It was just a list of words when I firstly meet olymp trade, but now it's my earnings for a savings :D
Hello, dear Old R!
Thank you for your feedback. It's brilliant when sometimes one find can change your future life for the better.
Wish you a productive trading!
Best regards, Olymp Trade team.
I have started to work with the broker Olymp with a demo account. The broker supports customers greatly from the very beginning, no matter what kind of account you use. Besides, the broker's community is very active, too. So, traders are very willing to help and exchange ideas. I have looked through the networks for some advice and help.
Depositing and withdrawals systems are quick and have many instruments for depositing from and withdrawing to. The interface is user-friendly, but, probably, in the beginning, it was still confusing to understand how to trade. With some experience, I decided to turn to a real one. I started to trade from $100 and then got some profit and deposited more to play for higher stakes.
Hi there, Abdulaziz F!
Thanks for leaving us such a wonderful review. Our treasure collected over the years is definitely a community. We appreciate that traders from all over the world support each other and exchange their ideas.
It's great that your trade has already brought you fruits. We are glad to know that you are enjoying trading with us. Keep up the good work!
Best regards, Olymp Trade team.
In spite of the fact that I've been trading for several years, I also find something new and interesting in olymp trade educational center. There are so many different trading strategies and some other trading lifehacks, so that I made a rule to visit education on the regular basis.
Apart from that, the experts also cover some current financial news which have certain impact on the market. I don't really use fundamental analysis in my trading, but I still find it useful to have a clear-cut picture of the current status quo which is predominant on the market. That helps, actually!
Greetings, Tri P!
Thank you so much for taking the time to leave us a 5-star review. We appreciate it. We also find it useful to listen to trusted financial experts.
It's brilliant that you continue the regular education process. The world of trading does not standstill. New strategies and other trading life hack regularly appear. That's why it's so important to stay up to date with the news.
Keep up the good work!
Best regards, Olymp Trade team.
It broker helped me to change the way I trade. This platform gives new opportunities. Some people try to compare and contrast FTT and Forex trading but I simply use them in tandem. I'm currently working on my trading system based on the synchronous use of FTT and Forex. Of course, "synchronous" is not exactly synchronous in the way we understand because it's impossible to open and close FTT and Forex trades at the same time, but nevertheless my system works as one solid entity.
Hello, Hamad A!
Thank you for sharing that with us! It is wonderful that the Olymp Trade platform has made such a difference for you. We are pleased to hear that you have found new opportunities with us. Many traders use Fixed Time Trade and Forex trading mode in tandem in their strategies. This is an interesting idea because this way you can make your trading more exciting.
Wish you a productive trading!
Best regards, Olymp Trade team.
Answer: Raed A, hi there! Thanks for the good question. On weekends the stock market is closed. Most of the assets will become available only from Monday. However, you can still trade on cryptocurrencies, Over-The-Counter assets, and Composites. If you would like to know more about the trading hours of the assets, kindly follow the link https://plus.olymptrade.com/en/assets Do not hesitate to contact us if any questions or concerns appear. Best regards, Olymp Trade team.
Answer: Greetings, Yono K! That's a good question. The level of difficulty of using the indicator depends on your experience and knowledge. If you would like to get more information about trading, please look at this link: https://plus.olymptrade.com/en/education It is our education section, where you can find a lot of useful information about trading basics. You can also try each indicator on a demo account. We advise you to start trading on your live account only if you are able to make a profit on your demo account. Best regards, Olymp Trade team.
Answer: Hello, Shau T. Thank you for your question. We assume that you are asking about fees on the Forex mode. In Forex, we have Commission and Overnight fees. For Commissions, when opening a Forex trade, a certain amount is deducted from the trader's balance. This amount depends on several criteria: trade amount, multiplier, asset specification, etc. The current commission is shown along with the rest of the information about the trade. However, the final payment may sometimes differ slightly due to the market situation. Information about the minimum commission rate for opening trade and other conditions can be found in the "Trading Conditions" tab of the "Assets" menu. You can access it through the "Help" section. For the Overnight Fee (rollover to the next day), it is a commission for carrying a trader's leveraged position overnight and then deducted from the balance daily. The amount of commission depends on the factors of the trade amount, direction, multiplier, and overnight fee rate of the pair. The latter can be found in the "Trading Conditions" tab of the "Assets" menu. Hope we have answered your question. Best regards, Olymp Trade team.
Answer: How brief should it be? Is "yes" brief enough? Look, the answer depends on what you are trying to achieve. If your goal is to get as much trading experience as possible in various trading aspects then you should definitely try it. Because of all trading modes olymp trade provides its clients, we can choose the type we are more inclined to. And it's a big deal, cuz each one of these modes differs from the others drastically.
Answer: It's difficult and easy simultaneously. I mean to start trading with olymp trade platform is quite easy because the platform itself is very intuitive and user-friendly. It won't take too much of your precious time to master it. On the flip side, to become good at trading you need to spend a lot of time on education which is very hard to do. You can either use olymp trade educational articles for that or try to find information on the web. I can say that olymp trade materials are well-rounded ones, and essentially it will be enough in the beginning. It will definitely help you to make a simple trading strategy. The more competent you will become the more you will explore some sophisticated trading theories. Answering your question I would say be prepared that trading requires lots of self-discipline and learning, it's not a walk in the park.
Answer: Hi, Arpit! The number of transactions opened at the same time depends on your status on the platform. For example, the maximum number of trades that can be opened simultaneously for the Starter status is 20 on the Fixed Time Trades mode and 100 on Forex. You can find the detailed information at the link: https://olymptrade.com/en-us/statuses To provide you with a personalized answer, we will need to clarify your account details. Please, contact our support team on the website or write to us on Facebook. We will be happy to help you! Best regards, Olymp Trade team.
Answer: Hello, Benjo M. Thank you for your question. The profitability percentages in Fixed Time Trading (FTT) on Olymp Trade can vary based on several factors, including the specific asset, market conditions, and the time of day. Cryptocurrencies like Bitcoin often exhibit higher volatility, which can influence the profitability rates offered. While some assets may offer profitability rates up to 80-90%, cryptocurrencies might have lower rates due to their inherent market risks and rapid price fluctuations. These rates are adjusted to reflect the current market environment and to ensure a balanced trading experience for all users. For the most accurate and up-to-date information on profitability rates for each asset, please refer to the asset list on the Olymp Trade platform. Additionally, utilizing the platform's educational resources and tools can help you make informed trading decisions. If you have further questions or need assistance, feel free to reach out to our support team. Best regards, The Olymptrade Team
Answer: Yeah, you just gotta select it in the withdrawal section of your dashboard. That's pretty much it
Answer: I think one of the coolest features of this broker is ability to open cryptocurrency trading account and fund it with crypto. Broker gives clients opportunity to use USDT as base currency of account. And USDT can be deposited to account by crypto transfers. USDT exchange rate doesn't differ from real dollar exchange rate, so there is no need to worry about conversion of this currency. And at the same time, USDT has many advantages in relation to the real dollar. So for me this feature of broker is the most significant.
Olymptrade – Care that counts.
Olymptrade is a trusted global trading platform offering access to a wide variety of financial markets, including currencies, stocks, commodities, indices, and cryptocurrencies. Designed with both beginners and experienced traders in mind, Olymptrade provides a user-friendly interface, competitive payouts, and a low minimum deposit to help traders of all levels succeed.
Our platform is dedicated to supporting our traders every step of the way. With 24/7 customer service, a free demo account, and an extensive range of educational resources such as webinars, tutorials, and market insights, Olymptrade ensures that traders are empowered with the knowledge and tools they need to make informed decisions.
Olymptrade – Care that counts is here to help you grow and achieve your financial goals.
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Hello, Luo Yow G.
Thank you for sharing. Our priority is customer service and we would like to provide a high standard of customer service for our users. For that purpose, our support team is available in case there is a user’s need. Our support staff has been trained in polite and helpful manners, in which we care about users’ difficulties and we are here to support them.
As each task needs to be reviewed thoroughly and solved completely, it may take a while. The support team strives to solve each case as soon as possible. We hope that you will give it time to solve each and every case properly.
Feel free to reach out to us if any other questions emerge, we will be glad to help.
Best regards, Olymp Trade team.