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Old Navy has a rating of 2.6 stars from 778 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Old Navy most frequently mention customer service, credit card and business days. Old Navy ranks 12th among Discount Clothing sites.
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HIGH PRICES FOR JUST SO SO PRODUCT, another subsidiary company to flog the same merchandise to a different age group.
I prefer LL BEAN
Old navy is one of those places you can always depend on to be able to run in and find someone simple and affordable to wear. I love old navy because it's cheap. But keep in mind that word i just used "cheap" which means the product quality isn't that great and I find the material wears out very fast. I don't get clothing lasting long but who cares when you're paying next to nothing for it.
My one rule about old navy is unless you absolutely love it and must have it... never pay full price for it. I find that they quite often mark their stuff up way too high at full price. In just a couple weeks it all gets marked down any ways.
My one pet peeve about this store is the fact you never really truly know the cost of something. Sometimes i get up to the register and it says on sale but wasn't, or vice versa it was full price and now $5.00. Damn if I knew it was 5.00 I would have bought more. It always makes me wonder what else is cheap and hiding out on me in the store.
I love Old Navy for children's clothes. The orders process and arrive in days, and for the price- the children's clothes are pretty good. I sometimes shop here for myself and my husband, and the quality can be either really decent or downright poor. It's always a toss up. Returning clothes is easy too, and I've never had a problem with any of my orders. Cost vs Quality is usually decent, and I only took a star off because of the quality of the adult clothing line. Plus there are ALWAYS sales, and discounts. I can save tons shopping here for my family!
Designs are all great plus a very comfortable quality of cloth.
Get great products at a great price and they make returns super easy!
The cotton is extremely thin on shirts as compared to Walmart or other stores. It seems you are paying them to advertise for them.
Missed last weeks sale, but will wait for next one. Best place to buy basics
They only have the cheapest made chinese junk that WILL fall apart, their junk IS almost the same stuff as $1 stores but they aren't selling items for $1 now are they! Stay away, unless your a preppie who likes to wear ugly garbage!
One of my go to places for when I need cheap casual (I do stress casual) wear, their deals are insane at times.
The cutest clothes for my kids and low prices they have the cutest baby clothes
The best OLD NAVY I being a faithful customer of OLD NAVY stores for more than 20 years, loveee their LOWEST price love it
Love their products & prices, though i wish their free shipping could be a bit faster...but then usually free shipping comes with such set backs.
It has been great so far, I always pre-order my stuff because I make Youtube videos on my unboxing and review of a particular item. When I pre-order from this website, I really get it days before it comes out!
Not every one is a skinny mini either, gives wrong idea to those over or average only displays skinny not for the average build person. And only supplies to those of the, skinny more so then the average sized persons.
I like that you can only find certain items online.
They never fail to either deliver you what you ordered or refund your money if you're not satisfied.
I am a frugal shopper and love the deals I can find on Old Navy.com. Great customer service and cute fashions for the entire family for a decent price!
I really like Old Navy for the generic everyday wearables such as socks and nylons and things such as that but I find that every time I've ordered their clothing it just does not fit me quite right. I guess I just do not have the right body type for their clothes. I'm 5 feet tall and 116-120 lbs so I have a fairly petite frame actually and I find that even their extra small is always too wide in the shoulders and under the arms. But the quality of their items is quite good, and when you order online the shipping speed is quite satisfactory. Also when you order online they send a return shipping label with every order so that you may return any items you don't want free of charge. Their customer service is always very good, their agents are always very polite and helpful. I've had very good experiences shopping with them :)
Answer: I have never had an issue but I make sure to call when it's not peak hours. I call in the evening after dinner time. Never call on a Monday morning.
Answer: Clear your browsers cache and cookies. Something you should do everyday anyways.You can sign up for emails without having an account but if you think you do just do a simple forgot password on the sign in page. I prefer ordering online bc they have online only specials. You can also chat with an agent. If you call make sure it's not peak hours and you'll have no issues getting a person.
Answer: It may have gone to your junk folder. If you do the shopping without signing in or as a guest then you don't get confirmation email. Always take a snapshot when you place your order or call them. It happened to me twice. Now I always make sure I am signed in before placing order online. Hope this helps.
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