OLDIES.com

Shipping takes forever- they sent the cheapest single item in my large order- never sent my other items- then claimed all were in that one tiny cardboard mailer. Dishonest company. Had ordered over the years- this company had gone downhill. Refused to resolve or send my order. This is all calculated.

I ordered 5 cd's. I received only on CD. The rest were stated out of stock. My total charge was $26.94 for 5 CDs, $8.98 S&H and $2.16 tax for a total of $38.08. I was issued a refund of $24.26. This left me paying $13.82. All I received was a $5.00 CD. The CD with the tax comes to $5.30. Take $5.30 form $13.82 is $8.52 for S&H. I am paying nearly the same S&H price that it takes to ship 5 CD's. I was only shipped 1 CD. I should have been refunded a little more.

Some fine variety of music can be had from Oldies.com especially when catalog from the Bear Family Records group from Germany is added in to the music pot!

The package arrived quickly and was well packaged. Usually they take longer but this one went out quickly. I will be ordering again.

Placed an order they took money but refusing to honor the purchase or refund my money. Per customer service orders are not cancelable or refundable that we have your money and there is nothing you can do.

DVD didn't arrive in stated time. First call I was told it was in stock and they didn't know why it had not shipped. A supervisor would be told and I would get an email about shipment— never happened.Second call told they had been busy and it would be sent. I just wanted by then to cancel the order to which I was told could not be done. Rude, nasty people.DVD finally arrived and will not play. All I get is disc error. It is not my player because all my others play just fine I have ordered from this company before and not had a problem, but this time has been awful. I will not use them again. Not worth the hassle.They must have hired new employees that don't care about customer service. I'll stick with Amazon!

It take 2-4 weekw for them to even process your order and ship it out! Horrible service. Dont order from them.

After avoiding OLDIES for over a year because of poor service - I had a great experience with my last order. Order went in on-line without any issues - payment went through - and order was received within 7 business days!
In the past - service was painfully slow. It took over 30 days to receive order.
I am happy to report that they are back in good graces. If it has been a while since you last worked with them - give them another try. Cheers!

Pre-ordered an item with a tentative shipping date. Release day came and went with no notification of actual shipping. Called customer service and was told they would take care of it. Called 3 MORE TIMES over a 2 week period and all representatives told me the same thing. "It's in stock, I don't know why it's not shipped."

Finally had enough waiting and called to cancel the order and asked for a refund. Was told no problem and here we are 3 days later and they email me with shipping information on the product I canceled.

Took them 3 weeks from the preorder release date to send it to me. I could have ordered off Amazon and got it for less in less time.

I ordered 4 records, all came in damaged covers, 1 was unplayable. I emailed customer service and was told I needed to call their customer service during their business hours. When I called, I was told a replacement was being shipped and given an ETA. After another 2 weeks waiting I contacted customer service again and was told nothing is being shipped and they won't honor a return.

Don't waste your time, their packaging is terrible so if your order is damaged they won't do anything about it. I have email chains and phone logs to support this review.

We love the movies that we bought from Oldies.com. I have bought from them before and was very pleased with the dvd's then too. I review each email I get from them to see if any new old movies are available. Would recommend.

What I mean by this is that you have to be very selective because most films there are going to be either public domain or very obscure, however, they do provide golden age classics but you have to look deep. Which it's not a big deal for me, just ordered two DVDs one from their tTroma selection and a b movie from Conrad Brooks all the way to Mexico and sure enough they arrived safe and all. Great if you love b movies and collection items. Will order from them again. Shipping it's a little pricey (at least it was for me) so be aware that most titles are Public domain so if you're going to purchase go for the rare titles.

I always put multiple items into my cart and have them shipped when delivery will be convenient or when I have the funds to make the purchase. Shipments ALWAYS arrive in a timely manner and in perfect condition. I highly recommend them if you like any of their products - prices are great also and generally complare favorably with both Amazon and eBay.

I purchased over 10 DVDs from this website to set aside for my daughter each year for her birthday. Upon opening her gift, Karate Kid, there was NO dvd inside! On top of that, I didn't receive one of the DVDs that was "in stock" until 6 months later because it was backordered. Lastly, Free Shipping isn't free to Hawaii no matter how much money is spent.

Talking to customer service agent, Lynn, is like pulling teeth. This company will take your money and run. Their customer service SUCKS! This company is bad! Buyer beware.

This label however that works has the right to repress some CDS and press them in a CD-R format. A few months ago I bought an out of print CD from them. The only way I could get it was to have it in the CD-R format, Many months went by before I opened it. The CD-R was processed incorrectly on their behalf with the last 2 tracks damaged in play back. I called to to report it and they said too much time had passed for a new copy to be sent. WTF- You processed a damged cd and no matter how much time has gone by you should have sent a replacement copy. Talk about poor customer service-never again will I order from them.

I have never had a problem with anything that I order from them. Never had any trouble getting hold of anyone when I had a question. The persons that I spoke to have always been polite and very helpful.

Ordered what was supposed to be new vinyl 45s but one of the 45s was scratched and wouldn't play properly. The only way it can be resolved is calling their customer service and sitting on hold forever. Shipping the product back would cost more than the product is worth.

Great people, great service, great selection! Always a super job. Keep it up! I have never been disappointed.

This company is quick to deliver their product and when, during the Trump decline in mail service my package toured the United States before arriving, they were responsive in tracking the package and backed up their guarantee. I've bought from them for 20 years and they are my first choice for great CDs and DVDs.