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Okra and Molly Reviews Summary
Okra and Molly has garnered a strong reputation for delivering high-quality, visually appealing cakes that delight both pets and their owners. Customers frequently praise the reliability of timely deliveries and the engaging communication throughout the ordering process. However, some reviews highlight significant concerns regarding customer service, particularly in handling shipping issues and providing adequate support. Instances of late deliveries and lack of responsiveness have led to dissatisfaction among a subset of customers. Overall, while the company excels in product quality and customer satisfaction, enhancing their customer service approach would further solidify their positive standing.
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You made it so easy, it was creative, shipped across the country and made it intact, but mostly the pups loved it!
I remembered my dog's upcoming 12 year birthday on a Friday and his birthday was the following Tuesday. I ordered a birthday package thinking I'll just have to give him his cake whenever it gets here. Well, it arrived on the following Monday-perfect timing! Excellent service and my boy loved his cake and prizes.
Unfortunately Bella didn't care for it too much, even when I microwaved it, thankfully I have family dogs who loved it. Not all dogs are the same and I get it. What can I say I have raised a diva...
I ordered a cake back in November, as my dogs birthday is Christmas. I asked for it to be delivered by the 24th. I received it today, 12/26. This is extremely frustrating and disappointing.
I hate writing negative reviews. But I am super bummed (and so is my birthday boy). I ordered this cake for my fur baby OVER a week before his birthday and STILL didn't get it on time. I wanted to give him something special on his 1st bday and ended up having to scramble at the last minute to run out and buy him something else. I wouldn't have spent this much money for this kind of service. Totally not worth it. HOWEVER... I WILL say that the cake was beautifully made and the packaging was cute. IT's possible the postal service is more at fault for this delay, but either way... I'm disappointed. Thank you Okra & Molly. Your cakes are beautiful, but this will be my last oder.: (
I absolutely loved it so did my dog. They have the cutest designs and multiple flavors to match exactly what your dogs takes are. It also comes with a cute dog tag, a cute party hat, etc. I recommend this to everyone! I will definitely order from this place again!
The cake was so perfectly detailed, shipping was great, got here in time. Would definitely use again and recommend to other doggie parents!
Great customer service and promptly delivery of my pet's cake. My pet enjoyed the cake and Okra & Molly helped me create a great experience for me and my pet.
Love their products.
The ordering process was easy, shipped to your door in a timely manner, and looked great! No melting even though it was shipped to Texas in mid September. Couldn't be happier and got a ton of compliments from pictures I put on social media!
Have been looking for a decent cake for a long time. Loved the cake I ordered, it was for a 25lb cocker spaniel and it was enough to share with her 2 dog-sisters! Will be ordering again next year!
I was very satisfied with their service and communicating with them was amazing. They are quick to respond, polite, and very courteous. I would love to order my dogs cake from them next year. I know shipping to Canada takes a little while, but I would definitely pay the shipping costs. Theyre cakes are worth it!
I loved it and the dogs really enjoyed the cake. I cant wait until I have to throw another birthday for my next dog and when Coal turns five.
I ordered very last minute and Okra & Molly accommodated no matter the request. Incredible company willing to work something out to make sure your pup has a great birthday
My pup and ask her friends just loved the cake! Thank you so much for making her first birthday so special. Communication was great, response back from inquiries was exceptional and the cake came right on time. I would definitely shop again
I ordered a cake for my pup's first birthday. It came on time and in perfect condition and was absolutely adorable. Also came with a cute dog tag. My pup absolutely LOVED it!
We ordered a a cake for a doggie birthday party and the cake was awesome! All the dogs enjoyed it, it was quite adorable. Will definitely order from here again. We also ordered the balloon toys which my dog loves, the only drawback was the toys arrived after the party :(
We were very happy with the look of the cake and diamond loved the way it tasted! Thank you so much for all your hard work. The cake was beautiful and we will definitely keep u in mind for future orders/friends future orders, too!
The dogs absolutely loved the taste, and the cake was so fancy and made so well. Beautiful. I will be ordering from here again!
The cake was prettier than what it looked like online. My dogs loved it. Got here on time in spite of Hurricane Irma. Thank you for making my Harley's 1st Birthday special.
From the business
We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members