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OASAP

2.3
oasap.com

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OASAP Reviews Summary

OASAP has a rating of 2.3 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OASAP most frequently mention customer service, poor quality and credit card. OASAP ranks 1957th among Women's Clothing sites.

service
24
value
23
shipping
26
returns
18
quality
22

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Illinois
1 review
10 helpful votes
Follow j k.
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Do not shop here unless you know for sure the item will fit, and even then it may not be advisable. Returns have to be shipped back to China! Do you know what that costs? Over $100 for a small package. The customer service suggested I give my $50 items to charity and they would credit my account for $6. Not sure I'm feeling quite satisfied with that solution.

Date of experience: January 7, 2015
California
1 review
9 helpful votes
Follow C M.
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Okay, so I ordered my item on November 29th, and it's already December 25th and still NO sign of my item! I checked the tracking information, but there has been NO update ever since December 3rd. DO NOT SHOP HERE. The shipping takes a LONG time, and I'm VERY anxious because I spent a great deal of money here, thinking that it was good because off all the positive reviews. However, they only got good reviews from the people they sponsored aka the people they PAID to give good reviews. I am GREATLY disappointed and never shopping here again.

Date of experience: December 25, 2014
California
2 reviews
20 helpful votes
Follow Hakuryuu R.
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Alright, so I suppose Oasap has been screwing themselves over with the packages since I purchased literally four items (if that even makes a difference) on november 25th and now it's December 24th. Honestly I didn't expect much of a problem since there were so many good reviews on this website on youtube and popular youtubers reviewing the products. I contacted them from their website twice already or even three times and no response. I hope Oasap decides to work out the packages and everything, most likely is very hectic but I ordered an item from China and got it in two days. What's the deal?

Date of experience: December 24, 2014
Rhode Island
1 review
7 helpful votes
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I ordered a gift for Christmas. No one is getting back to me and I have no idea where the product is. They gave me a USPS tracking number however USPS has no number on file.

Date of experience: December 23, 2014
GB
1 review
7 helpful votes
Follow Sarah C.
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This Website is a scam dont shop here. My friends order several things from here including a bit of make up. They sent of the make up but i took serveral months and they did not sent over the clothes. DONT SHOP HERE EVER

Date of experience: December 21, 2014
Texas
1 review
5 helpful votes
Follow Janie M.
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So I ordered from here thinking I was getting a really good deal, but I was really wrong. I placed my order on 12/1/14 and it is now 12/17! I have ordered from other websites that have shipped from out of the states and have still not have had to wait this long for my package. Also the tracking for this website is bull$#*! (excuse my language). They might as well not give you a tracking number since its not updated! The tracking on my package has not been updated since 12/5. Do not shop here.

Date of experience: December 16, 2014
GB
1 review
7 helpful votes
Follow Snow P.
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I will NEVER order anything from this site again. I ordered an outfit for Christmas on Dec 5th. It is NOW Dec 16th, and it STILL NOT LEFT CHINA. Oh its in stock... they just are not doing anything about it. They have also NOT updated the tracking info since Dec. 9th. I went to chat with customer service about it and was told "we will update the tracking info soon, don't worry". YEAH, GREAT. Buy American people. This is ridiculous.

Date of experience: December 16, 2014
Massachusetts
1 review
19 helpful votes
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You have no idea how much you have just crushed my 13 years daughter. She was very nervous about wearing a dress. She has not been to a dressy event. Tonight she was invited to a dinner and was excited to dress up. She is a self conscience young girl who has not worn a dress in two years. She was telling everyone about this dress she ordered from you and was so excited to wear it. It was the only dress was the one she wanted after hours of shopping. When we order the dress it clearly stated on the website express shipping that cost a lot extra would get us the dress in 3 - 6 business days. Today is the 6th business day since we ordered it! You have not even shipped it?! You lied to us? Why? You have cruelly teased my daughter, with hopes and promises her dress would be here today.
Unless you can make this right, which I have little hopes you will even care. We will no longer shop with you. We will also spread the word you are not a trustworthy website to do business with.

Date of experience: November 25, 2014
Australia
1 review
12 helpful votes
Follow L T.
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DO NOT trust this doggy online clothing shop from China.

I ordered total worth of clothing for my daughter for over Australian dollars $200 thinking that the clothing were NOT from China, but they were.

Their clothing quality is bad. I could buy better quality clothing in Australia with the same price and one can tries them on and returns easily.

When I tried to return A$120 worth of clothing to them, they asked me to donate to friends and they would give me A$10. When I told them I would alter them and keep them if they gave me 1/2 money that I paid (i. E. A$60 yet I paid A$120), they offered to give me A$20.

The size of the clothing were China size. One dress which was size small was so tight that my daughter who normally wears size small could hardly put it on.

Their shorts were so wide at the legs area and they were like a mini skirt widely open when one sits down in it.

Their Tank-Top were so low at the neck line and the print on the Tank-Top were not clear and of so poor and cheap quality.

They also asked me to pay the postage fees if I decide to return.

Date of experience: November 18, 2014
California
1 review
11 helpful votes
Follow Adriana B.
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Obviously all these reviews are fake. Their customer service is horrible! I honestly do not think their understand English at all when you are writing them messages. I am trying to return an item and they have taken a week to reply... and to just send me a link to their shipping information. If you want the world's most horrible online website with horeible customer service and cheap clothing, go for this website.

Date of experience: November 17, 2014
Hong Kong
4 reviews
22 helpful votes
Follow Marina O.
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I do not know where all of those excellent ratings come from. I'm a very experienced net shopper and I do not understand how some people here praising the quality of their clothing! I made total of two orders on Oasap. The first order was in spring, and I only ordered 4 items. It arrived in about 3 weeks and I could only use 2 of them (the fit is poor and quality is cheap). Now 2 month ago I made a horrible mistake by giving it another go and ordered 6 fall/winter items (there are sooo many good reviews online). I placed my order on September 27th and it arrived on November 11th! All clothing is very Chinese in sizing, so on my average European body type (171cm, 58kg) everything looks cropped and the sleeves are too short. One item was defected (instead of cardigan I received a very poorly made sweater of the cheapest acryl fabric) and I gave 36USD for it (for this price a can buy a decent looking cardigan in Denmark). And to top everything up, when I contacted the customer service live chat they answered that I must pay for returning shipment myself and quickly left the chat and blocked me from being able to live chat with them, so I only have possibility to leave them a message, they didn't even answer my question on how do I return! I recommend people to think twice before ordering from OASAP, cause at the end you do not safe any money even if you bought something much cheaper, trust me it's very visible in the quality (cheap made, cheap fabric).

+4
Date of experience: November 17, 2014
Illinois
1 review
3 helpful votes
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I really love this website. They have very reasonable prices along with a good variety of stuff. Their clothes are super on trend as well. If you really are a person who loves to keep on every trend, this is a good place to go for that. They also have many classic pieces as well. The items are also great quality and will last you a long time. I also love their customer service, the live chats are always very helpful.

Date of experience: November 11, 2014
Portugal
1 review
5 helpful votes
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The clothes came within the time that the're expected and they were exactly as the pictures of the site. Loved them. This store has a great service and great produts. New itens everyday, ay problems they're there for you. The clothes have great quality with a very good price, i would say that it equals stores like Zara. It has clothes and accessories for every tastes and everyone, i recommend a lot!

Date of experience: November 11, 2014
Spain
2 reviews
0 helpful votes
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Oasap es un lugar donde me encanta comprar. En el se puede encontrar todo tipo de prendas, no solo las mas sencillas y comunes sino aquellas que se salen de la normalidad. Esas que no podemos encontrar en cualquier tienda. Tiene prendas originales y a buen precio.

Date of experience: November 11, 2014
Romania
1 review
2 helpful votes
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I like the products on www.oasap.com, because they have very good prices, and cool clothes, that i can't find in our stores, and they have very original models. I will shop very soon on this site, because i am very satisfied

Date of experience: November 11, 2014
BA
1 review
1 helpful vote
Follow Aldijana H.
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Oasap is the best site for every women. That is my favourite online store. Everything I need, dress, shirt, jumper, boots, bags, I can find on Oasap. They have great choice, new arrivals. For customers they give special cupons and sales. Service is something that I like the most. When I order some items they answer on every question I have. I am very happy because Oasap excist. I have order for them and i will have in future. My experience is good in all ways, I dont have any problem with priece, order, track number, shipping. Big like for site Oasap.

Date of experience: November 11, 2014
Romania
1 review
2 helpful votes
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I really like Oasap
November 11, 2014

I really like Oasap. They always have sales and you can find a lot of cute clothes and accessories. The items have good quality. I like the fact that you can see customer pictures on products. This is really helpful.

Date of experience: November 11, 2014
Romania
1 review
1 helpful vote
Follow Diana I.
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Oasap is an online fashion shop where you can buy quality clothing for all seasons such as sweaters, dresses, shirts, shoes, accessories and jewellery!
OASAP really has a lot of cute and unique items on their site, its kind of hard to say no!

Date of experience: November 11, 2014
India
6 reviews
7 helpful votes
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I have order from oasap twice. I am highly satisfied with material and service. I will recommend it. I love the fact that they provide easy and quick delivery. Stuff on their sites are so cool and new.

Date of experience: November 11, 2014
Romania
3 reviews
22 helpful votes
Follow Kaiyo A.
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I really like Oasap because they have very good prices! Also, I like that they allways have a lot of good offers and sale. I usually make a wishlist and then wait for the items in my wishlist to go on sale. They usually do, in a few weeks.
It`s great that the package only takes 2 weeks to arrive.
I totally recomand the site!

Date of experience: November 11, 2014

From the business

Order ASAP for women's clothes, dresses, shoes, Leggings, coats, bags, jeans, jewellery & accessories. Discover the latest high street fashion, street style online. Enjoy thousands of Oasap fashions and best service.


oasap.com
Hong Kong, DE, United States