Nutri EssentialReviews 262

Ordered $76.50 product. After no correspondence and no product received after 3 weeks I inquired. Was offered a completely different product, which was much cheaper than what I originally purchased, and in no way comparable in terms of ingredients/dosage. I politely declined and asked about the original product ordered. The customer service team informed there is no way to estimate when this product may be back in stock and absolutely no way to estimate when it might be shipped. So I waited for it to arrived. After more than a month with no product I reached out again and asked for a refund. Emails ignored. I have followed up more than 10 times and I either get no response or offered a completely different (cheaper, not comparable) product. It's now over 2 months since the original order was placed... no response, no product, no refund. Filed and complaint with the Better Business Bureau and will be calling the company every day to escalate this matter. Completely unacceptable.

''I am very glad that a website like this exists. It is my one stop shop for everything related to my health and well-being. The variety ensures that I can always find exactly the right things for me. I Have been ordering products of Boiron, Pure Encapsulations, Jarrow Formulas, Health Concerns from Nutriessential.com for several years. It always arrives promptly. Loved having the coupon and that if you order in bulk, you get free shipping."

I shared my review Jan 15/21. Since then I complained to the BBB and the Florida Department of Agriculture and Consumer Affairs. About 3 days after filing these complaints Nutriessential contacted me by e-mail and phone, and offered to sent me another product.
They sent the product using UPS for quicker delivery which was appreciated, but it wasn't what I had originally ordered.
The company would not provide a refund which I asked for several times. They also ignored numerous e-mails, phone calls, and contact using their messaging system. In my opinion without the business being contacted by BBB and Consumer Affairs I would have lost my money.
Bottom line, they sold a product they did not have in stock. The same product was still on their website at the time of writing this review looking like they have it in stock, when they know it is not being made by the manufacturer. I would not recommend or ever do business with this company again.
UPDATE: Since posting these reviews "John" from Nutriessential has now left a message that they may take action against me if I don't remove this review, because "my review is hurting the reputation of their business". I have no intention of removing my review which is 100% truthful and accurate.

I placed an order on Dec 3rd for a product supposedly in stock and received an email about my purchase. I signed up for the newsletter because I could receive 15% off my purchase. I never received the code so I sent a message and never received a response. Eva finally replied and told me she would forward my email to an appropriate person. She replied back that the 15% is only applicable to purchases over $75 which is not what is stated on the website. When I asked about my order, she tells me that it is out of stock until the end of the month and will be shipped once received. When I initially placed my order, it never indicated it was out of stock and my credit card was charged. This company is despicable and I will never order from them again. If I don't receive my refund, I will be filing a claim with my credit card company.

I found this site when I was looking for a supplement that was/is currently hard to find because of it's immune support properties. So, when it showed that one of these products were in stock, I ordered several. After waiting several weeks without receiving anything or any emails from them, I sent them an email. Two days later I got a response that the product was on back order and would be coming in the end of the month (Oct.) and shipped in order of orders received. Towards the end of Nov., still nothing, I sent them another email, this time i haven't gotten a response. I also made the mistake of placing another order with them that day that hasn't come. They also have billed me for products that I haven't received. I sent them another letter today, who knows if they'll respond?

I have being using Nutriessential for a few years and i am very impressed. I always get what I order on time. The prices are already low but they also have some great sales. If I have a problem ordering anything, I give them a call and they have excellent customer service. They care for the shipping and replacement option as now a days i was unable to find the replacement of Health Concern products but they provide me the very great range of the other Herbal Brands with the Expedite free shipping. Thank You for helping me.

"I just placed my first order with Nutriessential.com and am so pleased with everything. The online ordering was easy and my phone call to customer service, as a new customer with a couple of questions, was also positive. I have ordered Vital Nutrients, Protocol for life balance and some skin care products from Nutriessential store. The order arrived today, so quickly with free shipping! I am a new and happy customer of Nutriessential.com and will highly recommend this medicinal online store. Thank you!"

My physician sold me pure encapsulations EPA/DHA pills and I have been taking them for years. The problem was that brand you cannot buy off of the pure encapsulations website as it is normally sold by a doctor's office. I found that same brand on this site for even less money and free shipping. EPA/DHA is the best fish oil and was highly recommended to me by a doctor. I am glad I can buy it online without having to go into the doctor's office.

I was always nervous to order any product from online but Nutriessential exceeds every expectation. I have ordered "Daily Immune" and "Nutrient 950" by Pure Encapsulations. I got my order early and everything was seamless. Their prices were competitive and they had my products in stock when no other company did. I wouldn't hesitate to order from them, and will continue to order from them, for years to come. It was a great Experience with Nutriessential.com