NumberBarnReviews 83

Uber, good!
Very Pleased with the time it takes to submit and review.

I have purchased 2 numbers from numberbarn to be ported away. The whole process went on very smoothly and both numbers were ported out without any hassle. There was no customer service assistance over the phone, but the responses to my emails were prompt and to the point. I highly recommend numberbarn.

New, but so far great service and customer support with fast email responses! Porting of my number was super fast and easy! Unlike my old port and forward service, this one has a call log which I appreciate and use. Thanks!

I have used numberbarn.com for years to procure vanity and easy to remember telephone numbers for businesses. Their process is simple and the price-point is better than I have found elsewhere. I also have a few numbers that I have parked on numberbarn.

I recently had an issue where the debit card that I had saved to pay the monthly charges expired. Because the monthly fee is minimal ($2/mth to park a number), I hadn't noticed that the fees had not went through. When I logged on because I was going to sell one of the parked numbers, the system said that my account had been suspended for non-payment. I reached out to their customer service to see if there was anything that could be done, as the card had expired months prior. To my surprise, I received a same-day response from Justin in their customer service department. He not only got my numbers back for me, he waived some of the fees that I had not even asked to be waived because he "understood that sometimes things like this happen." The fact that an online company still values custumers and tries to exceed expectations is rare, in my experience. I liked numberbarn before that snafu happened; I wouldn't hesitate to recommend numberbarn to anyone after it based on their A+ customer service!

Technical issues from the beginning made it impossible to port a number from them to a new phone. The email support exists, but they are not able to troubleshoot. Rather, they just provide the same information that is already on the website repeatedly. It might seem like a good deal to get a $10 number, but it might cost you hundreds of dollars in time lost trying to get it to work.

Their service is excellent!
I couldn't believe by paying $10 and a call to my cell phone provider, I can have an excellent phone number with the same plan, device, and even sim card!
Although they don't provide a phone number for customer service, their communication by email is perfect: quick response, comprehensive and detailed. I strongly recommend it.

Beyond happy with this company, bought a phone number on 4/19. Emailed customer support to clarify a few questions I had on 4/20, got the info that I needed and ported. My phone with the new number was active in less than 15 minutes. Absolutely no hassle.

I have ported 3 numbers over including a business line. No issues ever and is a great value, much better than Google Voice in my opinion.

I had an excellent experience with NumberBarn. Initially their website wasn't working properly, but they immediately responded to my customer service inquiries, fixed the issue, and allowed me to complete my transaction. I recommend NumberBarn!

I wrote a negative review about the difficulty porting out a number I purchased from Numberbarn despite following the site's instructions. They kept denying the port out request from my new telephone provider.

There was no way to contact NumberBarn customer service through phone or email. I could only IM through Facebook.

After posting a negative review here on SiteJabber, I received an email from a NumberBarn rep, and they helped me get my number ported out.

To be fair, once they contacted me (prompted by my negative review?), they were very responsive and courteous.

I guess all's well that ends well. And Numberbarn worked out fine in the end. But I can't say that the process was entirely easy or seamless in my experience.

Nothing was smooth, they destroy you in charges not discussed in the porting. Nothing is selling and they made it sound like they are advertising like crazy when in fact they are not putting in any effort so they can continue to rob you with all kinds of charges. They absolutely will not take a phone call and says it saves us money. I am stuck paying hundreds a month for nothing.

After a day of surfing on thousands of 212 numbers and reading instructions on how to properly port a number, I decided to bite the bullet and bought a number set to port away. Filled all needed information to create an account, paid the number. I was welcomed with a message saying it will take at least 2 hours to process. I kept replacing the page every 10 minutes, and after 30 minutes, it says process successful and I own the number. Checked porting information and got all the info I need. Called my mobile provider and told her my request, after the support specialist told me that she just pressed the submit button for porting, it literally gave us 2 minutes to talk and suddenly call got cut off. Turned off my phone, waited for 5 minutes, and turned back on - new number already ported. Tested incoming/outgoing calls - works. Tested text messaging - works. No issues.

For those people that had issues porting out their numbers, the issue was yours. Providing wrong account number and PIN are usually the culprits of unsuccessful porting process.

Found this company by doing my own research on the internet. Wanted to port my Home number so i could move forward and cancel my phone and services from Charter here in Massachusetts. NumberBarn employees were wonderful to work with all by e-mail-but they respond really quickly- in a true timely manner-even late at night for those of us here on the East Coast lol-Great! My problem was with Charter- I waited too long to request the port of my number (please give this great company: NumberBarn enough time to do the process). Be sure to read NumberBarn's directions for porting your number in from your current provider; send them a copy of your LAST bill with all the account, name, address etc. Charter is a bear: if one letter or one zip code number is off-they won't make porting easy. If i didn't cancel Charter that day-they were going to charge me another $$$$ billing cycle. Charter-so bad. Would absolutely use this porting/parking service again-and have told others about it! Thanks for all your help! Happy Massachusetts customer

Wife and I are moving out of state and wanted new local area code phone numbers for our cell phones. But I wanted the ability to pick my phone number. I wanted both of our numbers to be similar and easy to remember. For $26 each, I got some really nice phone numbers. It took and bit of time to port them over, about 3 to 5 days (one was over a weekend). But NumberBarn was great with e-mail communications and the whole process went very smoothly. I would not hesitate to use them again. Thanks NumberBarn.