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NumberBarn has a rating of 3.5 stars from 83 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NumberBarn most frequently mention customer service and cell phone. NumberBarn ranks 2nd among Call Forwarding sites.
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My daughter is out of the country for 8 months and we wanted to save her number. This service is exactly what we wanted. Prices are very fair, customer service is outstanding and they know everything about number porting. Very professional. Wish I had more occasion to need to use it. Love.
Had an issue with one of my numbers but NumberBarn Support helped me out immediately and found a solution. Thanks NumberBarn!
Hey Daniel, thank you for the review! I'm so glad we were able to work together to resolve the issue.
I have purchased multiple numbers from NumberBarn. And I have not had a bad experience with them until recently. I purchased a number that was pretty expensive ($95) so I had the expectation that the number would NOT be compromised. As soon as I purchased the number, I have been bombarded with spam texts and calls. I ported the number over to my carrier in hopes to use filters to stop the spam. NONE OF THIS WAS SUCCESSFUL. I am still being plagued by spam calls and texts that interrupt me all hours of the day and night.
The worst part of all this is that I cannot port the number back to NumberBarn or anywhere else for that matter. Porting a number out of my carrier will trigger an automatic cancellation of my plan. I have a family plan and so this will in effect cancel all my family's lines as well. I cannot have this happen so I am now stuck with this number that receives spam constantly. I have asked NumberBarn for a solution, a refund, even a store credit to help me while I find a solution in all this mess. The answer to me was basically you ported the number out already, you're SOL, sorry bye... Ok thanks guys... DO NOT USE THIS SERVICE PEOPLE. GO TO VOIP.MS OR ELSEWHERE... SAVE YOUR MONEY, TIME, AND MENTAL HEALTH!
Excellent Customer Service. Very responsive. 100 characters is a silly requirement. Excellent is simple and to the point.
Hi John, we're all in favor of short and sweet. Thank you for your kind words. I'm so glad our team was able to provide you with excellent support.
Porting my number over from AT&T to NumberBarn was effortless. It only took a few days for the transfer to be completed. I immediately had access to Call Forwarding, SMS and Voicemail, using my same number. NumberBarn gave detailed instructions for setting up my account, and was quick to respond and offer support for my questions. I could kick myself for not making the move to NumberBarn sooner.
Thank you for sharing your experience, Ernestine! We're so glad you had a great porting experience. Also, what great advice for other readers. It's definitely essential to keep a number active throughout the porting process.
I've been a customer for 10yrs +. Quality of service, 3 lines into my cell phone & the cell phone #. Wow! Couldn't ask for more!
Becky, it's so great to hear about your experience, and thank you for confirming what we've believed for years. Everyone should indeed be using NumberBarn!
When my father passed away, my elderly mother had to move. She was unable to keep the landline number they had shared for over 50 years. That number was used by all of her friends, doctors and billing. To lose that number at such a crucial juncture would have created a lot of headache and heartache. Fortunately, I found Number Barn and successfully saved the original landline number to forward all calls to her new landline. She has no idea how this works but she and I are very grateful for the save. There have been a few small issues but they have been quickly resolved by Tech Support. I highly recommend.
Hi Leslie. Thank you for your recommendation. We're so glad that NumberBarn could help save Granny's landline number!
Fantastic service. I was able to keep my number when abroad and port it back out a year later. All my text messages were forwarded immediately, which made life very easy.
First of all, we hope you had a fabulous trip. We're thrilled that NumberBarn could make your travel experience that much easier!
Prompt responses and frequently updated by customer service. This is a great value, super cheap but full of features like sending and receiving photos, texts and phone calls (set up the e911 service! Otherwise calling will give an error)
Hi Brendon, We're so glad NumberBarn turned out to be the perfect solution for you. And great tip about being sure to set that e911 address!
I went to Number Barn to acquire a glamor number for my business. They were able to get the number I wanted and an alternate that could have been snagged by a competitor (extra $2.00/month). The phone number was available almost immediately for use and was capable of routing to my smart phone or my VRU.
I would have given 5 stars however the feature for adding the company name to the outbound dialer (CNAM) was not available as a feature on the site and had to be requested through customer service instead of as an option at the initial time of set up.
They are adding the CNAM to my phone line so all outbound calls display my company name on caller ID instead of the company phone number.
Customer Service reps are timely and were able to add this feature to my profile however indicated it takes up to a month to replicate across the data servers.
Hi Michael, thank you for your review along with a bit of feedback about our service. First of all, I'm glad you were able to find a great new number for your business.
I do also confirm that you are correct that currently, our customer support team can configure the CNAM value for your number. At some point, we do plan to allow customers to update this on their own and you can trust that I'm checking on the status of that project.
No customer support, sporadic service
We actually need to speak to our customers so a number that works "sometimes" is not a great option. Customer service is beyond terrible, no phone support and takes hours for an "auto response" ummmk
We're so sorry to learn of your challenging experience getting your account up and running but glad we were able to finally connect and get everything working as expected. We're always here to help anytime you need it.
Take weeks to reply, doesn't have a customer support number, still being charge the full year although I didn't use the service and requested refund because they took too long to reply to the cancellation request. Highly do NOT recommend using this service what so ever. Use Verizon One Talk.
Hi Hector, We're sorry to hear about your subpar experience. It looks like there may have been some confusion around how licensing numbers works. A member of our team reached out to you a few days ago to discuss this further. We'd still love to hear more about your experience and come to a mutually beneficial resolution.
I spent 2 hours on the phone with Xfinity Mobile today as they were trying to help me with my new number port out. They made several attempts and kept getting error that said, "The required field for the authorized name is missing…" It makes no sense given that my info matches exactly. Xfinity was kind enough to try to make a three-way phone call to get my port started, but numberbarn doesn't offer phone support. So, I sent an email and a support ticket from their site and no one has replied. I feel like I wasted $$ on a phone number that isn't even working! So frustrating!
I have since heard back from Matt & Jeremy and essentially I am being told, "Are you sure they have your name right?" Huh? Keep in mind, I have only a first/last name. One can't really screw up a name that's as simple as one as basic as a (for example) Susan Miller. There is no urgency to assist me.
It's been a couple days and I just received an email saying they "resolved," my issue. WTF?! My port has still not gone through! I'm still starting at a dead iPhone with no phone number!
I would like a phone number so we can resolve this issue quickly!
This is terrible!
Hi Suzette, I'm very sorry that we were unable to get your number ported to Xfinity in a timely manner. Please know that we are taking this experience and evaluating how we can do better in the future. Take care!
NumberBarn is a fantastic solution. Rather than paying [carrier] $50/mo to have an outgoing message after we closed our medical office, I chose NumberBarn. Can't say enough positive about NumberBarn!
Hi Oscar, thank you for your kind words! We're tickled pink that you found NumberBarn to be the perfect, cost-effective solution for your business.
Numberbarn took our phone number of 20 years after our credit card expired. They did email us, but we missed the message and they took our phone number and sold it to someone else! They could have called! What a scam!
Hi Donald, I’m very sorry to hear that this was your experience with NumberBarn. We do make several attempts to reach our customers before canceling an account for nonpayment and it looks like in this case, these were missed. I realize this doesn’t help in your case but we are most certainly evaluating any ways that we can improve our billing practices moving forward.
I was looking for a number to give my daughter because with the Xfinity in order to receive the current promotion you had to transfer over a number. So i bought a number for $10 plus the $2 monthly porting fee it was activated and ready to port out in 3 hours. I went to Xfinity mobile picked out my daughter phone showed them the porting information and the number was literally transferred out in 1 day, even though i was told by the Sale rep with Xfinity and reading the faq on number barns that it can take up to 3 to 10 business days do to it being a landline number. But i am sooo please and my daughter will be receiving her first cellphone this christmas.
Wow! It sounds like NumberBarn was the perfect solution for you. We sincerely hope your daughter LOVES her new phone and number. Wishing you all the best and thank you for sharing your experience!
I bought a number to port to ATT from number barn after opening a new line on ATT. Number barn support was fast and extremely helpful and resolved the issues that ATT kept causing as soon and as fast as they could. ATT support was probably the worst experience I've ever had and I've worked years in retail and cellular support. I'd 100% reccomend them to anyone looking for a custom number or any new number they want to port, just because wary of the fact that your phone provider is probably, for some reason, going to give you a difficult time porting because not only are their support staff not well trained unfortunately, they don't communicate with eachother through departments or from person to person outside of leaving notes on support tickets, which I assume they don't do in the first place. Number barn support gave me no issue and although some reviews state they had issues is seems like alot are blaming number barn for issues caused by their original carrier not numberbarn. At any rate if you do have an issue numberbarn in my case, and by reading reviews, seemed prompt to fix them.
Hi! Thank you so much for your review. We won't lie. Porting numbers can be a huge challenge. And while the vast majority occur with no problems, a handful do give us fits and we do our best to work with each carrier to resolve the issue. We appreciate your patience, and I'm so glad we were able to get your fantastic new number ported. Take good care!
I purchased a phone number for my new business, activated it, tested it, was ready to go "live" with it, and realized it wasn't HIPAA compliant. Customer service was very helpful and responded to my concerns over a weekend. I was able to return the phone number and was fully refunded for my purchase. There was additional follow-up by other NumberGarage team members to ensure my problem was solved. Their customer service and attention to the matter was exceptional, especially since it was outside of normal business hours. Extremely satisfied with NumberGarage, all the way around.
Hi Elizabeth, we're celebrating your review over here. Thanks for taking the time to give our customer support team a shout out!
I am using this place for all my phone number needs of my entire family.
Was able to buy vanity number at a reasonable price and port out to my Canadian service providers without any hassle.
If the information submitted are in order, they are releasing the numbers in lesser time.
Many of the providers here are not familiar with porting land lines. That makes the process bit hard occasionally.
Overall great place for custom numbers.
Joseph
Hey Joseph, we're thrilled that you found the Canadian number you wanted at a great price! Thanks for the fantastic review.
I was switching a few phones from different carriers to a single carrier and one number became unavailable. We got the phones for a special deal but that included bringing our own numbers. Customer service from the new carrier actually suggested trying to buy a new number instead of paying the penalty of full price for the phone. I found NumberBarn online and decided to give it a shot. New number was about $16 and the phone was up and running in about 48 hours. I wrote this review on another site too but I assure you I'm a real customer and this is a real review. They get my recommendation.
Hi Justin, I'm so glad to hear that you got a great number at a great price. If you run into any issues at all, please don't hesitate to reach out to our support team. Thanks for a terrific recommendation!
I purchased a number to port out through number barn on a whim. Honestly I was doubtful. As I expected I had some issues. Justin and Holly got the job done. They are accessible on weekends and relentless. I'm a happy customer with a sick phone number you can memorize driving 99mph plus, in a residential neighborhood,
During Christmas light session,
In the middle of a hurricane.
I live In Florida.
End of story.
Hi Ian. We have to agree. You did get a sick phone number. Well done! Thank you so much for taking the time to share your experience.
Answer: Hi, Oswaldo! Our service does allow you to port a number to and from a mobile provider of your choice. The rate center of the number must be supported by each carrier, however. You can also forward your number with NumberBarn to an outside cell phone number.
Answer: Hi Damian, great question! Yes, once porting to NumberBarn is 100% complete, you can definitely cancel your service with your provider. Just make sure there aren't any additional telephone numbers or services on that plan that are important to you. Also, just keep in mind that if you have a contract coming up soon to port well in advance of that contract expiration. Porting is usually pretty quick but it's best to allow 3-10 business days just to be safe. Let me know if you have other questions. You can reach our support team and find other solutions at https://help.numberbarn.com/hc/en-us.
Answer: Hey Ephraim, thank you for your question. In general, porting each way can take 3-10 business days because we're moving the number from wireless status to wireline and then back to wireless. Practically speaking, the whole process could take as little as a few days if everything works totally smoothly. You'll want to review these couple of articles from our help center and please reach out to our support team if we can help: https://help.numberbarn.com/hc/en-us/articles/360022308114-Step-by-Step-Guide-How-to-port-in-a-number https://help.numberbarn.com/hc/en-us/articles/4913568732567-How-to-port-a-number-to-Verizon-Wireless
Answer: Hi Michael, thank you for your question. We actually only have access to United States and Canada numbers but we are able to forward calls to Nigeria numbers. You can see our international forwarding rates here: https://www.numberbarn.com/international-rates Let me know if you have any further questions.
Answer: Hi Thanh. If you are having trouble logging into your NumberBarn account, please reach out to our support team via email to [email protected] or through our help center: https://help.numberbarn.com/hc/en-us
Answer: Hi Olga! Yes, so long as we can support the rate center of your Canadian number, yes, you can port it to us and answer calls on your new Australian number. Please check here to verify we can support your Canadian number: https://www.numberbarn.com/basket?step=lnp
Answer: Hi Jackie! We're noticing this option is not showing up on some customer's accounts. Please reach out to us via [email protected] for assistance in changing your plan.
Answer: Hi Laura, absolutely! So long as your number is active, you can take it to any supporting provider :)
Answer: The guarantee is this, Steve, keep your number active and pay your bill each month. So long as that happens, your number will remain yours.
Answer: Hi Steve! Great question - so long as your number remains active with your Canadian provider throughout the entire transfer to us, the number would stay with you :)
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Thank you for the fantastic review, Susan!