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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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No compren ustedes piden por la foto y ellos te envían las tallas que les da la gana y los colores que tienen no lo que tú pides, yo compré por PayPal por seguridad gran error esos vendedores trabajan con ellos para estafar, ellos te envían un paquete si lo retornas con dirección enNY y cuando lo vas a devolver para recibir tu reembolso te dicen que lo tienes que devolver a China yo compre $132 y devolverle cuesta $208 dólares y lo peor es que no es culpa tuya si no de ellos porque cuando compras te ponen una dirección dentro de los Estados unidos y to obligan a quedarte con los que a ellos les dio la gana de enviar para no perder FRAUDE ese es la dirección que te enseña el paquete para retornar y te envían esta Beijing Xike Network Technology Co., Ltd.
Pan Huiling（NORACORA）1st Floor, Building A, Dongtai Science and Technology Park, No. 107, Lanhe Avenue, Lanhe Town, Nansha District, Guangzhou, Guangdong, China, *******, TEL:*******311 Lanhe District, Guangzhou City, Guangdong Province, China 1st Floor, Building A, Dongtai Science and Technology Park, No. 107, Lanhe Avenue, Hezhen,, Guangzhou, Guangdong, C2,*******
First time on site. Ordered 3 things not great quality, but you get what you pay for. I purchased a pair of sneakers THEY SENT ME the wrong size so I HAVE TO PAY TO RETURN THEM. And I still have not received one of my items! Its been 4 weeks. They wanted to give me a coupon. I don't want a coupon. I want my money back or give me the right size. DO NOT ORDER ANYTHING!
Thank you for your feedback and sorry to hear that you are not satisfied with our service. If we send you the wrong size, could you take a photo of the size tag you received so that we can check? We'd like to offer you a satisfied solution after checking.
In order to better help with your issues, could you please provide your order number for checking?
I got part of what I ordered. The fit was 3X's too small. The cardigan shown in the picture was almost knee length, and had a hood, what they sent me was waist length with no hood. I will not be buying from this company again. I'm going to start a return and refund and hope I get my money back.
Thank you for your feedback. The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
First the website I originally visited said made in North Carolina. This is not true! These clothes come from China and are expensive to return. Sizing is not accurate and material is very cheap. If you want to return the item you have to pay for shipping and customs fees to China.
Don't bother!
Thank you for your feedback. There might have misunderstanding between us. We did not state the items were made in North Carolina. Did you find this on another website?
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.
We have been paying attention to the quality issue and are working on improving it. In order to better help with your issue, could you please provide your order number for checking?
They inially offered me 15% of what I paid. Then they went up to 40% if I pay the postage to return to them. They have nice clothes a pretty good quality but I was a first time purchaser and their US size chart didn't match the sizes I buy in the US. So disappointed.
Thank you for your feedback.
The size of items from different styles varies. We do not sell standard US sizes. We recommend you check the detailed measurements in the size chart when shopping.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping, so we`ll compensate the buyer with a partial refund to satisfy our customers. Sorry that you`re not satisfied with the solution.
In order to better help with your issue, could you please provide your order number for checking?
I ordered 11 items of clothing from this company. Delivery too 5 weeks but I was excited about the items I'd selected. Then the packages came. The material was super cheap, and rough feeling. But even worse, the print on it is like cheap plastic print that you can't even wash and dry or it'll melt. There was a seam down the front of the stretchy jump suit I ordered... yes the front, and it was sewn off center and the pattern wasn't lined up on both sides. Terrible and unwearable. The white pants and matching top with matching print done match. The pants are off white an a different material while the top is white white. I can general order from anywhere in a large and it fits great. Their stuff is too long. I'd have to alter two of the pants I ordered. One item i ordered in black, came in orange! So now the task of returning the items, I didn't want ANY of it. I went to their returns policy and they don't send you a return label, you have to call. When I got someone on the line they said that I had to return them to China on my own dime and IF they didn't make it through customs there would be no refund. Then they offered me a 15% discount on each item it if just keep them... I submitted for that on all 11 items 6 weeks ago and haven't seen a cent. This is NOT where you want to spend your money or you'll be disappointed across the board.if I could give them negative stars I would. I hope this helps someone, I'm so disappointed after waiting all this time.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products. For good willing, we would offer some solution to satisfy our customers. Sorry that you're not satisfied with that.
In order to better help with your issue, could you please provide your order number for checking?
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
The fabric was shiny and mostly man-made material rather than a nice quality cotton blend. The pictures in the ads look as though the clothing has some sort of form to them but it's straight up and down and does not flow on the body. Very boxy and not flattering. The fabric reminds me of the kind of stuff used to make Halloween costumes for children. I ordered over $250 worth of clothing and I'm returning every single piece. Returns are not easy or quick or cheap.
We regret to hear that the fabric does not meet your expectation. We are collecting feedback from our customers and working on providing more choices of fabrics. You can check the fabric on the product page.
We have been paying attention to the quality issue and are working on improving it.
In order to better help with your issue, could you please provide your order number for checking?
Be careful about ordering from this company. My wife ordered and the clothes didn't fit very well. TO SEND A RETURN YOU HAVE TO SEND IT TO CHINA and YOU PAY! They offer a cash refund of 15% as an alternative. How generous! REALLY? Not impressed. We will NEVER order from them again!
Thank you for your feedback. Items need to be returned to our fulfillment center and the buyer is responsible for return shipping, so we`ll compensate the buyer with a partial refund to reduce the buyer`s return cost. Sorry that you`re not satisfied with the solution.
The detailed measurements in different sizes of our items vary. We have been paying attention to the quality issue and making efforts to improve on it. If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
This company makes it impossible to make returns pushing the return costs onto the customer with shipping to china. The quality of the goods is awful stay away never buy from them
Thank you for your comment. Items need to be returned to our fulfillment center, we are sorry for any inconvenience. We are working on improving our returns process and hope to give our customers a better experience.
We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Do not buy from this so called company. Clothes (what I did receive) are not up to par, and I NEVER Received my entire order. NO CUSTOMER SERVICE AT ALL! ONLY GENERIC EMAILS AMD TEXTS. NEVER AGAIN! This Has been weeks of runaround
Thank you for your feedback and sorry for any bad experience might have caused.
Normally we will reply to your email within 24 hours. If you did not receive any reply from us, please try to check your spam. Or could you provide your order number so that we can check and help?
We have been paying attention to the quality issue and we will make a big change soon. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
They take great pictures, but in reality, the products do not live up to expectations. Put in an order (based on the pictures) of almost $300.00. Most of the products were final sale and could not be returned. Most of the other items weren't worth the price but one was terrible. Poor quality material faded color, not worth keeping or even giving it away. Contacted them several times, through their website and through emails, and never got a response.
I won't be using this site again, and suggest the same for whoever is reading this.
Thank you for your feedback and sorry to hear that you are not satisfied with our products.
Normally we will reply to your email within 24 hours. If you did not receive any reply from us, please try to check your spam. Or could you provide your order number so that we can check and help?
We`ll forward your sincere feedback to the relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
The sizes are not accurate on the cloths and the material used is of poor quality. Their return policy is an absolute joke. They want you to pay to ship the items back... to China... and offer you 15% of your purchase back in cash for you just to keep it. This site is a big ole scam. Save your money and shop at well know outlets.
Thank you for your feedback and sorry to hear that you are not satisfied with our products.
There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size because sizing measurements vary between our items.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping, so we`ll compensate the buyer with a partial refund to reduce the buyer`s return cost. Sorry that you`re not satisfied with the solution. But you will get a full refund as long as the items are being sent back to us.
We have been paying attention to the quality issue and we will make a big change soon. If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
What you receive barely resembles the pictures, the fabric is awful and sizing ridiculous. Sure you can try and start a return only to find out that you really cannot return it as shipping and fees will cost more than what you paid. Pure crap.
Thank you for your feedback and sorry to hear that you are not satisfied with our products.
There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size because sizing varies between our items. If the size of the requested item is not the same as the ones stated on our size chart, then would you please send us the photos of the real item with size measurement for checking?
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
This company says they allow returns within 30 days BUT you have to pay the fee to send it back to China which is more than the cost of the item I'm returning. Plan to know your purchase is perfect before ordering.
Thank you for your feedback. Items need to be returned to our fulfillment center, we are sorry for any inconvenience. We are working on improving our returns process and hope to give our customers a better experience.
We`ll forward your sincere feedback to the relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
Don't get me wrong, the clothes fit as normal sizes do and are very cute. But when you buy for the season, you might not get it in time. Still waiting on a shirt I order over 2 months ago. If you don't mind the wait time, clothes are cute and fit well. Earings are kinda junk. Haven't ordered anything else from there since. I dont like to wait that long.
Thank you for your feedback. We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from the COVID-19 outbreak, the delivery of your shipment might be delayed in some regions. We ask for your understanding in these cases.
In order to better help with your issue, could you please provide your order number for checking?
If you have questions about your order, you can contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items did not match the colors or designs pictured or their website description. Now I face an extraordinary return cost or lost of the overall purchase. Very disappointed. I will not be buying from Noracora again.
Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?
If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Trash and company are scammers. Customer service offers you 15 cents on a dollar refund after they insist you must send the sub par items back to China at great cost despite the fact the stuff was shipped from NJ.
Please note that the address on the received package is not our return address, it is only a hub of the shipping company.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping, so we`ll compensate the buyer with a partial refund to reduce the buyer`s return cost. Sorry that you`re not satisfied with the solution.
Could you please provide your order number so that we can help?
If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Item advertised online and none in stock or available. They take your money and keep you waiting for 3 weeks. Automated responses and finally told "OUT OF STOCK"
Thank you for your feedback. We are deeply sorry that you are not satisfied with our service.
Could you please provide your order number so that we can help?
If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I noticed there were 2 items in my cart before I even put anything in there. I tried to delete them but was unable. I put 4 blouses in my cart and now it says I had 8 items. I added my 4 blouses total was $72 but theirs were $99. Be aware when shopping here. The clothes look pretty and I want to buy what I like but that's no way to change the scamming. I have screen shots to prove it.
On the cart page, you can find the "edit" button in the upper right corner. Click it and then you can delete/modify the items you want or do not want.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered several items from Nora Cora. Some of the items although made of thin material still fit well and look good. The two pairs of shoes ordered were made of extremely cheap materials. There was visible glue on the shoes. They are stiff and have "weak" spots. They don't feel good at all, very disappointing. The items that I can wear are thin and very wrinkly. Even out of the dryer I have to iron each piece. I need an approval for a return and must pay shipping for the return. It is cheaper for me to cut my losses. The quality for the price does not match. Beware and choose your items carefully if you intend to shop this site.
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Gracias por tus comentarios.
Entiendo completamente tus sentimientos. Como nuestros productos se envían desde nuestro centro logístico en China, el país de devolución también es China.
Actualmente estamos trabajando para resolver el problema de poseer nuestro almacén de devoluciones en el extranjero y también mejorar nuestros productos.
Tenga en cuenta que la dirección en el paquete recibido no es nuestra dirección de devolución, es solo un centro de la empresa de envío.
Si le enviamos el tamaño y el color incorrectos, ¿podría enviarnos fotos de la etiqueta del tamaño recibido y los artículos reales para que los verifiquemos? Nos gustaría ofrecerle una solución satisfecha después de verificar. Esperamos su respuesta.