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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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California
1 review
0 helpful votes
Follow Wanda W.
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Great sale items available. Excellent quality and easy to navigate through the site. I enjoy looking through the catalogues and it is an easy way to shop. Very happy with purchases to date.

Date of experience: April 27, 2020
New York
1 review
0 helpful votes
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This online boutique offers an excellent combination of products online. Their website is easy to use. The dresses are always of excellent quality and their fashion is unique. Regular sales offer competitive prices. I highly recommend it.

Date of experience: April 27, 2020
Washington
1 review
0 helpful votes
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Get on board girls!
April 29, 2020

I love special online discounts as I feel like I'm in control and not pressured to buy something I don't need. It's my coffee break time. I tell all my friends about this boutique. Get on board girls you don't know what you're missing.

Date of experience: April 27, 2020
California
1 review
0 helpful votes
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Friendly staff and great online store. I reasonably regularly shop here. The design of the store facilitates navigation on the page. And I also love having the seasonal discount part.

Date of experience: April 27, 2020
Washington
2 reviews
17 helpful votes
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I ordered three items. All three arrived. I appreciated the online tracking. One of the items was not the item I ordered. My receipt is correct. It appears they just put the incorrect item in the package. I have emailed at least 9 times. All I want is the correct item or a refund. They will not give me return information. They offered 25% off the incorrect product. I said no (because I don't even like the incorrect product). Then they offered me 30% of the incorrect product. I said no again. Now they are not responding. Be careful.
The second item does not look at all like the picture. The third item is perfect. If I do not hear from them by tomorrow I will share my story further and warn others.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 27, 2020
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

West Virginia
1 review
0 helpful votes
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Look beautiful
April 29, 2020

Great variety including large sizes. Reasonable prices and good quality. Good online system and even better with click and collect. Whatever you are looking for, you will probably find it in this online clothing store or some accessory that you like to look beautiful!

Date of experience: April 27, 2020
Germany
1 review
0 helpful votes
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Easy to navigate
April 28, 2020

The website is easy to navigate, delivery times are fast and I am happy with my purchases. Good range of sizes too. I would not hesitate to recommend others to give it a try.

Date of experience: April 27, 2020
Australia
1 review
0 helpful votes
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Good quality clothes, I have found this website easy to deal with, fast delivery to the collection point that suits me when I live outside the city.
Good variation in sizes and styles.

Date of experience: April 27, 2020
Australia
1 review
3 helpful votes
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Items look nothing like what you order. Nothing high end about quality. More like lowend. Least you know what your getting in the shops.not worth returning trashy goods.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2020
Jules R. — Noracora Rep
over a year old

Sorry that you are not satisfied with your purchase at Noracora.
Your feedback is very important for us to improve our products and service, we`ll forward your feedback to relevant department.

If you need help in returning the items, feel free to drop us an email ([email protected])and we will reply you ASAP.
We value your business and we promise you that we will settle this matter at the best way we can.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

Pennsylvania
1 review
0 helpful votes
Follow Gila H.
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I love many of the clothes in this store, I often buy because I know the good quality of the fabric. The jeans are small in the cut once they are washed, to take into account.

Date of experience: April 26, 2020
Australia
1 review
0 helpful votes
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It seems to me that this website is good for me. I can sit in my chair as I like and look at the catalog and choose something I like and then order. Because I am disabled, I find that I cannot walk for long, so you make my life much better and easier to find the clothes I need, thank you.

Date of experience: April 26, 2020
New York
1 review
0 helpful votes
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I love this boutique
April 28, 2020

I love how easy it is to order online here, using other buyers' item reviews always helps me decide. And if they are not quite right once they arrive, returns are hassle free. I love this boutique.

Date of experience: April 26, 2020
Arizona
2 reviews
3 helpful votes
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I ordered twenty some items in November of 2019 in two different orders. The items were shipped in quantities of one item to two or three. It took until the end of February when I questioned where some of the items were, they then cancelled four things and refunded. During this three to four months I received many items that either I did not like the quality or the fit was bad. After the company said they were not shipping anything else, I accumulated all the return stuff to return in one package so I wouldn't have to pay postage 20 times.
They refused to take anything back because the return policy is "15 days". I didn't choose to have everything shipped over a period of three plus months, they did. I tried to return within 15 days of the closing of the order but they refused to take anything back. Major rip off.

Date of experience: April 26, 2020
Jules R. — Noracora Rep
over a year old

Sorry that you are not satisfied with your purchase at Noracora.
We normally ship out the items which are ready first, we`re sorry to cause inconvenience to you.

Here is our return policy https :// www.noracora. Com/information/Return%20Policy, if you want to return all the items together, you should notify us when you receive your first parcel.

Your feedback is very important for us to improve our products and service, we`ll forward your feedback to relevant department.
If you need help in returning the items, feel free to drop us an email ([email protected])and we will reply you ASAP.

We value your business and we promise you that we will settle this matter at the best way we can.
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

New Jersey
1 review
0 helpful votes
Follow Omaira W.
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Pleasantly surprised at how good they are.
They are a gift and will complement my daughter's closet. Convenient shipping costs and well bulky when opening the plastic wrap.

Date of experience: April 26, 2020
Germany
1 review
0 helpful votes
Follow Erika R.
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I love the fact that they send catalogs to my email and that I can check them whenever I want. Every time I had a chance to shop, I was treated with the utmost courtesy and cooperation.
Keep the service as it is. I have never had any problems.

Date of experience: April 26, 2020
France
1 review
0 helpful votes
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I am a lover of this online store, its range of products is exceptional and of unsurpassed quality. Products are as you see them online. The ease of purchase and return facilitates the purchase. If you have not tried it, you will not be disappointed.

Date of experience: April 26, 2020
Canada
1 review
0 helpful votes
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Very good!
April 27, 2020

Buying online can be risky when it comes to size. I have found every purchase true to size, therefore I don't expect it to fit every time I make a purchase, because it always has.

Date of experience: April 26, 2020
Australia
1 review
0 helpful votes
Follow Magaly R.
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I have bought several different garments over time, 99% of the time I have been delighted with the quality, size and style of the item. Very happy to recommend this boutique to others.

Date of experience: April 26, 2020
Canada
1 review
0 helpful votes
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True to size
April 27, 2020

This boutique practices what they advertise. Her clothes are well made and true to size. They are fashionable with the latest trends. I love how I can buy with a click and in a few days I am wearing the garment.

Date of experience: April 25, 2020
Australia
1 review
0 helpful votes
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Comfort and style
April 27, 2020

I love these cargo pants that I bought here, this is the second pair I have bought and I live with them on, they are comfortable, long-lasting and look good. I recommend these pants if you are looking for comfort and style.

Date of experience: April 25, 2020