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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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Massachusetts
2 reviews
2 helpful votes
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Consumer beware
June 13, 2020

I placed an order early April and still haven't received it. Given today's times I fully expected a delay, what I didn't expect is lack of communication and vague responses from this company; I reached out 6 times and each time I get the same exact email. I've contacted my bank to request a refund, NEVER again will I purchase from this company! The rating deserves a ZERO!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 14, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on May 29, did you receive it? We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Canada
1 review
5 helpful votes
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Noracora delivers garbage clothing misrepredented in pictures and descriptions as quality clothing. For example, a knit cardigan sweater was actually a cheap printed acrylic fabric. I ordered five items for 2019 Christmas presents and not one of them were what they were portrayed as. To try return any items you must first pay to send them to China and then wait. IF they acknowledge receipt of a returned item you may get your refund... ynfortunately they never acknowledge receipt and you don't get a cent back. You are out the cost of the item and the postage to China. They even questioned whether I sent the returned items to China even though they provided the mailing label and I presented the post office receipt. DEAL WITH THIS COMPANY ONLY IF YOU LIKE TO BE RIPPED OFF.!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by message, but we didn`t hear anything back from you. Please check.

We`ll keep improving our products, delivery and service. Any problems, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

New Zealand
1 review
0 helpful votes
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I ordered a shirt here for the virtual classes this month. It fits me perfectly and is very flattering for my body. It looks so elegant and has been done with such precision that it makes it look perfect for anyone, it makes me feel like a princess!

Date of experience: May 13, 2020
NL
1 review
0 helpful votes
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The most amazing dresses, shoes and accessories I've found on the internet. The service is exceptional, the sets are perfect and the material is top quality. I definitely recommend the clothes in this boutique for all occasions.

Date of experience: May 13, 2020
Ireland
1 review
0 helpful votes
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I have bought some dresses and pieces here and each one has been of amazing and amazing quality! I have received many compliments on the dresses, they are definitely true to size! This is by far my favorite online boutique, I will continue shopping here!

Date of experience: May 13, 2020
Germany
1 review
0 helpful votes
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I bought some beautiful dresses here this year, each time it has been so successful in terms of payment, delivery, size and customer service! This is considered my use of formal and elegant clothing for all my weddings, parties and formal occasions. I would definitely recommend her clothes to all my friends and family, the quality and style are beyond excellent!

Date of experience: May 13, 2020
Australia
1 review
0 helpful votes
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Is amazing
May 15, 2020

I have previously purchased from this online clothing website, it is amazing, the dresses come exactly as the photo, the material is excellent unlike other websites I have tried where the material is very bad, the shipping is also good, I It takes 10-14 days to receive my item, definitely recommended.

Date of experience: May 13, 2020
Canada
1 review
0 helpful votes
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We loved
May 15, 2020

The sweater I bought here came so fast that I didn't expect it. Shipping was cheap, quality was phenomenal, smooth and thick with high quality texture and shine. Red was a beautiful deeper red that I preferred and it fit so perfectly just like the pictures (I feel it was actually even better) the lace was of high quality. My sister bought another one in shiny gold color and the same, we loved it as well as the images.

Date of experience: May 13, 2020
Greece
1 review
7 helpful votes
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Very glamorous
May 15, 2020

I bought a dress earlier this year. I searched a long time before finding this brand on the internet and its designs caught my attention. Shipping was fast and the dress was well packed. The dress fit me perfectly and I found it amazing. The fabric was top quality and there were no shipping imperfections, which was nice to see. I would recommend this brand to anyone who wants a party dress or similar dress for any special occasion. They look and make you feel very glamorous.

Date of experience: May 13, 2020
Nevada
1 review
1 helpful vote
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ORDER?
June 12, 2020

Beautiful website excellent photos of some great products. But don't buy the hype, it's all bull$#*!. Things that look and say they are made of cotton are not there polyester the only cotton must be the thread. Arrived on time, ha! 3 months later! I guess that's the best China can do. My complete order NEVER arrived and no refund was ever issued. If you want to return something they make you ship it back to china (you pay shipping and customs) with the understanding that it may not get there and if it doesn't it's on you no product no return, exchange and no refund! If you want Dollar clothes this is the place. If you have money to through away this is your site. Better yet just try Wish.com returns and credits are a snap.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Portugal
1 review
0 helpful votes
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Simple and elegant
May 15, 2020

I bought the pants here and it was absolutely beautiful when I tried it on. The color was simple and elegant, it fit me well when wearing it. I would recommend this website to anyone as they have an amazing collection and several options to choose from. They are reliable and have what you want.

Date of experience: May 13, 2020
Ukraine
1 review
0 helpful votes
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I was able to buy here the party dress of my dreams that I have been seeing for years! The red dress untied. It is so impressive and true to size! I really want to buy another dress for my 29th birthday

Date of experience: May 13, 2020
Arizona
1 review
1 helpful vote
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TOTAL SCAM!
June 12, 2020

From a Dec 19 corder my items came in APRIL! ALL of it was TRASH! The fabric is like something you'd dry your car with - synthetic sponge-like, I never saw before. The prints look to be photographed onto the fabric. Seriously never imagined an item could lie this bad. A shoulder bag was literally made of felt like you'[d get at a craft store and the "Southwest" print was photographed on it. Unimaginably poor quality with a chemical smell. You must pay for return postage TO CHINA including customs and with a shipping history of 5 mo - I didn't trust that! They offered a 15% refund that I accepted AND NEVER GOT! Not worth even a try like I was willing! RUN!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

West Virginia
1 review
1 helpful vote
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I thought at first it was a fraudulent site when the order took more than a month to come to the house, and it was not complete order. I have still not seen the rest of my order and I have written to the company again and again about refunding my card for the rest of the order that was OUT OF STOCK. Most company's would have already done this automatically if they ran out items to sell with out asking time and time again. As for the order I did receive it was very poor quality and I will never order from this company again. Please save time and headache and by-pass this company.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

New York
1 review
1 helpful vote
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Not good
June 12, 2020

Low quality, impossible returns. Noracoras response 10% off, 15%off, 20%offf we are in china, for you to send back merchandise costs you more money. Stay away from noracora!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

California
2 reviews
4 helpful votes
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NEVER AGAIN!
June 12, 2020

You will age in place waiting for your order and get very little response to your inquiry about when is it coming?!?!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on June 22 and 29, did you receive it? We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Texas
1 review
132 helpful votes
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Garbage
June 12, 2020

Clothes arrived not like pictured. It was freaking ugly and cheap. VERY CHEAP materials, not true to size. Not made with US sizes as this stuff comes from China. Took almost 3 months to receive order. Tried to return and all I get is a form telling me to email them with the problems. I send email and I get the form... AGAIN. Repeat the same... AGAIN. Another way to get ripped off by overseas scam artists.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2020
Jules R. — Noracora Rep
over a year old

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at [email protected]. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Finland
1 review
0 helpful votes
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When placing my order, I was told that I would receive my shipment within the next month as it was a pre-order, however within 2 weeks I had already received my order! The dress itself is absolutely perfect, customer service was helpful throughout the process, I can't wait to show off my dress!

Date of experience: May 12, 2020
Denmark
1 review
0 helpful votes
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Fit me perfectly
May 14, 2020

When I was looking for an outfit for my office virtual meetings, this boutique had the perfect fitted sweater that I was looking for! They delivered it to me at a very opportune moment and it fit me perfectly so I didn't have to adapt it at all.

Date of experience: May 12, 2020
Austria
1 review
0 helpful votes
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Which is a bonus
May 14, 2020

I recently bought a red dress here and I was impressed by the quality! It is so beautiful and I can't wait to use it! I definitely recommend it! Shipping was super fast too, which is a bonus.

Date of experience: May 12, 2020