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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Still out my $200 plus another $75 for shipping back to China. The said they would give me back 1/2 my refund. IF I change my bad review. This is from 9/2020. My return is still stuck in customs. Now it's 4/2021. Still no refund even though I followed the very detailed return instructions to the letter. Very low quality clothes. DO NOT BUY!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 5, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. For now we can only process refund after your returned items are received. Hope for your understanding.

We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply. You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a nice day!

Wisconsin
1 review
0 helpful votes
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Poor order tracking
May 5, 2021
Updated review

Item was easy to order. I never received confirmation from NoraCora I only knew I had placed an order because site jabber email came moments later asking me to confirm receipt of order. Moments. Confirm receipt... I got a tracking # weeks later but no carrier information so tracking # was worthless. Two attempts to request carrier information promised response in 48 hours went unanswered.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 5, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us at [email protected] or chat with us to complete your return process. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a good day!


Item was easy to find
March 8, 2021
Previous review

Item was easy to find. Simple check out

Date of experience: March 8, 2021
California
1 review
0 helpful votes
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Wrong sized item
April 4, 2021
Updated review

One T-shirt was the wrong size. I was sent a SMALL instead of an XXLG. No to worry. I will keep it and give it to my daughter which it should fit perfectly. Overall, I'm very pleased with my order and plan to do some more shopping.

Date of experience: April 4, 2021

Easy enough
March 2, 2021
Previous review

Easy enough

Date of experience: March 2, 2021
Illinois
1 review
0 helpful votes
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The best choice for modern style dresses. Fast shipping with efficient service. At the right price, I will order a long dress with them again, I hope it is just as good.

Date of experience: April 4, 2021
GB
1 review
0 helpful votes
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In this internet clothing store I found excellent products and excellent customer service, as I had never seen before in another online store. I love being a customer here.

Date of experience: April 4, 2021
Georgia
1 review
0 helpful votes
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Will buy again from Noracora
April 3, 2021
Updated review

OK but editing order in order to delete items was difficult! The items were reasonably priced and good quality merchandise!

Date of experience: April 3, 2021

Will buy again from Noracora
April 3, 2021
Previous review

OK but editing order in order to delete items was difficult! The items were reasonably priced and good quality merchandise!

Date of experience: April 3, 2021

OK but editing order in order to delete items was difficult!
April 13, 2021
Previous review

OK but editing order in order to delete items was difficult!

Date of experience: March 14, 2021
South Carolina
2 reviews
0 helpful votes
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LIGHTWEIGHT STRIPED SWEATER - GREAT BUY!
April 3, 2021
Updated review

Happy with the sweater! Versatile! Goes with many other colors! Bought a larger size to accommodate addnl sweater or blouse. Worked perfectly!

Date of experience: April 3, 2021

Went smoothly
March 13, 2021
Previous review

Went smoothly

Date of experience: March 13, 2021
Arizona
2 reviews
0 helpful votes
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The auto fill is disturbing but everything else is ok

Date of experience: April 3, 2021

The auto fill is disturbing but everything else is...
March 7, 2021
Previous review

The auto fill is disturbing but everything else is ok

Date of experience: March 7, 2021
GB
1 review
0 helpful votes
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Online service and unimaginable dress in an industry where you have to accept what they give you, I trust this online boutique, I would buy again

Date of experience: April 3, 2021
Florida
1 review
0 helpful votes
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Abstract sweater
May 3, 2021
Updated review

Very. Misrepresented, I would not wear it anywhere.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a nice day!


Great selection hopefully items will be great as well
March 7, 2021
Previous review

Great selection hopefully items will be great as well

Date of experience: March 7, 2021
New York
1 review
0 helpful votes
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The shirt I ordered online is very nice and fashionable, as described on the website, its quality worked, it is very good, I will recommend it to everyone.

Date of experience: April 3, 2021
Maryland
1 review
0 helpful votes
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Dress
April 2, 2021
Updated review

I bought a dress for the summer. Material is great dress is pretty with wonderful colors. I'm happy with my purchase. Wish it didn't take so long to get but I know right now mail is really slow

Date of experience: April 2, 2021

It was fun and fast
March 13, 2021
Previous review

It was fun and fast

Date of experience: March 13, 2021
GB
1 review
0 helpful votes
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My order for 4 blouses has arrived. The size was true to shape. And the quality was excellent. I will not buy clothes anywhere else on the internet

Date of experience: April 2, 2021
Illinois
1 review
0 helpful votes
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The online boutique has a beautiful page, it is incredibly easy to find discounts and promotions on any style of clothing! I have already received many compliments on my new dress purchased here. Thanks, I'll be back.

Date of experience: April 2, 2021
Ohio
1 review
0 helpful votes
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March 9 order
April 2, 2021
Updated review

I followed the size chart and some of the shirts were too small. Also, it seems to take a very long time for the orders to process, ship, and arrive. Otherwise, I love the choices.

Date of experience: April 2, 2021

I followed the size chart and some of the shirts were...
February 6, 2021
Previous review

I followed the size chart and some of the shirts were too small. Also, it seems to take a very long time for the orders to process, ship, and arrive. Otherwise, I love the choices.

Date of experience: February 6, 2021
Connecticut
3 reviews
1 helpful vote
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Clothing NOT the quality expected
May 2, 2021
Updated review

Ended up paying an unknown $23.99 processing fee! Free shipping?! Quality of shirts were poor, ironed on applique not even, threads missing! Sorry, will never buy here again! Clothing very small in size! If you place an order you should order up at least one size! I like my sweatshirts loose, so I regularly order a large in shirts, so ordered an xxl, still tight! Not a happy shopper!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

After my query, you`ve enjoyed free shipping. We didn`t charge you shipping fee.

However, we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us at [email protected] or chat with us to complete your return process. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a good day!


Was good, but my phone kept going back to other items...
March 18, 2021
Previous review

Was good, but my phone kept going back to other items not ordered, when trying to keep shopping, so I just went to the check out. I will look again another time.

Date of experience: March 17, 2021
South Carolina
1 review
0 helpful votes
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Donita Pinckney
May 2, 2021
Updated review

IWhen I text about a problem I never get a response I need to return something. I need a return address. I received 3 of the same item. Please respond

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. Your order was fully refunded. And the refund has been already returned to you. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a nice day!


When I text about a problem I never get a response
March 28, 2021
Previous review

When I text about a problem I never get a response

Date of experience: February 26, 2021
Canada
1 review
0 helpful votes
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Shopless
May 2, 2021
Updated review

I am happy to find my sizes. I usually shopped Penningtons but they don't have a big selection anymore
OK I found my sizes which is 5x and no trouble fitting into Canadian made 5x. With enough room. But not Noracora. They are more like a 3x. So I will not shop there again.

Date of experience: April 2, 2021

I am happy to find my sizes
March 13, 2021
Previous review

I am happy to find my sizes. I usually shopped Penningtons but they don't have a big selection anymore

Date of experience: March 13, 2021
New York
1 review
0 helpful votes
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My size is XL, I don't recall being asked for...
May 2, 2021
Updated review

My size is XL, I don't recall being asked for my size. Please apply that information to my order!
Thank you,
Dallas Grove

I requested a change to size XL right after the order was placed on March 11, I believe. Paid with Pay Pal

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a nice day!


My size is XL, I don't recall being asked for...
March 11, 2021
Previous review

My size is XL, I don't recall being asked for my size. Please apply that information to my order!
Thank you,
Dallas Grove

Date of experience: March 11, 2021
Ohio
1 review
0 helpful votes
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Enjoyed looking at your "art" and wish I was younger and able to wear some more of it. Thanks.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Usually after the customer places an order, the order confirmation email will be sent directly to your mailbox, if you don’t find it, you can try to find it in spam.
I found that your order was successfully delivered on April 5. Hope you`ve received your order.

We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a good day!


Enjoyed looking at your "art" and wish I was younger...
March 13, 2021
Previous review

Enjoyed looking at your "art" and wish I was younger and able to wear some more of it. Thanks.

Date of experience: March 13, 2021