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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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Maine
1 review
0 helpful votes
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Feedback
July 9, 2021
Updated review

I WAS very excited for this order. It's my first. Quality of items are great.

Date of experience: June 9, 2021

Övery excited for this order
May 4, 2021
Previous review

Övery excited for this order. It's my first.

Date of experience: May 4, 2021
GB
1 review
0 helpful votes
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Price was better than in a physical store and of great quality. Really hard to find a dress with a nice design and good support!

Date of experience: June 9, 2021
Florida
1 review
0 helpful votes
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Not what I ordered
July 9, 2021

I don't know why these reviews are as good as they are, but the items I received are nothing like the items I ordered! They are dresses that are made of rubber and rayon. They are not cute and they are certainly not like the pictures I ordered from. I am writing this in hopes that no one else orders clothing from this place. I guess I should have gone with my gut feeling about this company. I will never order anything online again! If I can't see it and feel it it will be a no-go! I spent way too much money on this junk. That is exactly what I would call it, junk! I spent over a hundred dollars on this stuff. I'm sure I can't return it. It can from China so the return shipping will probably cost more than all three dresses! DO NOT ORDER FROM HERE! Wow, this site will not let me upload pictures! That is strange don't you think? They don't want to add to credibility. I am sure this review will never make the cut. I have pretty much wasted my time I'm sure.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 9, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?

Usually after the customer places an order, the order confirmation email will be sent directly to your mailbox, if you don't find it, you can try to find it in spam list.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help. You can also chat with us online.

Stay safe and have a good day!

Louisiana
1 review
0 helpful votes
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Customer Starr
July 9, 2021
Updated review

Good but really can't comment truthfully till I see the products and their quality. Read products. Not as good quality as I was expecting. Can't comment further till I washed the items several times to see how they hold up

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 9, 2021

Good but really can't comment truthfully till I see...
May 9, 2021
Previous review

Good but really can't comment truthfully till I see the products and their quality

Date of experience: May 8, 2021
Georgia
1 review
0 helpful votes
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Scam
July 9, 2021

I'm starting to think this site is a scam! Still haven't received my shoes and have not gotten any package updates since 6/1. Today is 6/9. Can't get a live representative on with phone with neither noracora or the usps! I've been waiting on this package since 5/12. And I paid for shipping!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 9, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

If you have been unable to check the status of your parcel, you can contact us and we will help you check. We found that your order was successfully delivered on June 14, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Massachusetts
1 review
0 helpful votes
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Disappointing
July 9, 2021
Updated review

Took a month for delivery of only half the order and substituted items that I ordered with other items that I didn't order. Items were not as pictured/described on website. Customer service was responsive with issues.

Date of experience: June 9, 2021

Disappointing
July 3, 2021
Previous review

Took a month for delivery of only half the order and substituted items that I ordered with other items that I didn't order. Items were not as pictured/described on website.

Date of experience: June 3, 2021
New Mexico
2 reviews
1 helpful vote
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Great customer service
July 9, 2021
Updated review

Took weeks to get the order. When it arrived, clothing products were decent but not great quality.

However, when I contacted them they quickly responded. Their customer service is great.

Date of experience: June 8, 2021

Interesting products
May 9, 2021
Previous review

Interesting products. Easy to navigate site. Decent prices.

Date of experience: May 9, 2021
California
2 reviews
0 helpful votes
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So far, Only one of these dresses looks like it did in the photos. One item was sent in the wrong size. Returns our a nightmare. I would not recommend your products. Customer Service is number one in my purchases.
One

Date of experience: June 8, 2021

Very easy and love the photos. Im hoping the clothing...
May 10, 2021
Previous review

Very easy and love the photos. Im hoping the clothing is made well and the fabrics our lovely.

Date of experience: May 9, 2021
Florida
1 review
0 helpful votes
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I am extremely disappointed in the clothing I received. They are all very beautiful but large enough for someone half my size.

Date of experience: June 8, 2021

Noracora has lovely clothing
May 4, 2021
Previous review

Noracora has lovely clothing.

Date of experience: May 3, 2021
Oregon
2 reviews
0 helpful votes
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Too Small
June 8, 2021
Updated review

Both the clothing items were a lot smaller than other items bought from other company's at the same size

Date of experience: June 8, 2021

Quick and easy
May 9, 2021
Previous review

Quick and easy

Date of experience: May 9, 2021
California
1 review
0 helpful votes
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A Disappointment
July 8, 2021

The clothing, which took over two weeks to arrive, was thin and the sizes were odd. A medium in one shirt was too small in another shirt. I tried to return 3 of 5 items. They took longer than 48 hours to respond to my "request" to return, it was more like 4 days later, took 2 emails, and the return options were to get back 50% of what I spent, OR full store credit. I thought about it for a bit, and because the clothes were so thin and shoddy, decided on the 50% cashback, but because I took longer than a work DAY to respond, they closed the return window. They responded on the weekend and I opened the email on Tuesday. It had been canceled on Monday. Their business practice is as shabby as their clothes.

Update: Noracora responded to this review and gave me the same options for returns. They also noted that I had 7 days to respond to the offer. I will not be using their options and they stated that the only way I had access to these return options was if I removed this post. Not happening. It was hard to find their messages regarding the return issue as they send 3 to five emails EVERY DAY. I unsubscribed now, because I am done with ever ordering from them again. This is a company on China and and returns have to be paid for by the buyer. If you take their offer of 50% back cash, or full credit to use on more of their clothes, and you keep the clothes you want to return. This could work for many people, but be sure you respond in a day, not 7 as they started, or they will rescind their offer.

Date of experience: June 8, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email before but you didn't reply us. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Canada
1 review
0 helpful votes
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I love the clothes
June 8, 2021
Updated review

Good quality clothes at a excellent price. Will definitely purchase again.

Date of experience: June 8, 2021

So far so good, lots to choose from
May 3, 2021
Previous review

So far so good, lots to choose from.

Date of experience: May 3, 2021
Delaware
1 review
0 helpful votes
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Unimpressed
July 8, 2021
Updated review

The ordering process was easy. Shipping took over a month.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2021
Jules R. — Noracora Rep
over a year old

We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We will always think of ways to make online shopping at NORACORA easier. Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

Any problems, you can email [email protected] for further help. You can also chat with us online.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!


The ordering process was easy
May 9, 2021
Previous review

The ordering process was easy. Hopefully the shipping process will go nice and smooth as well

Date of experience: May 8, 2021
GB
1 review
0 helpful votes
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It was a very easy to use website, they had excellent customer service, and it was very easy to return items for a refund.

Date of experience: June 8, 2021
Canada
1 review
0 helpful votes
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Lovely choices, great prices.
June 8, 2021
Updated review

So many lovely choices. Great pieces to add to my summer wardrobe!

Date of experience: June 8, 2021

So many lovely choices
April 12, 2021
Previous review

So many lovely choices. Great pieces to add to my summer wardrobe!

Date of experience: April 12, 2021
Maryland
1 review
0 helpful votes
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Canvas Flat Heel Sneaker Review
July 8, 2021
Updated review

The sneakers do not look anything like the sneakers pictured. The sneakers I received are of very poor quality.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!


Easy check out
April 29, 2021
Previous review

Easy check out

Date of experience: April 29, 2021
Michigan
1 review
0 helpful votes
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Noracora is a company trying to take advantage of the people. The order took over 3 1/2 weeks to arrive. Then everything was too small. The clothes did not fit and the shoes did not fit. I wear a Medium in the US and ordered a Medium. Everything came in an extra small. More importantly the quality was extremely poor. I could see through all of the materials, dresses, shirts, etc. and the 3 pairs of shoes were paper thin. Like walking right on the cement. We thought we would try it and if it didn't work we would return. WRONG! There policy says 30 days after receiving. When we received our order the paperwork said 15 days after receiving. The rules changed. Don't waste your time or money. We are banning this company for life and telling everyone.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?

We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help. You can also chat with us online.

Stay safe and have a good day!

New York
1 review
0 helpful votes
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Beautiful styles
June 8, 2021
Updated review

I ordered five things over a month ago and never received any of it. I've sent several emails and not one return email... please ship my stuff

Date of experience: June 8, 2021

I ordered five things over a month ago and never received...
July 5, 2021
Previous review

I ordered five things over a month ago and never received any of it. I've sent several emails and not one return email... please ship my stuff

Date of experience: June 4, 2021
New Jersey
1 review
0 helpful votes
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Jus what I needed
June 8, 2021
Updated review

Love your clothes and the prices cannot be beat! Very easy to find something unique.

Date of experience: June 7, 2021

Love your clothes
May 9, 2021
Previous review

Love your clothes

Date of experience: May 8, 2021
Florida
1 review
0 helpful votes
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Slow deliveries is the reason I am not returning this shirt

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2021

Checkout confusing and the high shipping rate caused...
June 6, 2021
Previous review

Checkout confusing and the high shipping rate caused me to remove an item.

Date of experience: May 6, 2021