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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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Ohio
1 review
0 helpful votes
Follow Donna B.
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Love the designs but I'm just always weary of what I will see when the clothes get here. All of these online places look the same. Perfect sentence here! Shipping wasn't fast but quicker than I expected. Many of your clothes are smaller than US sizes.

Date of experience: July 28, 2021

Love the designs but I'm just always weary of what...
June 28, 2021
Previous review

Love the designs but I'm just always weary of what I will see when the clothes get here. All of these online places look the same.

Date of experience: June 28, 2021
New York
2 reviews
0 helpful votes
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Return policy is a scam
August 27, 2021
Updated review

The return process is a scam. When you ask for a return authorization, they tell you that it will cost you a lot of money to ship it back to China, and they offer you 15% of the value of what you want to return. If you reject this offer, they then offer you 25%! I stopped there. I wonder what would have happened if I had rejected that offer as well. The quality of the clothing is poor.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2021
Miss W. Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


You website is difficult to maneuver
July 28, 2021
Previous review

You website is difficult to maneuver. I gave up several times then back to it the next day. I hope the products are worth it

Date of experience: June 28, 2021
New York
1 review
0 helpful votes
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... and the pants were wide leg and arrived several weeks (about 6-8) after I ordered the pants. The short that is marked large is really a small to medium

Date of experience: July 28, 2021

...
June 21, 2021
Previous review

... easy transaction

Date of experience: June 21, 2021
France
1 review
0 helpful votes
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Satisfaite
July 28, 2021
Updated review

Joli choix de vêtements, prix livraison un peu élevé.

Date of experience: July 28, 2021

Joli choix de vêtements, prix livraison un peu élevé
June 28, 2021
Previous review

Joli choix de vêtements, prix livraison un peu élevé.

Date of experience: June 28, 2021
Pennsylvania
2 reviews
0 helpful votes
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Disappointed
August 27, 2021
Updated review

Still waiting on one more item. Clothing sizes are not accurate. Took too long to get a response from customer service. They also want you to return items directly to China. I gave away two items rather than go through shipping internationally. Won't order from them again.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


First time ordering
June 27, 2021
Previous review

First time ordering. Hope i am happy with everything.

Date of experience: June 27, 2021
Wisconsin
1 review
0 helpful votes
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Suet19
July 28, 2021
Updated review

Horrible experience, it took a month for the product to arrive, and the quality was poor, the material was thin and lifeless. The return policy was misleading, not indicating it needed to be returned to China. I would not recommend ordering from this site.

Date of experience: July 28, 2021

Great Experience
June 28, 2021
Previous review

Great Experience

Date of experience: June 28, 2021
Canada
1 review
0 helpful votes
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The items that I choose were not suitable for me
August 27, 2021
Updated review

The items that I choose were not suitable for me, I found that returning items is costly (the customer has to pay); however I was able to come to a agreement with Noracora.

Date of experience: July 28, 2021
Miss W. Noracora Rep
over a year old

HBPT00687249

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

Per checking, we have replied you every time you emailed us. Would you please check the spam emails?

From: [email protected] Sent: 2021-07-08 09:07:41
To: madeleine.des****[email protected]

We've also sent you another one.

If you have questions about your order, please contact us by email at service@noracora. Com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


It was very friendly user, now I just have to wait...
June 16, 2021
Previous review

It was very friendly user, now I just have to wait and see the quality of my purchases.

Date of experience: June 16, 2021
New York
1 review
0 helpful votes
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You had a wide selection and all the sizes available to choose from. I can't wait for my order to arrive.

Date of experience: July 28, 2021

You had a wide selection and all the sizes available...
June 27, 2021
Previous review

You had a wide selection and all the sizes available to choose from. I can't wait for my order to arrive.

Date of experience: June 27, 2021
Florida
1 review
0 helpful votes
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I ordered a pair of Sandler that I cannot wear, they hurt. I went thrunthe process to return them and was informed it will cost me money to return them…actually an unknown amount of money, so why not keep them and will refund me 15%.

I cannot wear the shoes. So basically I pay for a product they will not stand behind.

DO NOT BUY FROM THIS COMPANY. IT IS A CHINA SCAM,

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2021
Miss W. Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
1 review
0 helpful votes
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Liked the photos
August 27, 2021
Updated review

Loved some of the clothes the clothes.
This mall is really a medium and they do not have an extra small.

Date of experience: July 27, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

We are also very sorry about this, we will try to provide more small size products for selection as soon as possible.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Love the clothes
June 27, 2021
Previous review

Love the clothes

Date of experience: June 27, 2021
Utah
3 reviews
0 helpful votes
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Surprising
July 28, 2021
Updated review

I followed up on my purchase and for the first time I had no problem, I even returned something that by mistake I placed 2 times and I wrote to them and they took it out immediately.

Date of experience: July 27, 2021

I hope I have no problems so far it is going well
June 27, 2021
Previous review

I hope I have no problems so far it is going well

Date of experience: June 26, 2021
Georgia
2 reviews
0 helpful votes
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My purchase
July 27, 2021
Updated review

Couldn't get my AMEX gift cards through your system. I tried several all with plenty of money for this purchase.

Date of experience: July 27, 2021

Couldn't get my AMEX gift cards through your system
July 27, 2021
Previous review

Couldn't get my AMEX gift cards through your system. I tried several all with plenty of money for this purchase.

Date of experience: June 27, 2021
Washington
1 review
0 helpful votes
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Fine
July 27, 2021
Updated review

It was very easy. But sorry I didn't like the material used. Thought it would be like a t-shirt material and wasn't. Very disappointed. Plus not enough time to try on and return.

Date of experience: July 27, 2021

It was very easy
June 27, 2021
Previous review

It was very easy.

Date of experience: June 27, 2021
Illinois
1 review
0 helpful votes
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Terrible fabric
August 26, 2021
Updated review

The dress pictured was not the dress I received. I would like to send it back for a refund.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

After inspection, we have responded to your return application email 15 days ago and 20 days ago respectively. Have you not received our email? We recommend that you check your spam mailbox:.

----------------------------------
From: [email protected] Sent: 2021-07-09 13:58:57 (duration: 20.12 days)
To: [email protected] sent successfully

……

From: [email protected] Sent: 2021-07-13 21:50:00 (duration: 15.79 days)
To: [email protected] sent successfully
----------------------------------------

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I have to receive the clothing to see if I can give...
July 27, 2021
Previous review

I have to receive the clothing to see if I can give 5 stars.

Date of experience: June 26, 2021
Missouri
1 review
0 helpful votes
Follow Patricia K.
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I can't get my refund back yet and I was told I could. I'm very disappointed

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

However, after inspection, we have not received any return request from you before.
Therefore, we did not arrange a refund for you.

If you don't like the product in your order, you can submit a return request online here: https://noracora.com/contact-us

How to Make Your Return:

Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Very easy to buy
June 26, 2021
Previous review

Very easy to buy.

Date of experience: June 26, 2021
Colorado
1 review
0 helpful votes
Follow Renee S.
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I purchased more than a dozen items from this site, when the clothes arrived, each single piece looked completely different from the pictures on their site, the cut is different, the texture is sooooo cheap!
Worst of all, I ordered medium size, they all look like XL, I can't wear any of them, had to donate all of them as I dont know what will be the trouble to send them back to a different country and how much I will spend more on shipping! Dishonest business, very bad.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

North Carolina
1 review
0 helpful votes
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Great clothes
July 27, 2021
Updated review

Ordering and selection is great. The prices great.

Now let's see when they arrive. I have high hopes.

Date of experience: July 27, 2021

Ordering and selection is great
June 27, 2021
Previous review

Ordering and selection is great. The prices great.

Now let's see when they arrive. I have high hopes.

Date of experience: June 27, 2021
Michigan
1 review
0 helpful votes
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Very satisfied
July 27, 2021
Updated review

Very easy and convenient. Easy to choose the items needed.

Date of experience: July 27, 2021

Very easy and convenient
June 27, 2021
Previous review

Very easy and convenient

Date of experience: June 27, 2021
Arizona
1 review
0 helpful votes
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Disappointment
July 27, 2021
Updated review

Both dresses were unsatisfactory the material too thin and poor quality. Cancel subscription.

Date of experience: July 27, 2021

Shopping experience so gar has been good
June 27, 2021
Previous review

Shopping experience so gar has been good.

Date of experience: June 26, 2021
Arizona
1 review
0 helpful votes
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My first purchase
July 27, 2021
Updated review

I ordered the small in all the selections. I can only wear one, and its still a bit roomy on me. I've decided to give the other garments as gifts, since it wasn't convenient to return them. I've decided not to order a second time. Sorry.

Date of experience: July 27, 2021

Quick and easy
June 25, 2021
Previous review

Quick and easy

Date of experience: June 25, 2021