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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Indiana
1 review
0 helpful votes
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Jumpy
August 28, 2021

Transition between pages jumpy I saw nowhere to apply any discount code that was offered

Date of experience: August 28, 2021
New York
4 reviews
0 helpful votes
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A little disappointed.,. But still nice!
August 28, 2021
Updated review

Site hard to navigate. Kept bouncing all over the place! Merchandise was a bit cheaply made and not very accurate as pictured. Overall... okay, but not worth the wait!

Date of experience: August 28, 2021

Very difficult to navigate site
August 28, 2021
Previous review

Very difficult to navigate site. Kept returning to different places. I ordered 5 items and tried the 30% off when ordering and it said coupon was invalid. Hope stuff is nice because ordering was not pleasant!

Date of experience: July 29, 2021
Michigan
1 review
0 helpful votes
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Quality Delivered
August 28, 2021
Updated review

I like the fashion presented. I thought the items were delivered in a timely fashion and I'm such a way that it would protect them. It made me feel like the things I purchased were worth something to the seller. The material of my dresses look and feel luxurious. I definitely made a good choosing Noracora.

Date of experience: August 28, 2021

I like the fashion presented
July 27, 2021
Previous review

I like the fashion presented

Date of experience: July 26, 2021
California
1 review
0 helpful votes
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Very poor product material/style. Material is so thin you see through it. The return experience was tedious and they want $77 dollars to send back to the company.

Date of experience: August 27, 2021

Easy to use order online
July 29, 2021
Previous review

Easy to use order online.

Date of experience: July 28, 2021
Nevada
1 review
0 helpful votes
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First time shopper here
August 28, 2021

Would like more models, both for clothes and accessories. Even if it's just "dummy" or "doll " models with dimensions. It would make me feel more secure when shopping and I'd be more likely to pick the right size. Thanks
-----
First time here so I bought mostly dresses and I figured if they were too big they'd still be of use and I was right. Didn't trust the measurements alone. So I did alright with my first order.

Date of experience: August 27, 2021
Florida
1 review
0 helpful votes
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Unspeakable Joy
August 28, 2021
Updated review

Love your style! Makes me crave more!…. I enjoy the shopping experience on this site. So many beautiful choices!

Date of experience: August 27, 2021

Love your style!
June 1, 2021
Previous review

Love your style! Makes me crave more!

Date of experience: June 1, 2021
Colorado
1 review
0 helpful votes
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I will never buy from them again!
September 26, 2021
Updated review

The website looked great and the items looked fashionable and beautiful. How disappointed I was to find that 4 out of 5 garments were nothing like the description in terms of style, quality, description of material and fit. I only wanted to keep one item, which was marginal at best. The other items were just awful and I would not be happy to wear them at all. I contacted Noracora, and bear in mind they give a very short deadline to return any items and correspond with them. I quote their response. "Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package. Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth." They also go on to mention deadlines and particularly point out "***Kind reminder: Any addresses on the parcel are not approved as the return address. Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***" I guess they make that statement because my items were sent in two packages, both shipped from different addresses in California! So in conclusion, I accepted their 15% offer (having paid $89.91 for items I will never wear, I received a $13.49 refund). This is very bad business practice at best and I would certainly never use them again and definitely would not recommend them. In fact, I feel so strongly about their awful products and sneaky return policy that I would say "buyer beware!"

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I will never buy from them again!
June 18, 2021
Previous review

The website looked great and the items looked fashionable and beautiful. How disappointed I was to find that 4 out of 5 garments were nothing like the description in terms of style, quality, description of material and fit. I only wanted to keep one item, which was marginal at best. The other items were just awful and I would not be happy to wear them at all. I contacted Noracora, and bear in mind they give a very short deadline to return any items and correspond with them. I quote their response. "Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package. Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth." They also go on to mention deadlines and particularly point out "***Kind reminder: Any addresses on the parcel are not approved as the return address. Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***" I guess they make that statement because my items were sent in two packages, both shipped from different addresses in California! So in conclusion, I accepted their 15% offer (having paid $89.91 for items I will never wear, I received a $13.49 refund). This is very bad business practice at best and I would certainly never use them again and definitely would not recommend them. In fact, I feel so strongly about their awful products and sneaky return policy that I would say "buyer beware!"

Date of experience: June 17, 2021
Florida
2 reviews
0 helpful votes
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Buyer Beware!
August 27, 2021

I placed 3 orders with this company totaling just under $700.00 and not one of the clothing items I purchased fit me. Most of your clothing is either excessively large or extremely small and does not correspond to your printed sizing charts on your website. All this clothing is of very poor-quality fabrics and manufacturing; even buttonholes were not opened during the manufacturing process. Colors are misrepresented. Nothing I received looked like it did on the website. After numerous emails to return this product, they offered me a 15% cash refund instead of returning the merchandise. When I did not accept their 15% cash refund, they offered me a 40% cash refund and told me I did not have to return the merchandise. Who does that? After numerous emails, I finally got a return authorization but had to return the merchandise to a small town in the depths of China, not where the product was shipped to me from, Jamaica, N. Y. To make matters worse, their policy specifies they will not accept returns at their domestic address on their original shipping label. They do not want their junk back. It cost me $104.00 to return $353. 97. 00 or 11 lbs. of clothing from two orders and another $80.00 to return my last order of $335.49. It would appear this company is running a clothing scam to get one's credit card # and swindle them out of their hard-earned money, who wants to return this merchandise to China? The clothing is incredibly cheap, and the sizing is truly laughable. And they want to negotiate with you to keep the stuff when it doesn't fit, crazy Chinese company! My credit card was billed the day I placed the order, 3 weeks before I received any product, much of it was backordered and dribbled in making the paperwork a complete nightmare. Now I must do all the paperwork to prove my case with the credit card companies. BUYER BEWARE. It's not worth it!

Date of experience: August 27, 2021
Oregon
2 reviews
0 helpful votes
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Quality is not there/here
September 26, 2021

Order took a long time to receive. Not good quality clothing. Return process is/would be good if you're willing to shell out the $$ to have the merchandise sent back to China. I took what they offered, instead, which was/is supposed to be 15% of my total purchase price. I will donate the clothing, locally, & hope that they will find a good home. Will not be making any more purchases from these folks.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2021
Miss W. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer. We recommend you to try multiple times, try to change to another card, or pay with the PayPal balance.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Illinois
2 reviews
0 helpful votes
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Size
August 27, 2021

I thought they items would be bigger when the sweater came in and I tried it on and it was normal fitting. I thought I chose from the bigger section

Date of experience: August 27, 2021
Texas
1 review
0 helpful votes
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Now, I need to return and exchange these items and need an address to return them. Could you please help me with this problem?

Date of experience: August 27, 2021

Okay beautiful clothes, love the colors and blouse...
July 13, 2021
Previous review

Okay beautiful clothes, love the colors and blouse designs

Date of experience: July 13, 2021
Texas
1 review
0 helpful votes
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This is an on-line fashion site based in China. They do not take returns and they do not give credit. THEY JUST TAKE YOUR MONEY!
If you attempt to make a return... you pay postage to China and any other customs charges China decides to claim! Then NoraCora STILL doesn't give you credit.
Therefore, I consider them a SCAM!
USE MY REFUND NOTIFICATION ORDER #HBPT*******. IT PROVES THAT I ORDERED FROM THEM!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2021
Miss W. — Noracora Rep
over a year old

Sorry for any inconvenience caused.

Upon checking, we have replied to your return request and sent you the return address. Have you returned the items? If yes, we will refund after your return parcel is well received. Please email us the return tracking#.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

New York
2 reviews
7 helpful votes
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I love this site
August 27, 2021
Updated review

Clothing is beautiful stunning looking and customer service doing perfect job!

Date of experience: August 27, 2021

Clothing is beautiful!
July 25, 2021
Previous review

Clothing is beautiful!

Date of experience: July 25, 2021
South Carolina
1 review
0 helpful votes
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The top was very pretty but
September 26, 2021
Updated review

The top was very pretty. It was far too big! I was discouraged to return it because it had to be returned to China. I took a 15% discount as the better option. Now I am having difficulty unsubscribing to all emails.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So far so good
July 28, 2021
Previous review

So far so good

Date of experience: July 28, 2021
North Carolina
1 review
1 helpful vote
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I should have ordered ALL smalls
September 26, 2021
Updated review

The website is easy to use. I like the size guide and full product details, however I took great care in looking at the sizing info per item but when it arrived the mediums were huge. All the small sizes I ordered were fine and fit my 130 lb, 5 ft frame, but I was very disappointed that the mediums were more like larges or extra larges. Luckily I know how to sew and I altered them but since they were final sales there would be no way I could return them.

Date of experience: August 27, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

The shipping notice we sent to you must have included the tracking and shipping information of the package. Isn’t that information included in it? Did you have received any our mail? Please advice.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Website is easy to use
July 28, 2021
Previous review

Website is easy to use. I like the size guide and full product details.

Date of experience: July 28, 2021
Australia
1 review
0 helpful votes
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Not happy with fabrics & sizing also wrong size shoes sent & hair clip wast not received.

Date of experience: August 26, 2021
Australia
1 review
0 helpful votes
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Disatified customer
August 27, 2021
Updated review

Excellent service and easy to follow pay instructions
Agree excellent service and pay instructions

Date of experience: August 26, 2021

Excellent service and easy to follow pay instructions
July 27, 2021
Previous review

Excellent service and easy to follow pay instructions

Date of experience: July 26, 2021
Virginia
1 review
0 helpful votes
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Cheap Disgusting. And inconvenient
September 26, 2021
Updated review

I was very. Very. Very. Disappointed with your service of clothing and shoes. I needed these outfits for a family reunion. Couldn't wear anything Not a good fit.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Thank you
July 28, 2021
Previous review

Thank you. I enjoyed my journey

Date of experience: July 27, 2021
Michigan
1 review
0 helpful votes
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Colorful shirt
August 26, 2021
Updated review

It was quick and easy to place an order.
My order arrived sooner than expected!
Just in time to show off my new shirt at a Car Show and BBQ.

Date of experience: August 26, 2021

It was quick and easy to place an order
July 27, 2021
Previous review

It was quick and easy to place an order.

Date of experience: July 27, 2021
New York
1 review
0 helpful votes
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Great place to shop for massive deals
August 26, 2021
Updated review

I was happy with most of my orders except for two items that did not meet my expectations. I will continue to make future purchases at this site. I recommend Noracora.

Date of experience: August 26, 2021

First time shopping at this site and I like everything...
July 27, 2021
Previous review

First time shopping at this site and I like everything I see. The selections are huge and the savings are superb.

Date of experience: July 27, 2021