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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Montana
1 review
0 helpful votes
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I would give zero stars if i could
August 31, 2021
Updated review

The dresses i bought from noracora were awful! Poorly made, they smelled funny, fabric was horrible to touch. Noracora did give me a 15% discount instead of sending them back, but i still do not feel that was worth it. The dresses looked beautiful in the pictures (i ordered 4 or 5), but they were deceiving. I would never purchase from them again

Date of experience: August 30, 2021

Web is very easy to navigate
July 31, 2021
Previous review

Web is very easy to navigate

Date of experience: July 31, 2021
Virginia
1 review
0 helpful votes
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Returns
August 31, 2021
Updated review

I love the diverse selections and the ease of checking out.

Date of experience: August 30, 2021

I love the diverse selections and the ease of checking...
August 1, 2021
Previous review

I love the diverse selections and the ease of checking out.

Date of experience: July 31, 2021
Florida
2 reviews
0 helpful votes
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Sizing off!
August 31, 2021

Sizes are extremely off! If you wear a large you will have to order a 1x or 2x. Also because these items come from China. It will cost you way more than your purchase to return or exchange your items

Date of experience: August 30, 2021
Canada
2 reviews
0 helpful votes
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One fit
September 29, 2021
Updated review

One shirt fit the other did not, I was disappointed

Date of experience: August 30, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

If the product don't fit, you can submit a return request online here: https://noracora.com/contact-us

How to Make Your Return:

Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So far it's good, I will be able to say for sure once...
August 30, 2021
Previous review

So far it's good, I will be able to say for sure once I receive the merchandise

Date of experience: July 30, 2021
Florida
1 review
0 helpful votes
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Things to be aware of when buying from Noracora
August 30, 2021
Updated review

The initial shopping experience is very easy. However, it can be a surprise when you see the charge come through all in Chinese and with a completely different name as the charge company. But, do not overreact. If you have a return, be certain to follow the directions and timing carefully and returns will be no problem.

Date of experience: August 30, 2021

Shopping experience was super easy and selections were...
July 30, 2021
Previous review

Shopping experience was super easy and selections were fun.

Date of experience: July 30, 2021
Minnesota
1 review
0 helpful votes
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Customer service
August 30, 2021

I would have preferred to order with a customer representative. Because the items do not have unique keys, I had a very difficult time finding the ones my daughter wanted.

Date of experience: August 30, 2021
Florida
1 review
0 helpful votes
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New customer
August 30, 2021

I lost the code for the 50% off and could not back track to find the discount.

Date of experience: August 30, 2021
Pennsylvania
2 reviews
0 helpful votes
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Disappointed
August 30, 2021

The items look great online. Full of color and great designs. They look great on a slim model. The material looks better online. The material is so thin and transparent. I can't wear these dresses out :( So I plan on donating them. I do not plan on ordering from Noracora again.

Date of experience: August 30, 2021
California
2 reviews
0 helpful votes
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Plastic
August 30, 2021

Shopping went well, but the true experience of arrival time and merchandise is where it counts… I will follow up with an over experience rating.
Once the 5 dresses arrived in one package I knew there was going to be a problem. They advertised as cotton. The tag said ‘polyester, cotton'. The dresses was pure plastic polyester, the only cotton was probably the thread. I wear a size 10 and I'm 5'10" so I bought them extra big so they could lay on me, as cotton does. The material is almost transparent, you would have to put a full slip underneath it, threads had to be cut since the tie tips was sown together. These plastic bags were so statically and hot, my cat kept trying to attack the dress every time I moved. I felt as if I was literally in a plastic bag. Once I took the dress off my temperature cooled down. The length was great. I'm stuck with 5 bags! If you advertise cotton, then use cotton.

Date of experience: August 30, 2021
Texas
2 reviews
0 helpful votes
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Love your choices. I really like the earrings and have recommended them to my friends.

Date of experience: August 30, 2021
Iowa
1 review
0 helpful votes
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I am awaiting a discontinued item process.
August 30, 2021
Updated review

Very nice items….
Now we will see how long it takes!

Date of experience: August 30, 2021

Very nice items…
July 30, 2021
Previous review

Very nice items….
Now we will see how long it takes!

Date of experience: July 30, 2021
New York
1 review
0 helpful votes
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Poor quality and ill fitting clothes
August 30, 2021
Updated review

No where on your website does it state that returns are to be shipped to China! The costs of returns is to expensive. Obviously Nora cora knows this because they offer 15% and then 25% to the customer to keep the items instead of sending them back

Date of experience: August 30, 2021

So far so good
July 29, 2021
Previous review

So far so good. The web site is a little slow when changing between color options for dresses

Date of experience: July 29, 2021
Colorado
1 review
0 helpful votes
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Shoddy
September 29, 2021

Noracora has no customer service at all it's just bought the keep on saying the same thing to you it took me three days to find out what I needed to do to get a refund well I find out they're based in China and you have to pay to send the items back which is a fortune their clothes are made for skinny people of 3 x is equal maybe a 10

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2021
Miss W. Noracora Rep
over a year old

Sorry for any inconvenience caused.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
1 review
0 helpful votes
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Fair
August 30, 2021

It was little smaller than I thought it was be. I have one shirt that's not quite as big as I had wanted.

Date of experience: August 29, 2021
Idaho
4 reviews
0 helpful votes
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Very happy with the clothes
August 30, 2021
Updated review

Super easy to check out and great selection
Easy to order and great customer service to make sure you received the order

Date of experience: August 29, 2021

Super easy to check out and great selection!
May 16, 2021
Previous review

Super easy to check out and great selection!

Date of experience: May 16, 2021
New York
2 reviews
0 helpful votes
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Pathetic service
August 30, 2021

I never received an order confirmation so had no way to track. I had my bank refund my money as I had reached out to Noracora twice via their contact form. No response. Then I received part of the order. Cheap, see through dresses. Knew I was going to return but couldn't until I got the entire order. Got the rest of the order. Not happy with those two items either. Followed the directions on the packing slip which said I would receive an email authorization to return all the items. No email has been forthcoming and it has been over the 48 hours in which they said they would respond. Even though my bank has refunded my money I feel the honest thing to do is send their poor quality items back, but I can't do that if they don't respond to me. I caution anyone reading this to avoid doing business with them. Poor quality merchandise, poor customer service.

Date of experience: August 29, 2021
Canada
2 reviews
0 helpful votes
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Wrong size
August 30, 2021
Updated review

I received a different size than the one I tried to order. The shoes are useless.

Date of experience: August 29, 2021

I don't like being nagged with extra emails
July 30, 2021
Previous review

I don't like being nagged with extra emails.

Date of experience: July 30, 2021
North Carolina
1 review
0 helpful votes
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I love the selection and price.
August 30, 2021
Updated review

I'm excited to receive my new clothing and accessories.

Date of experience: August 29, 2021

I'm excited to receive my new clothing and accessories
February 28, 2021
Previous review

I'm excited to receive my new clothing and accessories.

Date of experience: February 27, 2021
Ohio
2 reviews
0 helpful votes
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Lovely to look at, I hope they are as nice when they arrive.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Lovely to look at, I hope they are as nice when they...
July 30, 2021
Previous review

Lovely to look at, I hope they are as nice when they arrive.

Date of experience: July 30, 2021
Canada
1 review
0 helpful votes
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Cheap but not Cheerful Made in China
August 29, 2021

Everything was from China, Fabrics used were disappointing, poor fit on sweatshirt dress, long wait for delivery. My previous order was better.

Date of experience: August 29, 2021