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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Ohio
1 review
0 helpful votes
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No comment uneventful no further comments - except I will never purchase anything else from your company

Date of experience: September 4, 2021
Canada
1 review
0 helpful votes
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Happy Lady
September 4, 2021

Love the cloths fit awesome. Fast easy Will order again soon

Date of experience: September 4, 2021
New York
1 review
0 helpful votes
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Quality not that good.
September 4, 2021

I ordered two pairs of shoes, a jacket, a shirt and a necklace. The necklace is a gift, which I don't know if I will give it ir not. It's not that great, plus the picture showed it on a leather cord. I received it on a cheap chain. The jacket, shirt and one pair or shoes are wearable. The other pair of shoes will be donated. They were awful. I will nit buy from this company again. It's in China. Doesn't say this when you buy.

Date of experience: September 3, 2021
Florida
1 review
0 helpful votes
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You are patient and allow items to remain in cart until I am certain about my order. Thanks. When I placed my order (easy to do) and very quickly received my order I was most appreciative of the service. The order came in 2 stages. The first in 4 business days and the rest of the 14 piece order the following day.

Date of experience: September 3, 2021
Ohio
2 reviews
0 helpful votes
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I got duplicate items
October 4, 2021
Updated review

Your return process is a hassle and not user friendly. I got 3 white blouses exactly the same. And 2 multi abstract blouses that were the same. The abstract good were poor quality

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

After checking, we have not received any mail or information from you so far after April. This is the reason why we have not reply to you. Where did you send the information?

If you don't like the product in your order, you can submit a return request online here: https://noracora.com/contact-us

How to Make Your Return:

Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Nice selection
March 29, 2021
Previous review

Nice selection

Date of experience: March 29, 2021
Florida
1 review
0 helpful votes
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Extremely happy with NoraCora
September 4, 2021
Updated review

On the website, it is not easy to navigate and continue shopping where you left off. Once I add to the cart, you loose where you were.

Date of experience: September 3, 2021

On the website, it is not easy to navigate and continue...
August 1, 2021
Previous review

On the website, it is not easy to navigate and continue shopping where you left off. Once I add to the cart, you loose where you were.

Date of experience: July 31, 2021
Maryland
1 review
0 helpful votes
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T-shirts
September 3, 2021
Updated review

It is easy finding t shirts that fit me. I like the styles that I pick from.

Date of experience: September 3, 2021

Easy finding t shirts
August 4, 2021
Previous review

Easy finding t shirts

Date of experience: August 4, 2021
Illinois
1 review
0 helpful votes
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The sizes are all wrong. Last purchase.
October 3, 2021
Updated review

The sizes are not accurate, I ordered a larger size but the measurements are not the same as what arrives. Very nice looking, but entirely too small.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

If items do not fit, you can contact us to return within 30 days from delivery date.

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


The sizes are not accurate, I ordered a larger size...
April 16, 2021
Previous review

The sizes are not accurate, I ordered a larger size but the measurements are not the same as what arrives. Very nice looking, but entirely too small.

Date of experience: March 16, 2021
Italy
1 review
0 helpful votes
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This is my second online purchase aui and it won't be my last. They value their clients and that is very important, it shows in the answers to my questions. Thank you, you are the best.

Date of experience: September 3, 2021
Florida
2 reviews
0 helpful votes
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Choose carefully
September 3, 2021

The photos often do not show back views or the actual length. Seeing items on a model who is quite small does not mean it will fit your normal body the same way. The blouse and t shirt I ordered looked roomy and comfortable in the photo and after looking at the sizing chart I ordered a size up but they still fit too snug. The t shirt had unfinished hems that I didn't see in the photo and the blouse will have to be worn open over a tank. Not what I hoped for.

Date of experience: September 3, 2021
New Hampshire
3 reviews
0 helpful votes
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Everything was fine.
September 3, 2021
Updated review

Easy to order. I just wonder where its coming from.

Date of experience: September 3, 2021

Easy to order
August 4, 2021
Previous review

Easy to order. I just wonder where its coming from.

Date of experience: August 4, 2021
Texas
1 review
0 helpful votes
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Sizes all over the board.
September 3, 2021
Updated review

Site easy to maneuver, Sizing was inaccurate from item to item, which is sad because there are lots of cute items on site. Return policy not user friendly at all. Probably won't order from this site again.

Date of experience: September 3, 2021

Site easy to maneuver, Good sizing info, just wish...
August 4, 2021
Previous review

Site easy to maneuver, Good sizing info, just wish there was more variety in pictures of items - having only one view is kinda of limiting.

Date of experience: August 4, 2021
Texas
2 reviews
0 helpful votes
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Unexpected
September 3, 2021

I Love their prices however the jewelry did not come in as good as it looked in the pix so I was disappointed but for the price I was not going to return it but I won't buy any jewelry from you again.

Date of experience: September 3, 2021
Canada
1 review
0 helpful votes
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I was not satisfied with most of my order
October 3, 2021
Updated review

Very good. Wish you would get fancy night gowns, house coats etc.

Date of experience: September 3, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Very good
August 4, 2021
Previous review

Very good. Wish you would get fancy night gowns, house coats etc.

Date of experience: August 4, 2021
New Mexico
1 review
0 helpful votes
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Excellent customer service when I ordered and when I thought the post office had lost the package

Date of experience: September 3, 2021
Canada
2 reviews
0 helpful votes
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Very good quality
September 3, 2021
Updated review

Easy to navigate site. Prices very good and choice of items was excellent.

Date of experience: September 3, 2021

Easy to navigate site
August 4, 2021
Previous review

Easy to navigate site. Prices very good and choice of items was excellent.

Date of experience: August 4, 2021
Massachusetts
1 review
0 helpful votes
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Horrible
October 3, 2021
Updated review

I have items to return and still have not received instructions. VERY frustrating! I will not order apparel from you again because of this. I am pretty upset and would like to get these items, which I cannot wear and are not as they appeared, returned and my money back ASAP.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

After checking, your this order is already an old order purchased one hundred days ago. Are you talking about your other orders #HBPT0083**69 and #HBPT0077**32?

Regarding the return of your other order, we have responded to your email 28 days ago, 27 days ago, 20 days ago, 19 days ago, and 11 days ago, and sent you the instructions for the return and proceeded with you. If there is no error, you are the person who responded to our email?

Did you really not receive our return instructions? Then why can you reply to us?

We have responded to your return request. Have you not received our email? It is recommended that you check the spam mailbox.

And after we responded to your email 11 and 19 days ago, you haven't responded to any of our emails. Please reply to our email as soon as possible so that we can solve the problem for you:

From: [email protected] Sent: 2021-08-28 11:23:49 (Duration: 11.21 days)
To: ginn***[email protected] sent successfully
----------------------
From: [email protected] Sent: 2021-08-20 16:20:05 (duration: 19.00 days)
To: ginn***[email protected] sent successfully

From: [email protected] Sent: 2021-08-20 11:25:45 (duration: 19.21 days)
To: ginn***[email protected] sent successfully

From: [email protected] Sent: 2021-08-19 13:35:33 (Duration: 20.12 days)
To: ginn***[email protected] sent successfully

From: [email protected] Sent: 2021-08-12 10:27:22 (Duration: 27.25 days)
To: ginn***[email protected] sent successfully

From: [email protected] Sent: 2021-08-11 09:23:19 (Duration: 28.29 days)
To: ginn***[email protected] sent successfully

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I have items to return and still have not received...
April 19, 2021
Previous review

I have items to return and still have not received instructions. VERY frustrating! I will not order apparel from you again because of this. I am pretty upset and would like to get these items, which I cannot wear and are not as they appeared, returned and my money back ASAP.

Date of experience: March 19, 2021
Michigan
1 review
0 helpful votes
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NORACORA somehow put 2 orders in for me, most of the same items, total duplicate order. I emailed them several times requesting a cancel but since I never received an email from them for the false second order, they said a second order didn't exist. Although the money was taken from my account and showing 2 charges from the same company on my PayPal account, they said they did not do that. NORACORA kept denying there was not a second order. PayPal would not help. I sent PayPal a copy of every email NORACORA sent me stating there we're not two orders…. PayPal "investigated"…. WHAT A JOKE! PayPal finally got an order number from NORACORA and NORACORA said they received notification that the order was delivered, so Paypal would do nothing to help me. Finally when I did receive all 7 packages, YUP 7,,,, both orders in multiple different packages on different days, weeks apart… I then finally received an email from NORACORA stating all had arrived and finally on that last email I received the second order # of which NORACORA said did not exist. I contacted NORACORA again and provided them with that 2nd order # that they said over and over again that it did not exist and they told me it was too late, it had been over 30 days. But keep in mind, I just received the actual 2nd order # by email saying the last package had arrived. They don't send the order information in the actual packaging with the shipment. So I have a bunch of crap clothing sitting in bags unsure of what to do with… NORACORA is a Chinese cheap, cheat, copycat crappy company that copies pictures from other sites to sell knock off crap, they need to be shutdown! I'm only one person cheated out of $250…. Imagine how many others there are… DO NOT BUY FROM NORACORA…

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

After inspection, we did not detect the reason for the second order #HBPT00571441 you provided here for you in the email at that time, It is probably because the email address you filled in this order is different from that of the first order you filled. Once this kind of information is wrong, we will not be able to find the order correctly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Tennessee
1 review
0 helpful votes
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Dress
September 3, 2021

I love the dress but not the over jacket. But great experience and customer service!

Date of experience: September 3, 2021
Florida
1 review
0 helpful votes
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Harris Review
September 3, 2021
Updated review

Saw the item I wanted, chose it, simple ordering system

Date of experience: September 3, 2021

Easy to order
August 4, 2021
Previous review

Easy to order

Date of experience: August 4, 2021