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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Illinois
2 reviews
0 helpful votes
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Great Sweaters
October 9, 2021

Shopping is easy, was very easy true to size although I might have ordered a size up.

Date of experience: September 9, 2021
Jules R. Noracora Rep
over a year old

Thanks for your support, we wish you a pleasant shopping.

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Washington
1 review
0 helpful votes
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Not happy
September 9, 2021

I received an email saying ready to send to you and will let you know when delivered. I didn't get that email. I was not satisfied with the dress I ordered. Tried to return it with no success. I had Jello helping me but never received a response back with address and return number. I have sent a few emails to the service email with no response. Very unhappy, I will not order from this company again.

Date of experience: September 9, 2021
California
1 review
0 helpful votes
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Not happy with products. Items way too large for being
October 9, 2021
Updated review

Products poorly made. Cheap material. They don't look like picture

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

If items do not fit, you can contact us to return within 30 days from delivery date.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy online shopping system
August 6, 2021
Previous review

Easy online shopping system

Date of experience: August 5, 2021
Montana
1 review
0 helpful votes
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Cindy's Shirt
September 9, 2021
Updated review

The ordering was quick and easy. I got a follow up email confirming the order and I appreciate that.

Date of experience: September 9, 2021

The ordering was quick and easy
August 10, 2021
Previous review

The ordering was quick and easy. Hopefully getting it shipped out and delivered will be good as well.

Date of experience: August 10, 2021
Arizona
1 review
0 helpful votes
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First time customer
September 9, 2021

Nice! First time user. Clothes were exactly as I thought and were delivered fast.

Date of experience: September 9, 2021
Connecticut
1 review
0 helpful votes
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Not that good
October 9, 2021
Updated review

Did not like the fabric very disappointed much to complicated to return

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


It was easy
August 9, 2021
Previous review

It was easy

Date of experience: August 9, 2021
California
1 review
0 helpful votes
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Colorful top
September 9, 2021
Updated review

Good so far, it's my first order.
I will see after I receive it.

Date of experience: September 9, 2021

Good so far, it's my first order
August 10, 2021
Previous review

Good so far, it's my first order.

Date of experience: August 10, 2021
California
1 review
0 helpful votes
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Do not purchase! Their products are nothing as to what the pictures indicate on their website. I rated it a 1 star only to be able to submit this review, it is really a ZERO STAR.

Nora Cora website is a total miss representation. It's unfortunate they do not disclose all their return policies on their website "like their custom fees"

All the clothes, shoes and earrings I purchased are very low quality.

All the clothing I purchased are not properly sewn, the bling on the shoes is glued poorly and uneven and falling apart before use, not to mention the cheap metal earrings I never plan on wearing.

I reached out to customer service for a total refund only to learn they charge extra fees for returns that are not mentioned on their website. After several emails trying to negotiate a fair refund, they told me they would only be able to refund me 50% of my purchase it's been a month and I'm still waiting for a refund. I spend almost $200 and feel this is so unfair and unfortunate. Please don't make the same mistake. Purchase from a reliable source. I have posted pictures below, I don't have pictures of the earrings because I threw them out, I can find better quality at the 99 cent store.

+1
Date of experience: September 9, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

After checking, we have already refunded the refund to your original payment account.

Please Check the account you used for payment. If you can't find it, check with your bank staff to find it.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Arizona
3 reviews
0 helpful votes
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Just soso
September 9, 2021
Updated review

Cheap fabric, nylon and polyester. They were fairly shapeless. I would not waste time and money again.

Date of experience: September 9, 2021

Quick and easy
August 10, 2021
Previous review

Quick and easy

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Clothes do not fit
October 9, 2021
Updated review

I just hope everythhing fits properly & I do not have to return anything!

The clothes did not fit! I ordered large according to the size chart. Everything that was Large would have only ever fit a Petite. My daughter could hardly get into them & she wears a size 5 in North American sizing!

Date of experience: September 8, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I just hope everythhing fits properly & I do not have...
August 9, 2021
Previous review

I just hope everythhing fits properly & I do not have to return anything!

Date of experience: August 9, 2021
California
2 reviews
0 helpful votes
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Not as expected
September 9, 2021

Of the items I ordered 5 were nice but I was very disappointed in the two dresses. They were shown as two piece dresses but when received not so. I cannot return them as they were final sale. The pictures are very cute which is what drew me in, but I won't be back.

Date of experience: September 8, 2021
Florida
1 review
0 helpful votes
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Relatively Happy
September 9, 2021
Updated review

You have some nice designs, but your website could be improved and you need to keep in contact with the customer. We had no idea as to the status of the order and didn't know how to find out.

Date of experience: September 8, 2021

You have some nice designs, but your website could...
August 9, 2021
Previous review

You have some nice designs, but your website could be improved.

Date of experience: August 9, 2021
California
2 reviews
0 helpful votes
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Poor Website and contacts not helpful
September 9, 2021

I paid 3 times for one order. Amex is on the case with Noracora
Paid once by Visa and twice by anex

Date of experience: September 8, 2021
Michigan
1 review
0 helpful votes
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Great Shopping with NORACORA
September 9, 2021

I love all your clothes I've seen on the internet. I will shop more soon. Thank you.

Date of experience: September 8, 2021
Florida
3 reviews
0 helpful votes
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Great price
September 8, 2021

I really like the offerings; the dress is too big, but I'll fix it

Date of experience: September 8, 2021
Florida
2 reviews
0 helpful votes
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Worst online clothing shop ever!
October 8, 2021
Updated review

I will never ever order from this company again. & i will make sure every1 i tlk to knows how bad th quality of th clothing is, how th sizes r way off in size, to make sure bfor buying " ANYTHING" from this place u read th return/ refund policy & ask?'s. Lik for insists " where do i send my return items back to!". & all that u hv to go thru in returning yr metchandise

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

After checking, the negotiation email we sent you 14 days ago did not get any confirmation response from you, which caused us to be unable to perform any operations on your order. Please reply to us as soon as possible so that we can process the order for you:
From: [email protected] Sent: 2021-08-26 15:30:23 (duration: 14.10 days)
To: neke***[email protected] sent successfully

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Love love th look of th clothes..
August 7, 2021
Previous review

Love love th look of th clothes. Will know more after ive received them!

Date of experience: August 7, 2021
Colorado
1 review
0 helpful votes
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Interested in seeing the quality of your clothing!

Date of experience: September 8, 2021
Michigan
1 review
0 helpful votes
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I was horrified! The quality was poor.
September 8, 2021

I had trouble with the website and order but thought I had straightened it out. But when I received my clothes, they were not as described. The materials were poor and the dresses were so long that they dragged on the floor. I don't think anyone under 6 feet tall wearing 6 inch heels could were these clothes. I will donate them to charity. Maybe someone can either use or recycle them. I will never order from this company again!

Date of experience: September 8, 2021
Illinois
1 review
0 helpful votes
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Lovely clothes, great prices, good variety and selection,

Date of experience: September 8, 2021

Lovely clothes, great prices, good variety and selection,
August 9, 2021
Previous review

Lovely clothes, great prices, good variety and selection,

Date of experience: August 9, 2021
France
1 review
1 helpful vote
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Excellent online service. When I had questions and queries, they answered them via email quickly and professionally, besides being very nice people to deal with, they also have very nice and interesting designs.

Date of experience: September 8, 2021