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NitroTek

3.0

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NitroTek Reviews Summary

The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the ease of the ordering process and the variety of payment options available. However, concerns have been raised regarding communication issues, particularly in instances of order cancellations and return processes, which some customers found frustrating. Additionally, while customer service received commendations for prompt responses, there were reports of delays and inadequate support in resolving issues. Overall, the company demonstrates strengths in reliability and product satisfaction, but improvements in customer service communication could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
212
value
209
shipping
203
returns
152
quality
188

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Adam C.
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Ordered a few times from nitrotek items always send out quick and arrive quickly will buy from again very happy

Date of experience: August 21, 2018
GB
1 review
0 helpful votes
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Fantastic store not my first visit or purchase. Impressed with service provider. Great prices and quaility rc gear.

Date of experience: August 17, 2018
GB
1 review
1 helpful vote
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Remote control car
August 14, 2018

I ordered a remote control car for Xmas 2017/18. Unfortunately it stopped working and was asked to send it back. They found the fault but said it wasnt a manufacturing problem so i was liable for the postage! As i have never got it working and is exactly as it came out of the box, i can't understand why i have to pay for the postage to return it back to me. I have no option to fork out £25 to get it back. Not impressed with the customer service...

Order no #*******.

Date of experience: August 14, 2018
GB
1 review
0 helpful votes
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Such good shipping
August 8, 2018

The spark plug got here on time and it just good way how it got here and how well the Package was tidy thank you so much that means a lot to me

Date of experience: August 7, 2018
GB
1 review
0 helpful votes
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Excellent work and customer service rang and was very helpful and really understand give me parts numbers so i can order online

Date of experience: August 2, 2018
Washington
1 review
1 helpful vote
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Not great
July 31, 2018

Fast delivery of RC car however bits missing from my original order. Problems with transmitter, problems with glow starter. I will have to pay to replace the junk that came with the car

Date of experience: July 31, 2018
GB
1 review
0 helpful votes
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Several days later and refund is still 'pending'... it turns out that my refund could take up to 30 days if paid via Paypal from a bank account...)o:

Date of experience: July 27, 2018
GB
1 review
0 helpful votes
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Super smooth system
July 16, 2018

ORDER #*******
Was waiting for a RC car to come back into stock, got an email reminder and ordered straight away!
Great site and always great customer service!

Date of experience: July 14, 2018
GB
1 review
0 helpful votes
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Great prices
July 16, 2018

Great prices and products!
Very big varitety and good shipping
Very helpfull over email and ordering over the phone. You can find everything you need for nitro/petrol or battery cars and much much more

Date of experience: July 14, 2018
India
1 review
0 helpful votes
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The website is easy to use and the customer service is amazing my item arrived very quickly and when I had to return an item it was really easy and quick

Date of experience: July 12, 2018
GB
1 review
0 helpful votes
Follow Adam P.
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First bought my acme racing nb16t about 10 years ago, great value. Just recently got it back out and pleased to see spares still available. Upgraded some parts and fitted 2 speed gear box, car excellent now, thanks nitrotek!
Order no *******

Date of experience: July 11, 2018
GB
1 review
0 helpful votes
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Ordering process was easy, large order was entitled to free delivery, package arrived promptly and in good condition, and an excellent product. Will shop with Nitrotek again.

Order No. #*******

Date of experience: July 5, 2018
GB
1 review
0 helpful votes
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A great RC Truck, my son really enjoys playing with it. He impresses people with it's wheelie skills where ever he takes it!
Review from #*******

Date of experience: July 3, 2018
GB
1 review
0 helpful votes
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Great products. Website could improve user interface to make the experience easier. First time buyer, hopefully will use again.

Date of experience: July 1, 2018
GB
1 review
0 helpful votes
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Order number *******
From ordering to having item delivered was extremely fast and efficient. Cannot fault the service I received.

Date of experience: June 28, 2018
GB
1 review
0 helpful votes
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Happy with a previous purchase so using them again. Good prices, lots of models to choose from and spare parts available too!

Date of experience: June 27, 2018
GB
1 review
1 helpful vote
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Good
June 24, 2018

#*******, good overall however I really wanted the self build version of this one but the site always said out of stock its like it never gets updated.

Date of experience: June 23, 2018
GB
1 review
0 helpful votes
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Good service
June 23, 2018

Good quick and easy service, good quality item and a fair price quick delivery will recommend to anyone been searching a while for the part I needed and here it was all along

Date of experience: June 21, 2018
Piyush g.
GB
1 review
0 helpful votes
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First car
June 23, 2018

I called nitro tek they answered quick and was helpful on the phone. Easy to deal with.This is my first car so am excited to drive it. I hope its reliable and arrives as described.

Date of experience: June 21, 2018
GB
1 review
1 helpful vote
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My son is going to love this item thanks for an easy transaction and looking forward to receiving my item thanks order number*******

Date of experience: June 19, 2018

From the business

Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.


nitrotek.co.uk
Founded in 2004
Marple, Stockport
+70
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