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NitroTek Reviews Summary
The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the ease of the ordering process and the variety of payment options available. However, concerns have been raised regarding communication issues, particularly in instances of order cancellations and return processes, which some customers found frustrating. Additionally, while customer service received commendations for prompt responses, there were reports of delays and inadequate support in resolving issues. Overall, the company demonstrates strengths in reliability and product satisfaction, but improvements in customer service communication could enhance the overall experience.
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Can't give review right now can't get no answers I ordered it 3 days ago and I can't get anyone to tell me when it is going to be shipped I live in the us
Great service from NitroTek have received 4 orders from them over the last few months and all have been and correct and on time.
Order numbers *******, *******, *******, *******.
Used nitrotek before and highly reconmend this business great aftersales. Very quick and easy online Web page and a good stock for spares.
Bought a nitro truck what a great buy. Worked straight out of box with very little setup will definitely be buying from here again
Good service... had to wait 5 days as my money was taken for no reason... then when i got the money back was able to order it...
Good company have brought cars from nitro tek before very fast service and delivery just placed new order for meteor buggy order no ******* cant wait for delivery
Only just got it but looks like a nice piece of kit, all looks good quality but only time will tell,
Love the concealed battery pack. Can't wait to get it out and try some hills, nice touch about the throttle lever which can move you along at 6mph with no pedaling.
Nice display with 5 levels of assistance, nice control position next to the left grip, which means no hands off while riding.
Bought on order No ******* 2/3/2019
We our very Very pleased with purchase and the price overall of the order amd we got free delivery next day loverly service!
Got a 450 RC helicopter kit, which when arrived boxed was unsealed and slightly damaged, opened it up to find that the kit looked used and was about 75% completely built, which in this case is ideal as the only instruction for the build is on a CD Rom, so had to find external CD reader only to find the instruction on first glance are almost completely useless depending on skill level so would no recommend for beginner's, if I didn't buy this on sale I would be pretty pissed
Few problems in trying to register but managed to make my purchase with Paypal. Can't believe the upgrades made to the Tiger RC tank. Looking forward to comparing it with my other Heng Long tanks.
Have used this company many times with no faults excellent customer service and super fast delivery
Refrence number *******
Easy step by step process of ordering. Free standard delivery when I have had to pay a charge with other companies whilst purchasing cars of a similar size. Ref. No. *******
Disgusting customer service
Products that dont work
Customer service wont give you a straight answer
Take you money and dont care
Worst Company I have ever dealt with, avoid if you dont want to be disappointed
Site had difficulties with payment but fixed within 24h. Buying RC tank for my 7yo son so he is super excited.
Order *******
Great place to purchase parts for all my different cars and trucks. Bought parts last week but went to login to my acc but couldnt so set up another acc with my other email address. Thanks again...
Realy good service from start to finish. Realy easy online way to buy. The yamma jax buggy is everything and more than advertised. Great service guys keep up the good work.
From the business
Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members