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NineColours

3.0

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NineColours Reviews Summary

The company has garnered a mixed reputation among customers, with some praising the attractive pricing and quality of select products. However, a significant number of reviews highlight persistent issues with customer service, including long shipping times, poor product quality, and inadequate support for returns and refunds. Many customers express frustration over unresponsive communication channels and unresolved complaints, leading to sentiments of distrust. Overall, while some customers report satisfaction with their purchases, the overwhelming trend suggests a need for substantial improvements in service reliability and product consistency to enhance customer experience.

This summary is generated by AI, based on text from customer reviews

service
25
value
25
shipping
23
returns
21
quality
24

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow disha s.
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Lovely
August 2, 2017

One of the better destination for ethnic wear shopping site, quality of products is good. I will do the shopping again..

Date of experience: August 2, 2017
India
1 review
0 helpful votes
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I had a great experience. I was little confused about placing an online order and was unsure about measurement. I m so happy with the ninecolours quality product. I will recommend it to my friends. Thanks for wonder experience.

Date of experience: July 28, 2017
India
1 review
0 helpful votes
Follow Hrushikesh p.
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Thank you very much for the most beautiful kiddies clothes i received yesterday. The product is so sweet and quality seems very good. For my baby upcoming birthday surely i will purchase from ninecolours.

Date of experience: July 27, 2017
Switzerland
1 review
3 helpful votes
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I ordered 5 kids dresses its came after almost 4weeks. They send only 3items and writed me a email that they dont have other two items.no refund and they send me this link: www.ninecolours.com/cashback-policy.i ve lost
So much of money time and patient. They rip off! Cheapest materials! I ll never ever buy anything in this site! Please do not order in this site! Dont waste your money! Be careful! They Does not respond to messages! Rubbish store! Rubbish people! Thay make money in cheating way!

Date of experience: July 25, 2017
India
1 review
0 helpful votes
Follow Vidya S.
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My brother had ordered pant style suit for me from your site and he given that gift to me and really it's too lovely suit. Nice quality. Thanks Ninecolours.

Date of experience: July 23, 2017
Texas
2 reviews
1 helpful vote
Follow Vaishali P.
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Ordered a saree in sky blue color, but received Sea green. The pallu of saree was not the same as shown in photo. And strands of threads were coming off from few different spots in the border. Looks very cheap. And now that I want to return it, they say I can only get their credit to buy a replacement, that too eating all the shipping charges. Won't be ordering from them for sure... And would tell friends not to do so either.

Date of experience: July 22, 2017
South Africa
1 review
2 helpful votes
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Dissapointed
July 20, 2017

Ordered a gorgeous looking saree from Ninecolours, saved up all my cash to spoil myself. Received my saree today, totally dissapointed. The quality of the fabric is horrible and the stitching is pathetic, doesn't look gorgeous at all. I wish I had read all the reviews before commiting my hard earned cash to something that cannot be worn because it is downright ugly.

Date of experience: July 19, 2017
India
1 review
0 helpful votes
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Ninecolours.com
July 17, 2017

I have ordered pant style suit and long maxi gown and today it's delivered to me. I love the pattern and fabric quality. Thanks. Full paisa wasool.

Date of experience: July 17, 2017
India
1 review
0 helpful votes
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Thanks ninecolours
July 15, 2017

I have order plus size anarkali suit and really its look gorgeous. Thanks ninecolours for keeping plus size clothing.

Date of experience: July 14, 2017
GB
1 review
2 helpful votes
Follow Anita S.
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DO NOT ORDER FROM HERE! THEY DO NOT SEND PRODUCTS OUT AS DESCRIBED- THE QUALITY IS AWFUL AND THEY DO NOT REFUND EVEN THOUGH I HAVE SENT BACK MY ORDER- THEY ARE THIEVES

Date of experience: July 12, 2017
India
1 review
0 helpful votes
Follow Vinaya D.
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30th October is my baby's birthday for that I have ordered three girls kids wear - gown, 2frock. Recently i had just received my order and really its too much lovely. I m so happy with my Ninecolours shooping..

Date of experience: July 6, 2017
India
1 review
0 helpful votes
Follow Ajit A.
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Lovely lehenga, I m so happy with my ordered lehenga.bi have ordered LD******* this lehenga and it's completely same. High quality fabric.

Date of experience: July 5, 2017
Canada
1 review
5 helpful votes
Follow Roza a.
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I asked them again and again before ordering for eid and kept on reminding them that i need the cloth before eid. I even paid extra for faster shipping. It was eid on sunday and I received the cloth on monday night. I had to spend double to buy clothing from here again to wear it on eid. They have the worst customer service ever. The demand to be the largest clothing store online but in real they are just bunch of greedy people robbing people from all over the country. Not only that they didnt send the clothings on time; the measurement that i sent them they changed the whole thing and made is 5 inches shorter than what i originally asked for. So now i paid for a cloth that doesnt fit me also that i didnt even receive before eid. They knows how to ruin people eid.

All the comments with 5 stars are their employees writing the review so dont trust that. WORST CUSTOMER SERVICE AND PRODUCT.

Date of experience: June 26, 2017
Australia
1 review
0 helpful votes
Follow anjali s.
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Good service
June 19, 2017

This site is really good has many options for clothing, and it sees to that we receive our order on time
Good quality, good products various options.
Loved the site.

Date of experience: June 19, 2017
India
1 review
1 helpful vote
Follow jyotsna d.
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Ninecolors customers service is very bad and not worth for money products they have...
They don't reply mails and have to continuously send them a reminders to reply...

I bought gown from this site and after receiving the product was not worth for money so in chat mail i requested for return and refund. But they asked me to send a mail. I sent a mail after 2 days they told its not possible to return pick up.
I never had such a bad experince with online shopping.

Pls dont buy it from this company..

Date of experience: June 16, 2017
India
1 review
0 helpful votes
Follow Riya G.
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I ordered one lehenga and designer saree, i got the product well but there was a delay in delivering the product.
The material was good but there was a fitting problem for my lehenga
Overall the packing and everything was good

Date of experience: June 15, 2017
GB
1 review
2 helpful votes
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Excellent Delivery
June 13, 2017

I ordered my two outfits on 5/6/17 and received them on 12/6/17. The delivery was very quick considering the outfits are coming from Mumbai to London. I also absolutely love my semi-stitched lengha's. Both of them were exactly how the photo image was of them. Just need to find someone to sew them now!

Date of experience: June 13, 2017
Brazil
1 review
0 helpful votes
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Good service
June 6, 2017

I visited the site a week ago, and found it very interesting, so taught of ordering a product from the site.
I ordered one designer kurti from the site, received it on the exact delivery date, the packaging was not that good and even there was fitting problem but overall the material and the design of the kurti was good as it was on the website.

Date of experience: June 6, 2017
India
1 review
1 helpful vote
Follow Rihana K.
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I got very good service from ninecolours, shipment and delivery the product was very fast. Nice Packing and the product is awesome as shown in the picture. Nice service. I am Pleased with this website. Keep it up and great going. I am very happy...

Date of experience: May 28, 2017
India
1 review
1 helpful vote
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Don' buy from ninecolors froud people, cheating people, very bad exp. With custmor
Care, my order not recieve till 20 days

Date of experience: May 22, 2017

From the business

Ninecolours.com, Which is a full solution eCommerce platform for women's ethnic wear serving women's fashion. Our variety consists of Sarees, Suits, Salwar Kameez, Lehengas, Kurtis, Gowns to a wide range of Bollywood inspired collection to all the different ethnic wear for women with an amazing range of Jewellery and Accessories. We also offer men’s wear Sherwani, Kurta pajama and accessories.


ninecolours.com
Mumbai, Maharashtra, India