NextivaReviews 153

We've been using Nextiva for over two years and every so often we test other VOIP service providers just to make sure we're getting the best deal. The answer is always the same - nothing compares to Nextiva in terms of product quality and service excellence. The call attendant is great and the call settings offer something for every user, which makes it easy to meet any business' demands.

Nextiva was the ideal solution for our small business. With a total of 11 lines as well as fax-to-email, we are more than happy with the service and the price we pay. Nextiva offers great customer service and every time whenever we need help, they are helpful and give knowledgeable answers. We plan to stay with Nextiva for a long time to come.

We love Nextiva because it makes it so much easier to connect the outside sales force and people can work from anywhere in the country while connected to the office. When clients call in looking for a specific salesperson, it is easy to transfer the call to any cell or landline phone. Since there’s never a missed call, there’s never a missed opportunity to grow the business. Nextiva has been a great investment.

Awesome company! Dealing with Nextiva is such a refreshing experience. Every penny is well spent when working with such a professional company.

Nextiva is really customer oriented and reps will always make sure you are satisfied. Nextiva offers the sensational services for the best prices, which is important in today’s economic climate.

Excellent customer service. Their perfect mobile integration feature allows you to have a virtual office on-the-move.

This service is great. Good rates and never any issues with the service.

Having used Nextiva for over 3 years now and very happy with their reliable service. Support has always been courteous and knowledgeable. New features are being added all the time, such as voicemail transcription, which is a very useful feature. Overall, we’re very happy and will continue to use Nextiva.

We switched to Nextiva Connect after two other VOIP carriers. It was our last resort before going back to fixed line. Nextiva has been wonderful. Tech support and customer service is amazing! It’s been over 2 years now and no problems at all.

Nextiva has quick response time in dealing with any issues. Reps also follow up to make sure clients are happy and taken care of in a timely and professional manner. Great products, and customer service is priceless. Great job, Nextiva!

Nextiva staff have been very helpful every step of the way from signup to installation and until now. They helped me understand the system to help me utilize the features I need to their fullest step-by-step via a phone call and via email. They have been wonderful.

Never got such good customer service from a telecoms company before! Nextiva sets the standard of what phone companies should be doing. Thanks Nextiva for delivering on your promise!

Thanks Nextiva for providing customer service with a live person who is willing to take the time to educate customers properly. I’m not tech savvy but I felt like someone was listening and answering in a way I could understand.

Great service! I love Nextiva and can never imagine trying to run my business without them.

Signed up mainly for the toll free number but then found all the other amazing functions and loved it. Switching to a different package was easy and managing account online is a pleasure. We've never had any tech or account issues. It just flows freely. Glad to be a Nextiva customer.

Account charged and dint complete the process of selecting a number, number was asigned random without consent

Been using a traditional landline telephone until recently but wanted to save some money. I decided to research Voip services and find a plan that would allow us to keep a home phone at an affordable price. I found this site, and ended up going with Nextiva. I’m glad I did because the call quality or reliability is pretty much the same as our old phone service, but the cost savings are awesome.