On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Nextdoor Reviews Summary
Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.
We monitor reviews for authenticity
It's good to get and give recommendations for local businesses (roofers, plumbers, landscaping, etc.). It's also just good to connect with people in the neighborhood.
Does anyone use nextdoor.com I thought it was a site for interacting with the people in your neighborhood. In my neighborhood the only posts allowed are from irresponsible people who keep losing their pets, bigots who badger the less fortunate or call the police if a pigmented person walks by their house on the way to the light rail, and persistent, ignorant, paranoid alarmists who rejoice in spreading false information far and wide. The site leads have no clue what their responsibilities are so that's all they allow. Try to offer an informed opinion (about drinking water, no less) and your posts will be deleted. Just the blind leading the blind. The country is devolving at an alarming pace. I'll pass.
While ND has good intention and operates on promoting local advertising, its guideline and lack of support leaves a huge room for community to turn against one another. For example, I've seen personal information posted online with one-sided stories, false claims, verbal attacks, intentional or unintentional to cause harms to others. ND will only interfere when the bullies complains without proper review to make sure the complain is valid and with merit. If you lived under "socialist-communist" society previously, you'll recognize that how ND operates: bully and the strong prevails, the weak, the kind and the considerate will be weeded out.
I'm on our HOA board and the information that is distributed is basically for our subdivision. Therefore most of the info is restricted to just our subdivision. However on a wider scale the neighborhoods have been successful in overcoming some zoning requests that would adversely affect our area.
Wish there was a way that those that have moved out of our subdivision could be removed from our group.
It seems that there is a group that uses Calistoga Next door as their organizing tool against the city government. They are extremely negative and seem to find safety in numbers since there are only a few who will post an opposing view. Also, one of their leaders has also has some supervisory role in monitoring Calistoga Next door. I know that many who originally recommended Nextdoor are not using it because of this situation.
Nextdoor has been a tremendous help in keeping up with local issues. I can hear about local police activity, find stuff that I need, and get advice about the area.
I have always had a rather good experience using Nextdoor and learning
New things. If I have a problem or don't know what procedure should be applied, I ask and I get a very nice rep helping me to handle problems a certain way. I always get the right answer which makes every one happy.
I read it every day and find out what's going on the surrounding areas.
Ie problems, residents looking for recommendations on various problems or just giving information. I find NextDoor is quite informative.
I find it useful for the most part, especially since members are verified, so I can confidently post job openings, sell items, and ask for help with anything. However, I have noticed the typical bias against conservatives--they get kicked off for benign reasons, while liberals get away with a lot more. I don't ever get political on it, just my observation, which bothers me.
Overall I find Nextdoor informative and helpful. I wish it was a little more intuitive to find older posts, but perhaps that's me. I like being kept informed of neighborhood activities, concerns, alerts, lost and found, etc.
Thanks to postings on Nextdoor, I've learned where break-ins have occurred in the area, who's having a charity lemonade stand, whose pet is missing so I can help watch out for them, and gained important information about events affecting the neighborhood such as the potential loss of Ty's Automotive and the latest construction delays on College Ave. I've gotten recommendations on people providing services, and warnings about those to avoid. It's a valuable resource that I check every day.
I have been trying to resolve the same issue with the Nextdoor app since about February. I have sent email after email after email asking why nothing is being done to resolve the issue with basic and canned responses in return.
All I get told is that they are sending the information over to tech support who will be in touch. Yet, not once has anyone from tech contacted me.
As well, the same person, Rea, that answers my emails... albeit days and sometimes a week later... asks me for the same information repeatedly as though they never received it, or they simply dropped the ball and disregard it to begin with.
I have sent screenshots from my laptop as well as my phone.
I am completely unable to sign into the app at all. I have uninstalled and reinstalled the app, changed my password, and have tried to access it from both my personal email as well as from my business email all to no avail.
So, from this point forward I am of the opinion that they simply do not care about the entrepreneurs of this country.
Nextdoor simply sucks.
This app is very easy to use. I enjoy the content and all the posts from the neighborhood. It can be very entertaining!
Next door is a good way to communicate about some neighborhood items of interest. We also use it for our vacation home.
It's the best way to get recommendations from obscure companies someone might not think of and to hear from people who had great/good/bad experiences out there.
I mostly read what people write. Occasionally maybe give input where I can.
Generally, a good experience. I find that people do care what is going on in the area. Some maybe too much.:-)
I was on Nextdoor in a different part of the state and moved here a year ago. I couldn't figure out how to disenroll from the old neighborhood until recently.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account