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Nextdoor Reviews Summary
Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.
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Now they are banning people for reporting the pLandemic conspiracy theorists and others spreading dangerous misinformation, even though they have a link for such a purpose! Asking for a review of their decisions in these matters fall on deaf ears.
For how it's supposed to work, it's great! Two issues: one, too many lost pet posts. Two, when you post real safety concerns, neighbors opinions and emotions run high. People are people and social anonymity causes folks to get carried away and behave poorly.
Leads are bullies and generally side with the criminals. Heaven forbid you report a crime or try to get a response from the company, you'll get mocked and harassed and ignored. Best to stay quiet and not report anything or your account will be deleted. This platform is a haven for criminals and the customer support is nonexistent.
I love Nextdoor! It's the best way to keep up with your neighbors and subdivision! It is a great way to get info about traffic, recommendations, crime, etc.
Yes, there is chaff, but Nextdoor is a great way to hear quickly about what is going on in our neighborhood. I especially appreciate unexpected, upbeat posts, like an invitation to a neighbor's open garden.
I'm a volunteer lead.
In general, it is about what I'd expect. Mostly neighborly, with a few people behaving badly, and a few more not quite understanding how to have discussions. I've gotten useful tips, met neighbors, and seen the good sides of many. The vehicle for dealing with bad actors is OK, but limited.
One thing service-wise which has been lacking is that ND does not seem to deal with fake names. The Policy is that people are supposed to use real names. As a lead, I have reported clear fake names, but see that all of them are still there.
Daily digests have changed in form, and the for-sale board has been deprecated to a limited set of thumbnails. For many people (not necessarily me) the sales boards are a big draw, so I wonder if they find that this reduces their responses. I find it harder to browse those.
I like knowing what is going on around my neighborhood especially all the crime because it keeps me aware.
A whole gamut people expressing racist attacks, complaints that nobody can do anything about (eg, strangers in the neighborhood), but also sharing of services, giveaways, things that might be useful. Not that often that I see things that make me feel better about my area, or that seem likely to help me or my neighbors. But a recent thread I started gave me a good feeling about my neighbors & specifically those who took the time to LIKE or REPLY.
I like being connected to the neighbors and what is going on. The only negative I see is getting alerts when it is not an emergency... I would like to see things that need our immediate attention get an alert, and other events such as animal awareness follow the normal protocol.
Communication with members of a neighborhood has never been easier or more effective, keep up the good work.
The only problem I ever have is in creating a new post. But since I seldom do this, I'm sure it is my not knowing what I am doing!
This is a great tool for uniting neighbors in addressing matters ranging from crime in our neighborhood to finding lost pets, calling out predatory business practices (such as we're now experiencing with Comcast's violation of their "lifetime no increase in fee" guarantee), getting referrals for reputable tradesmen, getting gardening tips, or simply getting to know the rich diversity of "neighbors" around us. I greatly appreciate this platform.
Great to be able to keep up with things going on in our neighborhood. Very informative! Was able to get our lost dog back using this format!
I enjoy reading comments regarding our community, good and bad. We hear from the Sheriff's Department, which is excellent. I have found a few reliable handy people to assist us, and I have found someone who wanted some give-always I had. Very useful!
Sharing common problems is important. We learn about surrounding neighborhoods, not just our own. Crime prevention is on all our minds. It's important that our law enforcement agencies are on Nextdoor. It is also a good outreach for our City depts and agencies. Women and men of all backgrounds and origins can share on Nextdoor. I recommend Nextdoor to others as a valuable tool. It's very important that Nextdoor is NOT Facebook.
I check nextdoor every day to see what some of my neighbors are saying,
Or asking. Nextdoor needs to advertise more to get more members in the local neighborhood
Very helpful. Love that neighbors are sharing what is happening, both the good and the bad. It's like an electronic neighborhood watch. I've also been amazed at how it helps people come together for common interests.
Love getting information about my neighborhood, however I disliked the negativity that comes from some of the members. Funny isn't bad, but harsh blows are discouraging.
On principle, I don't use social media except for Nextdoor.com. It's practical and very useful.
On principle, I don't use social media except for Nextdoor.com. It's practical and very useful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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