NextdoorReviews 3,037

I deactivated my account and I will never use their services in the future. I don't agree with their policies especially how leads are given special privileges to vote or request for a message to be taken down. A lead in my community removed my post w/o warning. Despite my intention to make this post funny and relevant in some way, he decided to remove it without warning. I submitted a case to Nextdoor Support and they said that they agree with the lead's action. Nextdoor agent didn't provide a clear and reasonable explanation. What a complete waste of time and energy. There is no transparency and accountability from Nextdoor. This a platform for neighbors to rant about their uninteresting lives and bully others who don't agree with their opinions.

Had a personal and a business acct... posted in general sec my companies willingness to help and a member who is a ND lead responded she didnt like my approach and for about 8 hrs trolled me slandered my company, my name and then reposted post I'd removed and would not stop no matter how many times i asked her to. She then email me the next day via our company with accusations and worst,,,,,, I changed my profile name after she posted photos of myself and my wife who is not on ND and her place of employment... Then ND disabled my account for name change policy. We then removed the business from the site and asked for a refund of ad cost we had paid in advance and so far nothing... One sided is a nice way to put it... So at the top of this page where it says

Next door is not fear at all when they disable accounts. They have shut my account off multiple times for doing very little. I have had other members troll me, insult me and my family, attack me, use profanity too me, stock me on Facebook, harassing me and I screen shot it and send it to Next Door and they NEVER disables their account just mine! They told me to report members so after my account was disabled the last time I decided I would report everyone that was harassing me. I sent over 20 screen shots to next door and they did 0 to the other members and guess what my account is now disabled until the end of May for no good reason! They are using selective enforcement and taking away my freedom of speech! They give you no warning they just disable your account. We have been fighting over a local school levy in my area for about 3 months now and my account gets shut off because I'm a NO voter on the levy. But all the YES voters stay and get to use profanity against the NO voters and Next door does 0 to them. All the local admin in the neighborhoods are a joke because they are YES voters and they try to kick out and disable NO voters accounts. Here is the list of my last violations and Next door is keeping my account off. As you can see I did nothing wrong after I was trolled for over 8hrs! And the others photos are members attacking me and Next Door kept their account active.

Nextdoor encourages divisiveness and prejudice. Nextdoor encourages your neighbors to take retaliatory action against you physically whenever they want to. Nextdoor does not value your life or your privacy. Nextdoor allows contrarian and hateful people to continually post without censure. Nextdoor is a scam. Nextdoor is not something you want to join. Most of the posts are only to complain and do nothing useful about other people. It's highschool clicks in adult clothing. Run away. They will disable your account if some angry member says you aren't using your real name, they will demand invasive information about you, they will put you at risk, they will not delete your information. Do not join.

My account was disabled without warning. I received no email notifying me of any violation reported nor given a chance to reply or dispute. I mainly post about lost dogs in the neighborhood with the occasional reply to someones request for contractor information.

There is no way to contact anyone about the situation other than a generic inquiry through a form with no relevance to being disabled. I have to wait 48+ hours for a reply. I would not expect one of my customers to do business with me after being treated like this. I will fight to get my account reinstated so I can post my story and then deactivate the account. Sitejabber should give us an option for "0" stars. One star is too generous in my opinion.

We recently have had our Nextdoor neighborhood taken over by leads director linked to a troublesome HOA in an exclusive neighborhood in Frisco called Starwood. There are concerned homeowners who are trying to alert homeowners not receiving the truth about a number of violations that created stop work orders by the City of Frisco as a matter of fact their 3rd time the management company has working with the HOA failed to be truthful about the cost or safety concerns. The city of Frisco fire department asked HOA to remove medians that were erected without permits and blocked appropriate access.

Then I recently notified all in these community to warn them that Tom Thumb while promoting senior hours early in the morning to shop were not enforcing this by allowing a large young group to ignore the time and a queuing line and allowed uncontrolled rush that pushed aside seniors. I went to bring this up to the manager of the store who said it is not enforceable due to company policy. I then warned everyone not to put our seniors in jeopardy of the virus and to avoid Tom Thumb. The HOA leads removed posts putting all in danger. And flagged my post as a violation that did not allow the warnings and put me in suspension.

So if you think they are a good community remember this, they fail to monitor the monitors, allow censorship based on their processes, and can put many in danger because they ignore complaints of constant harraaament.

Don't use until they clean up their censorship rules?

The idea of the app is good the practical of the app is extremely poor.
The app places Leads in control of the content of the neighborhood and they attempt to exert their power of their little domain without any result to the consequences. My neighborhood' was suddenly changed to include a full city block, I questioned this. At first I was told it was because they couldn't get people as leads for the separate neighborhoods, then I was told it was the app creators' that did it. When I stated that it was not correct I was told it did not matter what I thought. Then one of the leads started coming around my house. This is unacceptable behavior. This app needs to go away.

This site is illegal, as it violates US Constitution, Freedom of Speech/Expression, Civil Rights, and discriminates people who are trying to prevent the spread of COVID-19 by censoring/removing their posts! A post which described a sick postal worker, who was coughing and sneezing, wiping his face with tissue and hands, but NOT wearing a mask was removed on the grounds that it used: punctuation, was "judgmental", didn't offer a solution, and the postal worker wasn't contacted to resolve this issue! Really? We're in a state of pandemic without disinfecting supplies and the post gets removed for these reasons?

After joining this group several months ago, my account was disabled for the following reason: "We disabled your Nextdoor account after we received a report that the name you are using "Imelda Egg" may not be your real name."
Obviously, the objection was raised because of my last name. I was asked to 'prove my identity' by submitting copies of my passport or my drivers license. Does that mean that anyone with a last name such as $#*!... Hamburger... Bacon... and Egg must prove they are not fake? Extremely insulting and discriminating.

I was on this site (for Toronto) for less than a week, after a few comments on a post about dogs in parks some people ganged up on me, reported my comments just because they didn't like my opinion (I dared to say that in these Coronavirus times when the dogs parks are closed people should maybe not complain so much about dogs with no leashes) The comments were removed, I then cried "censorship' and I've been called a "troll" by the Moderator/lead. One of my comments reported and removed was " I'm afraid of bicycles, some go soo fast" see screenshot, go figure. Terrible experience. The mods/leads are unreasonable, they don't practice what they preach, very hurtful and not helpful at all. I've never imagine that I could encounter this level of censorship in North America! Pathetic.