Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Nextdoor

Nextdoor

1.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Nextdoor?
grey stargrey stargrey stargrey stargrey star

Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 507th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

We monitor reviews for authenticity

Maryland
1 review
5 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Worse I have ever experienced.
I tried to advertise my business with next door,
They have charge me $142, a month for the past 5 or 6 months and I haven't seen an ad on their site yet. More significantly there there seems to be no way of contacting them, no phone number and they won't call you. See the rating they have. They will only try to take your money.

Date of experience: July 25, 2022
California
1 review
6 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

What can I say that hasn't already been said…
If there was a People's Choice Award for most divisive social media platform it would have to go to NextDoor. The content moderation is so absurdly bad that it almost seems intentional. It's as if NextDoor is designed and operated to function as an amplifier of free floating anxiety in the general population. Stay away if you value your data and your sanity.

Date of experience: July 25, 2022
Texas
1 review
1 helpful vote
Follow Cee J.
Unfollow Cee J.
Share Review
Report Review

If you're conservative and not absolutely insane, I'm sure they'll allow you to say whatever you want. As for the rest of us- it'll be a 4 day ban for "disrespect." Because conservatives mistake disagreement for disrespect and Nextdoor agrees. I can't wait until my 4 day ban is up to so that I can properly delete my account.

Date of experience: July 25, 2022
New York
1 review
0 helpful votes
Follow M M.
Unfollow M M.
Share Review
Report Review

Their Terms Of Service support anarchist groups and suppress Pro Police organizations like Blue Lives Matter! #SOCIALIST!
LEAVE NEXTDOOR NOW!

Date of experience: July 24, 2022
Colorado
1 review
1 helpful vote
Follow Jim M.
Unfollow Jim M.
Share Review
Report Review

I am not on this vile site, but was targeted by a nextdoor members. I was driving near my home when I came upon two bike riders. They say me and moved to the side of the road. I moved over into the oncoming lane, to give them plenty of room. I pulled in my driveway and the two bikers pasted my home. Hours later I was contacted by a friend about a post on nextdoor, about me. Warning people about the crazy old kootand my driving. Inaddition my address was given. Addtional post called me a damagerous person. This site is for people with no backbone. When Sharon t pasted my house she could have stop to talk to me about what she thought happened, but instead she hides behind her computer. I've tried to get the post removed, but nextdoor has done nothing. They don't vet posts, so its anything goes. This is the cesspool of social media, stay away!

Date of experience: July 24, 2022
Georgia
1 review
1 helpful vote
Follow Shaquon W.
Unfollow Shaquon W.
Share Review
Report Review

Like a digital HOA
July 24, 2022

More liberal busybody HOA types censoring content. Anyone can hit a report flag that anything that offends them and the conservative stuff comes down and users blocked and the libs stay on.

Date of experience: July 24, 2022
Oklahoma
1 review
6 helpful votes
Follow Stephanie M.
Unfollow Stephanie M.
Share Review
Report Review

Not about neighbors
July 25, 2022

Nextdoor wants to be the neighbor everyone wants to adore. But it really just wants to collect data.

Nextdoor changes perimeters of maps without any real notification so you really don't know how far away someone really resides. There appears to be no one questioning the verification processes. In fact, I am not sure they even use a verification process.

It also blocks a lot of comments for questionable reasons. Leads are power tripping, and back stabbing in some cases.

Not sure it will fit much of anyone's needs other than list lost pets and did you lose your electric.

Date of experience: July 24, 2022
Florida
1 review
0 helpful votes
Follow Joyce B.
Unfollow Joyce B.
Share Review
Report Review

TWO MEN CAME TODAY AND TRIMED MY TREES IN THE FRONT YARD AND THE BACK YARD.
THEY DID THE WORK OF TEN MEN IN OUR FLORIDA HOT SUN, MY YARD LOOKS GREAT. MY PALM TREES WERE TALL AND HAD LOTS OF BERRIES THAT WOULD FALL EVERY DAY. THEY CLEANED UP ALL THE DEBRIS FROM THE BERRIES AND CLEANED UP THE YARD WHEN THEY WERE FINISHED EVEN THE POOL. THEY DID A GOOD CLEAN JOB. I WILL USE THEM AGAIN NEXT YEAR

Date of experience: July 23, 2022
Arizona
2 reviews
5 helpful votes
Follow Anna M.
Unfollow Anna M.
Share Review
Report Review

I didn't particularly notice any political bias on my area's NextDoor and I mainly interacted with the app for referrals and other neighborhood information. I used a pseudonym because I am wary of disclosing my real name to a wide variety of strangers. Lo and behold my account was suspended without notice; when I tried to reinstate it a year later to post a referral for my handyman, I was self-righteously informed that I needed to "reactivate" my account by providing my "real first and last name." No way Jose!

Date of experience: July 20, 2022
Washington
1 review
1 helpful vote
Follow Maurice S.
Unfollow Maurice S.
Share Review
Report Review

Nextdoor App
Conservatives must definitely use caution, it's very easy to be removed permanently, if you go against the Lead's agenda.
I find this app best for locating missing pets and sharing photos of wild animals from a game camera... you know, the cute ones!
4 star rating only for locating missing pets, l find the rest of the information to be one-sided and it's best to do your research for the facts and figures presented.
Always use caution when meeting someone for the transfer of money for the goods being sold... sometimes it's not worth the risk. No matter what the money saving value is.

Date of experience: July 20, 2022
Georgia
1 review
13 helpful votes
Follow Maisa L.
Unfollow Maisa L.
Share Review
Report Review

Forget it
July 19, 2022

Unless you subscribe to a flaming liberal mindset on everything you will be banned, silenced, bullied, etc. I'm talking about comments that violated no community standard but were deleted solely for the reason that they represented a conservative viewpoint and differed from the herd mentality. Don't even bother downloading the app. Beyond useless.

Date of experience: July 19, 2022
Florida
1 review
0 helpful votes
Follow Lynn W.
Unfollow Lynn W.
Share Review
Report Review

Getting suspended
July 19, 2022

When nextdoor removes a comment they tell you which comment and why it was removed. When you get suspended (a much more serious punishment) they don't tell you what comment caused the suspension.

Date of experience: July 19, 2022
California
1 review
3 helpful votes
Follow Anthony L.
Unfollow Anthony L.
Share Review
Report Review

Toxic environment fostered by Marxist "Comunity Leaders". Forget reporting anyone who attacks you and breakers their "Comunity Standards@ you get banned and they are still on the site. WTF?
The pervasive amount of false facts touted by leftist ideologues of utter nonsense propaganda even the Marxist Snopes has proved false is mind blowing.
What's funny is I'm an independent voter, yet with all the BS anti-American post. I'm without reservation, walking away from TOXICDoor and will never vote Democrat again.

Date of experience: July 15, 2022
North Carolina
1 review
0 helpful votes
Follow Tim O.
Unfollow Tim O.
Share Review
Report Review

We had a pool built last August and asked our pool builder, should we have the Travertine sealed; He replied yes, if you don't want it to stain. We asked him who should we call. He said, Carolina Sealing Xperts was the only company in Charlotte that actually knows what there doing. We called and Mr. Neil Shepard came out and explained what, why and how. I found Mr. Shepard to be very professional, easy to talk to and very honest. We hired them to clean and seal our decking. My husband and I are thrilled with the results and would recommend this company to anyone that wants or needs there travertine deck sealed. Friends had there deck sealed by another pool builder and destroyed there travertine. We explained and they hired Mr. Shepard to fix there travertine decking.
Thank You, Neil
Elaine O'leary

Date of experience: July 13, 2022
California
1 review
1 helpful vote
Follow R F.
Unfollow R F.
Share Review
Report Review

The worst
July 13, 2022

I don't even know where to begin, this is the absolute worst App of all time! From impossibly long scroll times when using on iOS, to it asking for my phone number to verify my address by sending me a text and then never getting a text and then it says to verify by postcard code, to posts not being in chronological order (ESPECIALLY!), to posts that were at the top of the list when I log in to then being somewhere else way down the list and impossibly hard to find after logging out and then logging back in after only a couple of minutes, to the search function being useless, etc, etc. I absolutely HATE this App!

Date of experience: July 13, 2022
GB
1 review
1 helpful vote
Follow Keith H.
Unfollow Keith H.
Share Review
Report Review

As bad as facebook
July 10, 2022

I have been on this site now for a number of months in my neighbourhood and surrounding areas, I do like to post what is happening whether it be good bad or indifferent.
I have posted many things that have been reported in the news or in the local newspaper and in doing so I have been subject to what I will call blatent woke censorship which is totally wrong when what i have posted was and is happening around Yorkshire.
If you are running something like this that is meant for neighbourhoods around the country then surely what is happening in those neighbourhoods should be reported and open to discusion. Legitimate newspaper stories or TV news should be made open to everyone and not shut down because it upsets one or two people if you don't like it don't read it that's my opinion but having said that my opinion seems to get me banned so as far as I'm concerned it's not worth joining this site. I have also just found out that it is run by a woke facebook team so thst explains volumes.

Date of experience: July 10, 2022
Delaware
2 reviews
17 helpful votes
Follow suzanne l.
Unfollow suzanne l.
Share Review
Report Review

I was threatened by a man on Nextdoor. He actually threatened to come to my home. They did NOTHING. I asked them, begged them to come to my aid + call the authorities, as I didn't know his address or even his real name. They did NOTHING. I now have to live in fear of a strange man coming to my home, and no one wants to hear it. They never help until it's too late. Please take my advice + steer well clear of this horrible, horrible site. It is NOT about the neighborhood. At all.

Date of experience: July 7, 2022
Australia
1 review
1 helpful vote
Follow Margaret K.
Unfollow Margaret K.
Share Review
Report Review

I wonder if people on this website are real. I have contacted a number of people of all ages and suburbs only to find that I receive no reply. Just wonder how genuine people are about making new friends.

Date of experience: July 6, 2022
New Jersey
1 review
1 helpful vote
Follow Sue Z.
Unfollow Sue Z.
Share Review
Report Review

The Nextdoor App is absolutely the worst site I have ever been on. The site is full of sick people who criticize and mock other people, and God help you if you try to stick up for one of the people being mocked. These biddies leach onto your comments, say nasty things to you, then make posts about how YOU abuse them, even if you have Never said anything bad about them or anyone else. It is insane. I was told I was drunk, mentally disturbed, and was hit in the head by firecrackers when I tried to defend a person who was being verbally abused by these biddies... they are totally insane... and don't try to contact an admin because you will not hear from them... nasty comments will be left on the site for all to read.

Date of experience: July 5, 2022
NL
1 review
1 helpful vote
Follow Gerald S.
Unfollow Gerald S.
Share Review
Report Review

Without any supervision, people can accuse others without any burden of proof, and/or publish pictures of them without permission. This can be extremely damaging to the reputation of others, without a real way to address the perpetrator, of contact the app/company.

Date of experience: July 5, 2022