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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

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Ohio
1 review
14 helpful votes
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Haters
December 31, 2017

Why do your leads suck and how dare you allow such hated bullying? If they do not agree with your opinion and sometimes the facts you are reported or banned. This has become a very racial and violent website. A lot of bad things have begun to happen because of the cyberbullying.

Date of experience: December 31, 2017
Colorado
1 review
10 helpful votes
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This site has lost it's value and purpose with me. We got plugged in to it back when we had lost our dog, and thought that it was a very unique and helpful site to use. We have been users and contributors ever since (at least 3 years now). But lately was just on skimming through some topics and came across one, where an individual had mentioned his post was removed because it was a negative review of a business, and then noticed that there were practically NO negative reviews of ANY business on the site for users to go to.

Later, I saw an email with a response from the OP, indicating he had looked further into it to see if Nextdoor.com was a publicly traded company, but it was not, and then discovered that they had tried to go IPO before but had zero revenue to do so. Hence, now they are trying to create revenue using local businesses on the site, and well, you can't have users saying any negative things about businesses and expect businesses to jump up to join and add revenue at the same time. As always a site that once started to help neighbors connect and pass information along in the community, became a money grab with the founder/CEO searching for a way to make a quick buck.

Guess you can't blame them necessarily for wanting to monetize it, and cash in on a great idea and all the work that went into it, but the tactics used by the site now, and the modified terms of use for the site make it relatively useless if you are looking for an opinion from your actual neighbors. This is why I prefer Angie's List for something like that. Most things in life aren't free, and apparently that includes your neighbors opinions of a contractor's recent work they had done. Oh, and that post I had originally found... when I tried to click on a link in a later email to view/reply, the post had been removed, and so had the original poster himself! So too were others that had negative sentiments to share about the site 'monitors' censoring their posts. Shameful Nextdoor.com, shameful!

Date of experience: December 30, 2017
Texas
1 review
15 helpful votes
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This is malware
December 27, 2017

This was promoted on local TV as a way to link up the police and keep track of crime in your neighborhood. That's a Good but you have to put up with all of the other crap you get. Even though I went into settings and unsubscribed to all postings I get about 10 emails every day that each is linked to about 20-30 posts etc plus all of the business spam.

It's basically an app for some very bored people who don't have much to do or anything relevant to say. People sharing their musings about nonsense and other useless things. It's basically another version of Facebook. At least with Facebook, I only see stuff when I log into it. With this, you are forced to see all of this stuff and it clogs up your email. I have tried repeatedly to unsubscribe. Their HELP section says to go into settings and there is a "deactivate account" option near the "end of the page." Doesn't exist. Sorry but I have a busy life and don't need to know how Fido is feeling today or what cute things Kitty did. After it snowed, people were sending out emails "what's this white stuff on the ground?" Mercy.

Date of experience: December 27, 2017
Georgia
1 review
24 helpful votes
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When I first received my Nextdoor invitation, I thought, wow, this might be a great way to keep on top of local news. And for a few weeks, it was. I then made the mistake of defending someone who was upset about losing her senior citizen discount on her water bill. Without getting into details, the original poster was attacked in a really rude and thoughtless way by two conservative members. I responded, and then I was attacked. It's like Facebook, but worse, because these people know where you live (I didn't realize until I decided to deactivate my account that my actual address was listed on the site for all to see). Full of nasty, bigoted women who have nothing better to do all day. Don't waste your time or risk your privacy and security on this balderdash.

Date of experience: December 25, 2017
California
1 review
17 helpful votes
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Nextdoor: Who is monitoring neighborhood leads? You have a terrible system that allows leads to unfairly censor discussion in favor of one side over another and allows one or two neighbors to report-bully people they disagree with.
Next stop, complain to advertisers that enable the enablers.

Date of experience: December 25, 2017
Ohio
1 review
15 helpful votes
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Thought this could be a useful way to get in better contact with neighbors. But it's not really that useful--the info shared is about who's a good plumber, etc., which can be found on other sites, and there's a lot of space devoted to lost pets. And some neighbors are definitely not worth knowing. I was just insulted for simply asking what the point of a mostly negative discussion was, and was insulted by the poster, the Lead in charge of discussions, and others. Sheez! Don't need that kind of aggravation.

Date of experience: December 24, 2017
California
1 review
20 helpful votes
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Discriminatory
December 23, 2017

I was permanently removed from Nextdoor for commenting about several other posts that discussed the gangs from Chile that have been terrorizing our neighborhood. There have been 12 breakins in the last month in our area and I suggested that we are making it too easy for them to reenter the country. These people are arrested, bonded out, and deported without any repercussion. They then return to steal from us again. This is what the police told us. The police have told us that it is a Chilean gang that is attacking our neighborhood and this was brought up by another person and commented on by several others yet I was the only one removed for discriminatory comments. The real reason I was kicked off I believe was because I posted a list of Trump's accomplishments in the State and Federal political section. I posted that information in the appropriate location but was then immediately removed. This is very telling. Apparently, though licensed to do business in this country, they look past the first Amendment of our Constitution and are not open to anyone except liberals. I think I have a good case against these people.

Date of experience: December 22, 2017
Arizona
12 reviews
55 helpful votes
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This is still worth my daily check in to find out what's happening in my area and to connect with neighbors. But the ads everywhere (beginning, middle, and later on) are repetitive and unwelcome. Wish I had a fast forward, visual mute, or opt out button to make the Nextdoor experience return to being more enjoyable. Also some of the reviews for these ads posted under different "neighbors' " names are simply copy and paste rather than sincere sharing of experiences with the product. Even better would be to make a separate category for these so that it would be an option for those who might be interested.

Date of experience: December 20, 2017

There is much good to be said about this site. But first... the negative. Hijacking of space by those who post obsessively about lost and found pets is definitely irritating. They are asked to post on other sites and in a special category but don't honor that request. Many people in our neighborhood have left this valuable site because of these kinds of posters.
Now the good... young moms are finding others to meet with, information about community events are easy to find, sales of household items are advertised and purchased by nearby neighbors, free items are given and traded, news of home and car invasions and other criminal activities is circulated quickly, names of trusted tradespersons, local household and childcare help, gardeners, etc. are posted, Meet With a Cop get togethers are advertised, and, currently, sustainability groups are being organized to grow and trade backyard garden produce with other interested neighbors.
Overall, in spite of the endless pet posts, this is an enjoyable and useful way to connect with neighbors and keep informed of what is happening in the neighborhood.

Date of experience: April 6, 2017
Minnesota
2 reviews
22 helpful votes
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Nextdoor is nothing but a data collecting, censoring machine. If someone doesn't like what you have to say, they will get you by having your content censored and your account suspended. Not an organization I'm interested in supporting, especially in today's world. We have enough of that going on right now.

Date of experience: December 19, 2017
Texas
1 review
21 helpful votes
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Socialist app.
December 19, 2017

I would have not given any stars. It is worthless. Intolerant to the max. Can not discuss any HOA problems. Reason, might hurt other neighbors feelings. That is a lot of BS too me. I was blocked because I had a alias but my real name was in my account settings. I believe they sell your info because they are funded by some banks. The leads don't care and they like to use words like diversity and inclusion which makes me want to gag. I blame also a good percentage of our neighbors because they easily report you and cry foul. I stood up to next-door and quickly terminated my account. Found something better.

Date of experience: December 19, 2017
Georgia
2 reviews
18 helpful votes
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The worst part about Next Door is they play the role of a therapist in these groups whether they admit it or not. They monitor every word written and act on them as a therapist would act in a therapy group, the problem is there are not trained people working at Next Door. Even their CEO and founder has ZERO credentials. As far as I'm concerned that are as unethical a group a people as I've ever witnessed.

Date of experience: December 19, 2017
District of Columbia
1 review
16 helpful votes
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Horrible service
December 16, 2017

Kicks you fron the app without letting you know. When someone reports you it could be for a bullcrap reason and NEXTDOOR justs kicks you without following up the legitimacy of the complant. I posted HAPPY HOLIDAYS to my neighborhood and customers and they kicked for 2 months. They also wont respond to complaints or questions about it. Terrible terrible terrible.

Date of experience: December 16, 2017
Colorado
1 review
13 helpful votes
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We message and talk to our leads about issues. They do not listen or do anything. I am one of two co captains in neighborhood watch. We try to tell them some problems. But, nothing. It appears just a power thing. Disappointed

Date of experience: December 14, 2017
Georgia
1 review
12 helpful votes
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I've been harassed by leads. I offer Tupperware community services like free fundraising and warranty replacement. I understand about not promoting your business. The last straw, I simply posted items for sale and realized I was blocked after a crime watch alert was denied. Door to door carpet cleaners caught on video pushing for a sale and "no soliciting" sign on door! Checked my email for notice from nextdoor, but there was none. Poor leads in my area! *******

Date of experience: December 14, 2017
California
2 reviews
16 helpful votes
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Censoring/Discrimination
December 14, 2017

I was a member of nextdoor.com for over a year and half. I moved and wanted to change my neighborhood. All of a sudden, I am "bared" from the site. They pick and choose who they want and as stated in the reviews "Black list" people. I did nothing wrong. It was very rare that I would make a comment. I used the site to keep up with what was going on in the neighborhood. Don't bother with this site, stick to Facebook.

Date of experience: December 14, 2017
Florida
5 reviews
19 helpful votes
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I seem to ditto what a lot of people say about Next Door. Don't dare dissent any of the "leads" or be removed.

It's a dumpster fire that will probably burn forever in the wasteland of the internet in the polluted form of social media.

Date of experience: December 11, 2017
California
1 review
22 helpful votes
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They stifle free speech!
December 7, 2017

I was on Nextdoor for a long time, then I made the mistake of speaking up about a petition someone was trying to get people to sign. He was spreading false information regarding the issue the petition was for and so I spoke up and gave him facts.
The people who didnt agree with me reported me as allegedly not using my real name. So next door kicked me off.
Did they think I was not using my real name because they were trying to come find me? Were they just being jerks and tried to silence me?
Either way... nextdoor just shut me down and now I have no voice. I was being civil and staying in the guidelines of the site, but nextdoor just let them have the last word by believing their claim. Now they want me to jump thru a bunch of hoops to get back on.
Screw that!
DO NOT SIGN UP FOR SITES THAT DO THIS!
Now, not only am I not able to use this resource, but I fear for my safety!

Date of experience: December 7, 2017
Maryland
1 review
24 helpful votes
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On 12/2 I reported a cofounder lead of the group I belonged to. The person was publicly shaming a member, was using profanity in multiple comments, etc. Later in the day I heard back from a support team member thanking me for the report, and informing me the matter had been dealt with. I think to myself GREAT now I and the other group members can get back to our respectful discussion.
But that is not to be 12 minutes later I receive another email from a different support member. She was informing me my account was temporarily disabled due to my name which they claim violates their policy. My name I use is WF Christy, my first and middle initials, been doing so for over 40 years. I click on the link for their name policy in the email and right there as clear as day it states initials may be used if that is how you are known to others, introduce yourself, etc. I responded to their emails, the same day 12/2. Today is 12/6 my nextdoor account is still locked I have NOT received any response from support.
I can only assume that because I reported a co founder lead of the group, I have been blocked from nextdoor.

Date of experience: December 6, 2017
GB
1 review
2 helpful votes
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Great for our community
December 6, 2017

I think you can black list people or next door can take them off the site if they are acting bad.

Found it very useful thus far for everything.

Date of experience: December 5, 2017
Colorado
2 reviews
26 helpful votes
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At first, it was nice. I used Nextdoor to report found animals and try to find owners. We have a new neighbor who is a bully (points guns at people for parking on the street), lets his dog cry all hours of the night, and his yard is filthy.

He and his wife have used Nextdoor to literally harass people out of the area. I had one neighbor evicted by the city after this couple literally found people to harass them on Nextdoor. Apparently, now it's my turn. I'm being told to move. After 20 years in my house and many years as a community activist, it is NOT going to happen.

I'll stop posting on this site and hope it dies a nice quiet death. As for the neighbor, I'm going to stop deleting the crap I catch him doing on video so I have it for the police.

Date of experience: December 2, 2017