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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

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North Carolina
1 review
15 helpful votes
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The Hiawatha neighborhood of Minneapolis (and nearby neighborhoods) has a lead that does not act on racist posts, and will censor liberal points of view (in a very liberal city... so that's probably most of the neighborhood). He's tried to get elected to various local offices (city council, for example) but never gets more than about 5% of the vote because... our neighborhood knows what a jerk he is. However, he apparently works out well for Nextdoor- entirely due the fact that he has about 1,000 invites to his name. Invites are their metric... actually being a positive benefit to the neighborhood is not part of this company's efforts.

Date of experience: March 15, 2018
Arizona
1 review
26 helpful votes
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This site sucks
March 15, 2018

Pretty much the other 700 reviews said it all. Run by idiots that block u in a heartbeat if your opinion isnt the same as theirs. In my case, the people are morons, so my opinions never were like theirs. If I took the chance to challenge them, no matter how politely they all attacked like a lack of rabid rats.
Dont even attempt this horrible site. The only thing I learned was where all the morons lived as they show the addresses... and that everyone in this area is a racist bigot. Wish I could give it negative stars...

Date of experience: March 15, 2018
New Mexico
1 review
36 helpful votes
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Since ONE is the lowest star you can give this misleading/misguided/one-sided (LEFT!) site, that's what they'll get from me! I agree with all the other reviewers about how MANIPULATIVE and RUDE these leads are... how, if you say anything THEY don't like, BAM! You're shut down... Hardly what most of us would call "neighborly", right? Let's boot them outta OUR neighborhoods!

Date of experience: March 12, 2018
Florida
1 review
33 helpful votes
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A very poor excuse for a "neighborhood" site. My community's HOA president also happens to be the "lead/moderator" of NextDoor. Any posts critical of the HOA board are being taken down and censored. This extends from a simple question about HOA minutes being posted to a post giving information regarding a Facebook Community page that was created due to said censorship. I've deactivated my account.

Date of experience: March 12, 2018
Virginia
1 review
29 helpful votes
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BEWARE
March 10, 2018

Nextdoor isn't a neighborly app. They have poor policies and don't let the neighbors decide what they want.

Date of experience: March 10, 2018
South Carolina
1 review
21 helpful votes
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What is the sense of having a site to talk to ignorant neighbors about dog $#*! when your lead pulls your listing and is probably the lead offender,

Date of experience: March 9, 2018
Missouri
1 review
27 helpful votes
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I was posting book reviews every other day on next-door about my little free library and they kicked me off. They said it was over posting and people were complaining they didnt want to hear about books. I have been sending emails for a week trying to get an explanation about what they consider over posting and how many people were complaining and they wont answer me. I think its management of Nextdoor did doesnt like books. Who doesnt like books?

Date of experience: March 9, 2018
Texas
1 review
29 helpful votes
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Dangerous
March 9, 2018

When they allow people to post peoples personal information in order for others to go to their homes, harrass them, etc. and someone gets killed or hurt maybe they will then realize how harmful what they are allowing is. In the world we live in today I think social media sites should be a bit more careful.

Date of experience: March 9, 2018
Alaska
1 review
28 helpful votes
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Don't waste your time on this site. You are better off finding or starting a local area FB page or website. ND is terrible. I was the victim of a neighborhood crime & I wrote a post to worn other people. They took it down and did not tell me why. I put another one up and now I can't log on. Bull$#*!. The whole point is to let neighbors know what is going on around them! Especially when there is a house full of Heroine addicts in the middle of it.
Whoever moderates this site is HORRIBLE and FULL OF THEMSELVES. To bad, can someone else please make a site not run by a bunch of NOZIS? Thanks

Date of experience: March 8, 2018
Georgia
1 review
35 helpful votes
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Horrible
March 7, 2018

I tried to stay on Nexdoor but after about 4 months I had to let it go. Some of the leads in our neighborhood think they are Gods or something and try to control valid and legitimate conversations. Sometimes my posts would get deleted for no reason due to one leads constant trolling of my posts, none of which violated any stupid community standard - whatever that is. I'll stick to talking to my neighbors in person. Don't use this app. It is worthless.

Date of experience: March 7, 2018
Texas
2 reviews
41 helpful votes
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Update to previous review
March 5, 2018
Updated review

I have (and continue to) provide periodic updates to Netxdoor.com staff about how many views this review has had and never get any replies from them.

You're either going to have a great experience or a terrible one, if you truly get involved in the site with your "community."

The staff there, do not appear to care what-so-ever about what the end-user experience is and seem invested in their broken model.

Good luck! It's your time to spend; How do you want to spend it?

Date of experience: March 5, 2018

TERRIBLE "community" website model
October 16, 2017
Previous review

This website is just. Bad.

The sign up and "lead" processes are really bad with no checks-and-balances system. A "lead" gets moderator-level access and being a "lead" is determined by who signs up for the site using "your" signup code. Obviously this can be abused and it is.

The posting "guidelines" for the site do not allow anyone to "air grievances" or something to that effect. It makes no difference how you post it. If you have an issue, you disagree with the "status quo", and post something to that effect (no matter what tone you take, respectful as can be or not) if someone "reports" your post and it's flagged by a "lead" Nextdoor staff will NOT ONLY remove the post but LIMIT YOUR ACCOUNT so that you cannot post anything new, any replies, or send private messages.

Stay away from this site at all costs!

Date of experience: October 15, 2017
Texas
3 reviews
15 helpful votes
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This organization has tremendous potential but not the way it is being run now. Paula emails me telling me that I am not following the guidelines, but then can't tell me what guideline I am not following. Now I am on "read only".

Date of experience: March 3, 2018
California
1 review
15 helpful votes
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Not Recommend!
March 3, 2018

I posted something about warning about others to be careful about an incident that occurred. People are against it. Support on not being safe on the street. My post got removed. I feel like a lot of people that are on that website live in a fantasy one way world and not the reality!

You can't post on what you want to post because of others disagreements or bothered can report you. It's pretty much you vs people at nextdoor.com. Pointless. Not recommending to anyone. Stick to other social media or websites!

Date of experience: March 2, 2018
California
1 review
21 helpful votes
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Pathetic censoring by LEADS who can say whatever they want but we can't reply to them because they just remove us. They abuse and use the guidelines for their purpose.
I am requesting complete removal from their site and I hope many more do to!

Date of experience: March 2, 2018
Colorado
1 review
23 helpful votes
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Nextdoor allows neighorhood "lead" to abuse and insult members publicly and delete posts arbitrarily.

Nextdoor Help Desk will not respond to complaints.

Date of experience: March 1, 2018
Colorado
1 review
22 helpful votes
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Nextdoor in Virginia Village, Cook Park, Cory Ellis, UHills Denver is a joke. The leads are completely one-sided and block people/remove comments while allowing other people they agree with to say whatever, including cursing at other neighbors. Not a neighborhood site, more like a left-leaning political favoritism group.

Date of experience: March 1, 2018
California
1 review
22 helpful votes
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You are required to use your full name - not first name and initial of last name. Not too bright in an era of identity theft yet when contacted Nextdoor doesn't see the problem. If someone (unfortunately) is stalked and harmed by the information available to Nextdoor users then I hope Nextdoor is sued out of existence! Better yet, make the people responsible for the website to be held liable for any and all damages

Date of experience: February 28, 2018
Arizona
1 review
16 helpful votes
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Not long after I joined Nextdoor I was inundated with junk emails and those nasty, threatening voice mails and telemarketing and I am on the do not call list and my number is not listed. And when i posted a simple community policy question for condo homeowners on how to dispose of hazardous to the board is was deleted and I believe that a lot of the posts may not be fully truthful. As soon as I canceled the service the voice messages and telemarketing calls stopped. I have to reset my PC to get rid of the download that is required and now my PC runs great. Plus they post your address on their website. I think it is more to deceive people to join then misuse their personal information to spy and censor what is posted or asked. I would question providing or allowing access to all your personal information.

Date of experience: February 27, 2018
California
1 review
7 helpful votes
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NEXTDOOR site not working
February 26, 2018

I have enjoyed NEXTDOOR for a some months now. Today, I signed on to see whats up, and this is what happens. I see my home page for about 3 seconds, then it goes to all white.NO ND anything. I sent ND a message on facebook to see if they know how to deal with it, cause Iam still getting updates via my email on comments and other stuff still going on. I also cant sign out at this time

Date of experience: February 26, 2018
Texas
2 reviews
19 helpful votes
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If you don't agree with the lead you can get booted off. What a joke. Is there an alternative neighborhood site?

Date of experience: February 26, 2018