NextDayPetsReviews 110

I've used NDP for the past 6 years. I called and spoke to the manager of this site who ended up constantly interrupting me. I had to finally hang up on her for making accusations against me and yelling at me. I was upset that I was charged $19.99 a month from April to October. On your account history payments page, none of these fees were listed. All my initial subscription fees and the $5.00 promotion fees were on there but not the "hidden" 19.99 fee. I say "hidden" because it wasn't listed on the payment history page. Beware, Beware, Beware, Use another company. I understand mistakes happen, but the way this woman treated me is UNACCEPTABLE! She told me I was accusing her of "stealing" my credit card info. I was unhappy that I was charged something I was unaware of. I NEVER said I thought they stole my CC info. I've never been treated so horrible in a customer service setting. I couldn't even go above her, she said she was the manager of the site.

I told her I was a long time customer, she interrupted me and said I've been with them since 2012. At this point, I didn't want to argue with her anymore. I had a different account name that was joined into one account. We've been breeding dogs and selling with NDP for the past 6 years minimun. Absolutely HORRIBLE customer service!

Got in contact with breeder for a black lab puppy, wanted $450 to ground ship the puppy 9 hours away.We text the woman about it, but when called, a man answered the phone.

Asked for pictures, sent ones from website/google. COMPLETE SCAM AND PUPPY MILL WEBSITE! We asked for pics of the mom and dad. The mom was a picture that wasn't even a labrador retriever, and it was clearly off of google.
The dad happened to not be available. What a waste of our time. DO NOT USE THIS WEBSITE! You will lose money!
BREEDERS NAME WAS "SHELEENA BARNETT"

I have purchased a yorkie from a breeder from this web-site and I am very satisfied with my purchase. I have also gone back to the web-site several times to get different information about my puppy. Meds, behavior, etc. The ONLY reason I did not give this site all stars is because I had wanted to go back to the breeder's web-site that I got my puppy from but had forgotten the complete address and there is no where on there where you can add a favorite breeder for future purposes, etc. Thank god I was able to find an old email from the breeder and got the web address that way!

I found next day pets September, 2010. I found a puppy I wanted, a solid black malti-pom with a tiny white spot on it's head. I talked to the infamous Michael who ASSURED me that the puppy I was purchasing was the puppy whose picture I was looking at. He assured me that it was and even went as far as to tell me it was at his house and he had been playing with it all morning. So I purchased the male puppy. A few hours later I heard from Michael that the puppy was coming in the next day at 4pm. The following morning he called and said the flight was layed over and it would not arrive until 9 pm. He called again and said the puppy wouldn't arrive until 11 pm. He called still yet again and said it would be after midnight, but don't worry because the puppy was being taken out and played with at the airport. Yeah right. At 1 am the flight finally came in. The cargo building had long closed so we went up to the main terminal's baggage department where I found a very scared little puppy with no water or food, it had been eating it's feces and the carrier had been sealed with plastic zip locks that had to be cut off, hence the scoff at Michael telling me that he had been taken out and cared for. On top of all this horror, when we finally got the dog to the car and drove to a store that had lights so we could see what was going on and cut the zip locks I pulled the dog out to find that it as indeed NOT the puppy from the picture, not by a long shot! Totally different coloring and facial features, ears, you name it. I looked at the paper the vet signed they sent along and they listed my dog as a maltiPOO. This company could care less about their animals, their clients, their reputation. They are without QUESTION a conglomeration of puppy mills. I love my little dog, but I DIDN'T get what I purchased. Michael is a liar, a cheat, a dog abuser and a snake in the grass. Ill gotten gains are his passion. How sad and hideous for him. Karma, my dear Michael, karma finds everyone sooner or later.