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After asking me to re register and pay again because of questionable personal question answers I decided to go with a more responsible company
Their voice authentication system is just simply not working, theyll lock you up even you didnt breath correctly, then you get suspended, forced to wait 20+ min to live chat or call them, this is a total failure and a joke, avoid this trash if you can
BIG SCAM, i get this course last week 3/21/2022 and paid 24'95
After i make few wrong answer they block my page
I call costumer service and they want me to pay another 24,95? Big JOKE
Becarefull big scam
I never be scam like before, great job nysafetysSCAMcouncil.com
One star? I would give it NO star.
I am deaf and I am unable to do voice authentication. I have issues with Live Chat with JEANETTE and RHONDA. I was on a live chat and that person ended the conversation when I was not done. I waited a long time and I didn't get what I need. My account is locked when I tried to do biometrics verification. It is IMPOSSIBLE to do this because I will need to use an interpreter service to unlock my account. The biometrics verification has a time limit and I was not able to complete the information to unlock my account. I explained to live chat that I didn't have an issue with logging in to my account and was able to waive the voice part because I CAN'T do the voice part.
I am EXTREMELY disappointed in this service. This is not a deaf-friendly service. This is against the ADA law for not being able to accommodate our needs.
I am only ONE module away from being able to complete the course and I've been trying to get in my account.
All of this, I spent was trying to get in the course more than learning the course.
I would NOT recommend this course to Deaf people.
After I paid for my course I went to log in to start, the screen would not let me past the log in claiming my info was wrong. I waited for 3 hours for live chat that said wait time was 11 min. I sent an email asking for my money back, next is BBB, and after that will be legal action to file a class action lawsuit for taking people money for services not rendered.
DO NOT USE!
This company has some of the most intrusive and overly passive aggressive online course policy's I've ever seen. They require you to call periodically and read a bunch of nonsense numbers but God help you if you're ID number doesn't get picked up because then you are locked out. That's just one example. It's even worse if you, god forbid, want to take a different course. Then you have to set up ANOTHER account... because .
DO NOT USE!
They lock you out of account even though you have user name and password! Then tell you to purchase again and start course all over! They refuse to refund any money
Bought on 03/24/21 finished that day there system said I didn't finished a second time on 04/13/21 waited for certificate still 60 days later no certificate no one will get back to you no one knows anything. I will never use this site again the only thing they are 100% on is taking your money save your time people go someplace else.
My account was locked and they refused to unlock IT for me and ask me to pay again. VERY DISAPPOINTED! TERRIBLE SERVICE! DON'T GO!
Don't Trust this company after you go thought the course for 4 hours the system will block you they make you pay again FRAUD
All over
I would use any other means to complete this course other than this site, kept crashing, stopping, timer was off, fast forwarded and slowed down. Not good! Stay away.
Sub par site... use another one if you can. Very user unfriendly, site and customer service crashed midway through my test. Not willing to help. DO NOT USE THIS SITE!
