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Laptop Accessory

4.8

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Laptop Accessory Reviews Summary

The company enjoys a strong reputation for providing high-quality products at competitive prices, with many customers praising the reliability and performance of their laptop batteries. Fast shipping and excellent communication are frequently highlighted as key strengths, contributing to overall customer satisfaction. However, some concerns have been raised regarding issues with product defects and unexpected customs fees, which can lead to additional costs for customers. Despite these challenges, the company's proactive customer service, including prompt refunds and support, fosters a positive experience, encouraging repeat business and strong recommendations from satisfied clients.

This summary is generated by AI, based on text from customer reviews

service
54
value
46
shipping
48
returns
27
quality
54

We monitor reviews for authenticity

Poland
1 review
0 helpful votes
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New battery
June 21, 2020

The battery is excellent. It works good. The package arrived fast. I'm really pleased with that purchase.

Products used:

Kiano elegance 14.2 pro bettery

Date of experience: June 20, 2020
NL
1 review
0 helpful votes
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Shipment took somewhat longer than usual, but since it was during the pandemic i still think it was okay. The battery itself was well packed and was exactly as described. Upgraded my laptop from 56Wh to an 76Wh battery was a breeze!

Date of experience: June 16, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and waiting. From this week the delivery time is recovering, it would be faster than last month.

Portugal
2 reviews
1 helpful vote
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Excellent seller, item as described and received as expected. Parcel received in time although bought within pandemics circumstances. Easy to contact and quick responses. I recommend.

Date of experience: June 16, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and trust. We will continuously make our best effort to serve you.

Germany
1 review
0 helpful votes
Follow Reinhard M.
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Needed replacement batterery for my Laptop. You will be asked if anything of your order is unclear (version number of old battery). The shipping and delivery was fast and without any problems with the German customs.
The new battery works as expected.
I would say, Laptop Accessory is a reliable and professional shop.

Date of experience: June 15, 2020
New Zealand
1 review
0 helpful votes
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Only place I could find required components. Friendly and rapid after-sales service made the whole experience trouble-free

Date of experience: June 7, 2020
France
1 review
0 helpful votes
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Great support
June 9, 2020

Unluckily my battery didn't worked as expected but the support was really reactive and friendly.
They gave me a solution in 48h.
Would recommend

Date of experience: June 7, 2020
Italy
1 review
0 helpful votes
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My battery took a while to arrive, but during the COVID pandemic I cannot be really demanding.
Overall the customer service, the delivery and the battery were really good and met my expectations!
I definitely do recommend it!

Date of experience: June 5, 2020
Italy
1 review
0 helpful votes
Follow WilliamTheodore L.
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I have never known this site before, so this is my first experience and as my first experience I can tell is worthy. I have been very good with them. Very professional. The comunication is good and the price as well. Impressive customer service. I' am so pleased.
Keep going guys!

Date of experience: June 5, 2020
Lucy n. Laptop Accessory Rep
over a year old

Well, thanks for your order and trust. Yes, we provide different brands of laptop battery& adapter to wordwide. You may send details of your old product to us if you are not sure.

Spain
1 review
0 helpful votes
Follow S L.
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Impressive customer service - there was a snag with my order beyond their control, but it was quickly highlighted and resolved 100%. Would definitely recommend and will purchase again. Thanks.

Date of experience: June 4, 2020
Germany
1 review
0 helpful votes
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Top Ware
June 4, 2020

Alles gut geklappt, Top Ware. Der Akku war sehr gut verpackt und macht sehr Wertingen Eindruck. :). .

Date of experience: June 4, 2020
Lucy n. Laptop Accessory Rep
over a year old

Sehr erfreut zu hören, dass unser Produkt Sie zufriedenstellt. Wir werden unseren Kunden kontinuierlich das Beste bieten.

Germany
1 review
0 helpful votes
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I've ordered replacement battery for my ASUS BU201LA-DT022G laptop and I am very happy with the quality of li-ion cells. Performance is good and battery cartrigde fits very tight. Lead time was ok due to Corona impact with 4 weeks in total. Package was safe and proper sealed.
At least I can recommend this shop and would buy again.

Date of experience: June 4, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and waiting. The order will be arranged within 48hours, we will always provide good laptop accessory to you:-)

Germany
2 reviews
1 helpful vote
Follow Michael H.
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I needed a new keyboard for a Schenker XMG Laptop. The replacement is very good and the service is very friendly. I really would buy again here! Thank you very much!

Date of experience: June 2, 2020
Italy
1 review
0 helpful votes
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Best seller
May 29, 2020

Il prodotto è pienamente compatibile con mio PC, ha messo un po' di tempo però alla fine è arrivata.
Servizio di dopo vendita eccezionale, lo consiglio.
Il personale super disponibile.
Un grazie ancora.

Date of experience: May 28, 2020
Lucy n. Laptop Accessory Rep
over a year old

Grazie per il tuo ordine e attesa. Spero che la prossima volta la consegna possa essere più veloce di circa 14 giorni per raggiungerti.

GB
2 reviews
0 helpful votes
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Would buy again here! Considering the cost paid for the product I bought I am very happy. Would recommend

Date of experience: May 28, 2020
Spain
1 review
0 helpful votes
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They make sure your order matches your old battery, and they dont charge you till order has been received, very polite.

Date of experience: May 27, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and trust.

Germany
1 review
0 helpful votes
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Ich suchte für mein 10 Jahre altes ACER-Laptop einen neuen Akku und fand ihn hier zu einem guten Preis. Bis auf die längere Lieferzeit gab es keine Probleme. Danke

Date of experience: May 27, 2020
Germany
1 review
0 helpful votes
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After a 3 weeks delay I had asked PayPal to refund, but Laptop Accessory´s Joe contacted me to tell me that the battery was on its way and so it was! It arrived only 1 week later. So I paid of course and the battery arrived safely and worked properly. As the battery was a present for friends for their medion laptop, I am not able to show photos. I consider it good service despite the long procedure, as we all are suffering from the lockdown.

Date of experience: May 27, 2020
Italy
1 review
0 helpful votes
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Great online vendor, I have had some trouble with my order, but with the help of the customer service, I solved all of my issue. Great shop!

Date of experience: May 21, 2020
GB
1 review
0 helpful votes
Follow Ahtsham A.
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I received my laptop battery, despite the lockdown delays. So well done to the seller. The product is perfect, given my laptop a new lease of life.

Date of experience: May 15, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and trust. We will continously provide good quality products to our customers!

Germany
1 review
0 helpful votes
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Super Service
May 16, 2020

Ich habe ein akkupack für mein laptop bestellt. Es kam auf grund der coronastiuation zu lieferproblemen. Der verkäufer war sehr kooperativ und zu vorkommend. Der akku ist bestens. Ich kann den shop nur weiter empfehlen

Date of experience: May 15, 2020
Lucy n. Laptop Accessory Rep
over a year old

Vielen Dank für Ihr Warten. Es verzögerte sich um fünf Tage, da HK-Flüge aufgrund von COVID-19 beschrieben wurden.

From the business

We have been engaged in the battery and charging field for 12+ years, 250,000+ orders, 300,000+ laptop battery models, all our hot products are stored in the local country warehouse, customer's satisfaction is our eternal pursuit!