Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Laptop Accessory

Laptop AccessoryReviews 344

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Laptop Accessory?
grey stargrey stargrey stargrey stargrey star

Laptop Accessory Reviews Summary

The company enjoys a strong reputation for providing high-quality products at competitive prices, with many customers praising the reliability and performance of their laptop batteries. Fast shipping and excellent communication are frequently highlighted as key strengths, contributing to overall customer satisfaction. However, some concerns have been raised regarding issues with product defects and unexpected customs fees, which can lead to additional costs for customers. Despite these challenges, the company's proactive customer service, including prompt refunds and support, fosters a positive experience, encouraging repeat business and strong recommendations from satisfied clients.

This summary is generated by AI, based on text from customer reviews

service
53
value
46
shipping
48
returns
27
quality
53

We monitor reviews for authenticity

Austria
1 review
0 helpful votes
Follow Hans W.
Unfollow Hans W.
Share Review
Report Review

Very satisfied
July 24, 2020

Quick delivery, low Price, great Service and for me it was crucial to get a battery for a 5 year old laptop

Date of experience: July 24, 2020
Lucy n. Laptop Accessory Rep
over a year old

Glad to hear that you found right battery for your old laptop. Yes. We sell old and newest laptop battery&adapter, you can send part number or picture of your item if you are not sure. Thank you

Germany
1 review
0 helpful votes
Follow Andrew H.
Unfollow Andrew H.
Share Review
Report Review

Fine
July 22, 2020

Thanks for providing me an opportunity to change my old battery to a new one. I am happy with my purchase as it works great and everything seems fine.

Date of experience: July 21, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order. We always provide our good product and good service to our customers.

Italy
1 review
0 helpful votes
Follow Youssef A.
Unfollow Youssef A.
Share Review
Report Review

Asus battery
July 20, 2020

I bought an Asus battery, unfortunately the battery had problems the service was excellent because they immediately refunded me the full amount

Date of experience: July 20, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order, we provide good solutions if any questions from our customers within 18hours

Germany
1 review
0 helpful votes
Follow R L.
Unfollow R L.
Share Review
Report Review

There were only a few days from the order to delivery. I think if I need anything else I will order again at Laptop Accessory.

Date of experience: July 20, 2020
Lucy n. Laptop Accessory Rep
over a year old

Many thanks for your order and trust. We arrange orders within 24hours after your payment.

NL
1 review
0 helpful votes
Follow William T.
Unfollow William T.
Share Review
Report Review

Replacement part was easy to find and after receiving it, also easy to build in.
What's the however... I choose for a normal delivery, I got the time due the COVID 19 virus.
Normal it will take about two weeks, however not by the fault of the sender it took almost 4 weeks.
This is because the COVID 19 virus, but also the extra checks on lithium batteries.
So, if you need it within 2 weeks, dont use the normal delivery.

Date of experience: July 16, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and waiting. The delivery time is not very steady due to COVID-19, normally it takes 13-20days to reach you.

Germany
1 review
0 helpful votes
Follow Stefan M.
Unfollow Stefan M.
Share Review
Report Review

It was the first time for me to buy from this site. Was a bist skeptical in the first place as there are a lot of places out ther selling you accessories as originals and then you receive aminor product. This was not the case here. While shipping cost are bit on the expensive side, it was supper fast and the battery I got was exactly the one I want. So no worries at all.

Date of experience: July 15, 2020
Lucy n. Laptop Accessory Rep
over a year old

Glad to hear that the battery satisfy you. For express shipping it would be a bit expensive. We also can ship orders by China post with valid tracking number if you can wait.

Italy
1 review
0 helpful votes
Follow andrea f.
Unfollow andrea f.
Share Review
Report Review

Prodotto perfetto
July 15, 2020

Il ricambio arrivato è perfetto come da descrizione dell'annuncio, gia' sostituito il tablet è tornato a funzionare perfettamente. Grazie

Date of experience: July 15, 2020
Lucy n. Laptop Accessory Rep
over a year old

Mille grazie per il tuo ordine e fiducia. Ti forniremo sempre il meglio

RU
1 review
0 helpful votes
Follow Yuriy S.
Unfollow Yuriy S.
Share Review
Report Review

Very Good company!
June 28, 2020

Bought an ac adapter. Delivered pretty quickly. The product is original with excellent quality. I highly recommend this seller to everyone.

Date of experience: June 27, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and attachment here. Our company specialized in laptop battery&adapter for over 12years. We provide lots of brands in good quality and price.

NL
1 review
0 helpful votes
Follow O S.
Unfollow O S.
Share Review
Report Review

Full refund
June 24, 2020

I bought a laptop battery from this website and it stopped working after a little while,
I contacted the website and i received a full refund.
Good treatment.

Date of experience: June 24, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and trust. You can connect your adapter to check if laptop can work properly, you may also test our battery in your friends' laptop.

France
1 review
0 helpful votes
Follow Big T.
Unfollow Big T.
Share Review
Report Review

Very good
June 24, 2020

Item as described and perfectly packaged.
Took some time to arrive because of covid-19 I assume, but quite happy otherwise.
Would recommend.

Date of experience: June 24, 2020
Lucy n. Laptop Accessory Rep
over a year old

Many thanks for your order and waiting. Delivery time is not very steady, it is about 13-19days due to this covid-19

Germany
1 review
0 helpful votes
Follow Rainer S.
Unfollow Rainer S.
Share Review
Report Review

Would use again
June 24, 2020

Nice contact with fast response times.
Given the current pandemic situation, also fast delivery times.
Was actually the only shop which was able to get me a spare battery for an 5 years old Lenovo laptop

Date of experience: June 23, 2020
Lucy n. Laptop Accessory Rep
over a year old

Very glad to hear that our battery give newlife to your laptop. We sell many different brands of laptop battery&adapter. You can send part number of your old item if you are not sure on our shop.

Germany
1 review
0 helpful votes
Follow Christopher K.
Unfollow Christopher K.
Share Review
Report Review

Lenovo yoga battery
June 24, 2020

Everything worked fine. The communication was good and the product arrived in time. The installation of the battery worked absolutely fine as well and all went its way as it should. Thanks for the sale!

Date of experience: June 22, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order, we will continuously provide good products in good price and quality to our customers. Have a good day!

Germany
1 review
0 helpful votes
Follow Sevgin T.
Unfollow Sevgin T.
Share Review
Report Review

Battery
June 22, 2020

Hello, I am very happy with the order of both delivery and the quality of the battery. I was able to track the delivery online all the time. The battery also fits exactly in the laptop. I am completely satisfied from order to delivery and would recommend it at any time. Sincerely s. Tunc

Date of experience: June 22, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and trust. We will continuously provide the best to our customers!

Spain
1 review
0 helpful votes
Follow Inigo U.
Unfollow Inigo U.
Share Review
Report Review

Very good service. I placed the order during the pandemic period and they were in contact with me by mail to check the right product. I received It on time.

Date of experience: June 21, 2020
GB
1 review
0 helpful votes
Follow Adrian T.
Unfollow Adrian T.
Share Review
Report Review

The battery took a while to arrrive but apart from that it was installed into my laptop and it feels as if the whole laptop itself is now brand new again. THANK YOU!

Date of experience: June 20, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and waiting!

Germany
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

New battery had to be fully charged and discarched some times, before the battery arrives the full capacity. Then everything's fine.

Date of experience: June 20, 2020
Lucy n. Laptop Accessory Rep
over a year old

Well, you are right. When you receive it. You can full charge the new battery and discarched, this will give your laptop new life:-)

Germany
1 review
0 helpful votes
Follow Julian S.
Unfollow Julian S.
Share Review
Report Review

First battery was at low capacity, got a new one after a few weeks. Fast shipping and good communication, thanks!

Date of experience: June 20, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order. We are professional. If any questions you can contact us freely!

France
1 review
0 helpful votes
Follow PINCHON P.
Unfollow PINCHON P.
Share Review
Report Review

Super...
June 21, 2020

Pas de problème. Batterie correspondant bien à ce que je voulais. Elle fonctionne maintenant très bien.
Seul bémol: un mois pour la livraison, mais je comprends car le COVID 19 a encore frappé. Je passerai à nouveau par ce site pour mes futurs achat de batterie...

Date of experience: June 20, 2020
Lucy n. Laptop Accessory Rep
over a year old

Je vous remercie. Le délai de livraison n'est pas très stable en raison de ce Covid-19. Passez une bonne journée et faites attention!

Poland
1 review
0 helpful votes
Follow Eliza O.
Unfollow Eliza O.
Share Review
Report Review

New battery
June 21, 2020

The battery is excellent. It works good. The package arrived fast. I'm really pleased with that purchase.

Products used:

Kiano elegance 14.2 pro bettery

Date of experience: June 20, 2020
NL
1 review
0 helpful votes
Follow Max v.
Unfollow Max v.
Share Review
Report Review

Shipment took somewhat longer than usual, but since it was during the pandemic i still think it was okay. The battery itself was well packed and was exactly as described. Upgraded my laptop from 56Wh to an 76Wh battery was a breeze!

Date of experience: June 16, 2020
Lucy n. Laptop Accessory Rep
over a year old

Thanks for your order and waiting. From this week the delivery time is recovering, it would be faster than last month.

From the business

We have been engaged in the battery and charging field for 12+ years, 250,000+ orders, 300,000+ laptop battery models, all our hot products are stored in the local country warehouse, customer's satisfaction is our eternal pursuit!