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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Your shopping cart is very misleading and i ended up purchasing the wrong domain. Your customer service was horrible and would do nothing to help me
I'm trying to verify my domain and it isn't working and I can't find any help on the matter
Can't access my Google workspace account. Online chat rep told me I will never be able to get my Google workstation account back. Now I've lost all of my records in my email. Terrible way to communicate effectively. I was asked for my password over chat. I couldn't tell if I was speaking with a representative of domain.com or not. It was a disaster. And now I'm looking to find a new host because of the customer service experience.
Not as easy to follow for a beginner as it should be
I bought google through you, why is setup such a pain?
Well the website build was a good deal - but there is still an error sometimes. There is no bot protection on the contact form, so that would be a better standard feature.
My domain wasn't processed correctly. So, I had to jump through hoops to get it done. And I'm still not 100% that is good in my account.
Trying to update profile but website is not saving changes.
Good customer service, and easy to get help when you have problems
Convenient service is what I have experienced. More especially with a beginner like me, to many errors, but it's no big deal with DOMAIN.COM
It's a little difficult to make new email addresses
Everything works, i just can't quite figure out how to use this domain and attach it to my website thats built on leadpages
I can't add WWW to my domain name.
I need www for my blogger website.
The phone call was very helpful to me! Offered all the help that I needed. Keep up the good work!
The notice to get to your email to verify your account needs to be clearer.
Been trying to update payment info for days. Cannot authorize new card cannot see to assign any other form of payment.
My first day with your company. This is the worst live chat I have experienced in 15 years.
Confusing over the options and how to set up an email address
Switched from google domains to this site and i paid for ssl that does not work. Went on tech support twice and still nobody can figure it out
Everything is pretty straightforward. Easy to use decent UX/UI. Only observation is on the domain search page, when the shopping cart is clicked open, it doesn't close that easily. You have to actually click the strip. Also, pending size of user's screen, also in the way.
Lastly, scroll speed and load speed are not matched so that the it feels laggy and makes a user not want to explore the myriad choices of extensions you have available.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members