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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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My domain is taking longer than expected to become able to use after buying it
After creating the website the publishing option has not worked
I am learning and so far it has been pretty logical to follow
Received mystery bill, unable to locate on account. Only have a chat method no ability to call.
I purchase my domain and email account. And am unable to add additional email accounts.
I am billed weekly for services that I did not authorize or understand. Customer service is a complete joke. Worst company of all time.
When I am trying to connect by the original page- it is written: wrong email or password- and on the other page it is working; it is not easy to use I think
I need to cancel these three domains, and you are making it more complicated than you need to. Will NEVER use or recommend your service again.
It was very professional a little wait to but no problem they were on point finding and helping me find user name resetting pass thank you for you'll precious time.
It said that the domain was available but switched it to another domain in the cart and then charged me for a domain I didn't put in my cart, had to go back and buy the domain i wanted, so far its been awful
SSL service is terrible. We are still having issues with the security of our site.
Instructions to set up is clear.
The Chat function is a great help as the agents are quick to accurately respond to questions.
I bought my domain and the google workspace subscription and need to set up the email immediately. I have tried to set up the email on the site and it just keeps prompting me to purchase it again. Now I've been waiting to chat with an agent and have not gotten a response.
Trying to connect my domain to shopify is a nightmare
Very difficult to use and get quick support from. It seems like every issue is multiple weeks and tries to get results.
I was told I had to wait 5-7 days to renew my website but it was sold to someone else right out under my feet. To DomainSails.net LLC today.
I just got a email that said Sitassuperfoods.com needed to verify. I clicked link to Domain.com from my email and then it seems I have an Sitassuperfoods.online domain.now. Am I misunderstanding something?
I am frustrated that I have paid so much money to design a mobile friendly website for our new business. After a month of back and forth trying to fix simple issues (a logo that is readable, and odd text wrapping), I am still no closer to my goal. I have submitted several revision requests, most of which have gone unanswered. Designer tells me that it is a known issue with their design software. What really gets me is that Web.com is soliciting more money from me for their "website analysis" to make my site mobile friendly-they gave it a score of 55. This business practice is offensive. I shouldn't have to spend more to get exactly what I asked for in the beginning. The software should be able to handle a mobile friendly site...to indicate that it can't is scummy marketing.
Ssl was supposed to be free for my domain but it's greyed out
I really don't know yet sorry I have never done this before I may need help
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members