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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Domain.com has worked very hard to keep my business, thank you
I like you are secure, but ads for other services and security proceedures it sure takes a lot of steps when I feel busy. Don't take this as a complaint, just think about lessening the number of screens I have to wade through to do a simple task.
Making unauthorized charges. Also for YEARS I have not been able to link my email service. Website set up, editing, is not stream lined and simple to login and edit.
The new design has a lot of missing actions and options and i feel that i have no control to the system any more
Did need send a verification code but, then if I hit skip I can and got in. What was that about?
Cannot go direct to my emails, what a hassle. Tired of seeing the scare tactic for me to purchase additional protection when I already have it in place.
My site was down and your support for me was abysmal. Basically non-existent. Reps listened well but provided solutions that didn't make sense and didn't work when I tried them.
Long time client of mydomain. Ther were a ton of things that I didn't like about my Domain. I hope you guys will do better
Outstanding Registrar, n Hosting Services / Features... ( -:
You have a stupid chat window that you can't get rid of that covers my account window.
web.com is super broken compared to dotster. All my domains got split into 45 accounts I need to merge, I can't get the reports I used to have on dotster and getting invoices is a major pain in the $#*!. I'm migrating out of there the first chance I get.
The first verification code never reached my email.
For years I have been a customer of mydomain.com. Since being moved to web.com I have received several reminders to renew a domain that has been transferred elsewhere. I am based in the UK, but you appear to be charging me state tax on my other domain renewals. mydomain.com never charged me tax. For this reason I will be transferring all my domains elsewhere as this makes you much more expensive than other registrars.
This product has really gone downhill and the remote only customer services is terrible
Domain.com has taken multiple SSL charges for the same account, and refused to delete them, remove auto renew, and will not refund same for hosting website Solarinstitute.store
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It seems like you are purposely not sending me the domain transfer code. And your renewal prices are ridiculous, which further leads me to believe this is intentional, so I am forced to keep my domains on here.
The update on the page layout has left us lost on where the tools are located. Many of the tools seem to have been removed
I have waited for some weeks now, but I haven't heard about how the migration of my email forwarding and mailboxes that I talked to you about (on the live chat) is progressing. I would like to be able to see and manage all the forwards and mailboxes that I had for all of my domains when my account (lucidware) was on dotster.com. The example we looked at was grahamdotcom.com but I have other domains with dotster.com / web.com.
The migration from dotster.com to web.com does not seem to have completed yet. Are the engineers still working on it? Could you please update me with some progress? If there is a queue, where is my account or domains in the queue?
Thank you.
I like the direction your going with the new dashboard however there are some things i have come across that have been kind of a step backwards... the transfer epp auth code has been an issue and there have been a couple of other issues as well.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members