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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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I paid for this domain over a year ago and have not been able to access my website to edit and publicize it since it was initiated. I have not received any assistance which I asked for and there are also attempts to charge my credit card for things I did not order.
Cannot access my website that I'm paying for. Says I need to verify that I own the domain immediately after I bought the domain.
This is my first experience with a web host that used templates. In looking at the code, there is much more code than I have expected. I have a great deal of experience creating from scratch a web page/site and uploading it to the domain on the server. I haven't looked for a tutorial on this provider yet but will.
Renew services are too expensive. I see it's a trap that I don't like
Sorting out problems is almost never smooth, new website has been difficult to get used to. Expect to migrate from domain in the coming months
After 20 years now you came to inform me that you are no longer support standard email
All features needed at your fingertip to manage your domains. Great support to solve any issue.
Best service, secure. I never see any problem on work DOMAIN.COM team. Thank you
My access to domain.com was disconnected. I tried several times to work with tech support to resolve the issue to no avail. Finally about the fourth time I tried again after re-opening the case twice after it was dropped... I got a tech who sent me a password and asked me to cut and paste it into the browser and access is restored. With no phone support, I will likely need to find another email support provider.
Lots of down time. And logging in is a real mess now. Used to be username and password were on the same screen, now it is two screens. Really messes up my password manager.
It has been 8 weeks that my SSL has not been activated. As a portfolio site this is not acceptable. I hope to be reimbursed for the 2 months of inactive website protection.
Great experience with the website so far. It helps what we are doing.
Everything that I expected. I expect they will extend some of the additional services.
I have experienced many glitches particularly with the email functions.
The new interface is awful to navigate through. It makes it easy to buy products but difficult to use the products after purchased. The tutorials given by customer service no longer apply since the interface has changed; it seems management has failed to train customer service reps using the new interface platform therefore they cannot efficiently help or guide customers using it. In addition, your team will not generate the CSR information in order to for the validation process to begin for my SSL certificate. It has been 2 weeks and still cannot get the SSL created - Try again today. Lastly, Many Glitches!
Hate the new update. Too hard to navigate. Site takes forever to load on google chrome.
Email platform cannot seem to move email to phone have problems with in and out boxes
Your new site is full of errors and the login was hard to find. Too focussed on selling not supporting. Edge browser - chat function does not work starts a conversation then ends automatically immediately
My website still doesn't work. I've worked with your chat support twice over the past month and they keep telling me they fixed a DNS issue and the site will be up "in a few days", but it never works. cerroworks.com is my site. I bought everything and even built my site through domain.com so that it would be simple. Now, I will have to find another hosting/website building service. Worst service ever.
Very helpful I thank them so much for taking the time to look at the issue.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members