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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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My experience with your consultant Rachael P. Was outstanding! It was easy to talk with her and she made my consultation a breeze. She was professional, funny and so helpful. People like Rachael are one of the reasons I choose Web.com. Thank you for having such a professional staff
Rachael P. Was my consultant working with me to gather information for my new website. She was very thourough going over all the important points. Rachael was very patient going back several times and re-reading the question just to make sure all the information was accurate. Rachael was very pleasant to work with. I recommend her for customers who are new at setting up websites.
Tim Williams
Rachel p. Was absolutely amazing with her suggestions information knowledge about the website knowledge about the business. Extremely patient with us. And the overall experience was more than we ever expected absolutely 120% satisfied. And will recommend this website to anyone who is looking to venture into small business and is interested in growing through the internet. Sincerely Arthur and Tyrone. True Signature promotions team.
We've just committed to an additional 9 years of this exceptional service! Jared covered all the basis and wonderful possibilities of what our domain can become. And Kalen had very thorough questions to set up our domain with all the best search engines! Thank!
It was a pleasure talking with Jan W. As she guided the intake information process as I described my business to her. Very patient and comforting.
He was very knowledgeable, professional and helpful.
Working in fine detail with Jordan R was nothing less than wonderful. His questions that arose from our conversation were so insightful that in the end I was better at articulating the core or what my business is all about that I had ever been before. I have no doubt that because of this kind of intuitive, competent and genuinely interested way of working with me, the end result will be a true reflection of what I do and who I am.
Thank you so much. Look forward to a long run with Web.com
Sincerely, Michael Hinton
I am starting a new enterprise and welcome all the assistance available to limit my missteps. Developing a website was a frightening but necessary step. Web.com proved to be a great partner by providing a package that gave me what was needed to gain visibility quickly... website, email address, tracking telephone number and business cards. Braelan Lee who assisted in website design led me through the process with great questions, encouraging comments, and patience. I look forward to a long partnership with Web.com.
I would definitely recommend Web.com as they understand and they actually HELP businesses grow and allow them to see the benefits of everything all in one. They help guide and ensure that there is always great customer service when needed. One word to describe them?... AMAZING!
Excellent people skills, unbelievably patient... I was skeptical at first, I am so looking forward to my next step, Thanks again
Caitlin M was very thorough answered all my questions and took her time and patience with me. She made me feel comfortable confident in my decisions and I'm looking forward to seeing the outcome of the Facebook design. Thank you Caitlin M your simply AWESOME!
Wow! What a great experience with Jordan R. In the development of my new website! I have had several conversations about getting a new business website over the years... but nothing equal to the one I just finished with Web.com's consultant, Jordan R.
It was absolutely the most thorough and detailed interview I could ever imagine on the telephone with such a good communicator. He covered every possible part of the website in detail and more.
Many difficult subjects pertaining to the website were covered to my satisfaction... nothing left out, e.g. the e-commerce store, seo, marketing, social media, videos, photo galleries to mention just a few.
I definitely recommend web.com to anyone needing online presence at the highest level and modest price. I have paid more and gotten less several times over the 40 year career as a dentist. Michael Scott, DDS
I was totally overwhelmed with what is needed to create a functioning website for my foundation. My head is spinning and I am truly tired and drain from just providing the necessary information to the 2 consultant that I have been dealing with (Erin/Dianne). They both see quite knowledgeable with what was presented to me and they were both quite helpful. Beyond that, I have to wait for the first draft because my head is still spinning.
I had the delight of working with Brian D for almost two hours this morning and couldn't be happier with his very quick and deep grasp of my business. He was exceedingly understanding and helpful, warm and engaging and really "got" what I was about. Thank you for providing such a wonderful first time experience. I look forward to the next phase! Rachel Eryn Kalish, M. C.
Mike (for domain renewal) and Erin B. (for SEO service) were very helpful, patient and informative, resulting in what I'm sure will be of great benefit in attracting new people to check us out, at very reasonable rates.
I had the best experience talking your sales person Jordan W, and the Web Consultant Jordan R, kept me on the phone for such a long time asking me detail questions about my business to make sure the designer get the right picture about the my website. Thank you both for a great job.
These guys are very prompt and thorough. It was a pleasure working with Brian D!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members