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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am trying to use the Help chat but it will not open when clicked on
I get an Error while I want to renew my domain. THe live chat does not work and I dont know how to get help?!?!?
Hey Alireza,
Give us a call instead and we will assist!
DJ
Customer Advocate at Domain.com
This is MULTIPLE times better than goDaddy. Your logic and layout makes good sense and easy to navigate. Well done!
HI Kevin,
Thank you for your wonderful review!
DJ
Customer Advocate at Domain.com
Live chat function is not working and verification emails are not being delivered
Hi Muai,
Give us a call!
DJ
Customer Advocate at Domain.com
WEB.com is bearing with MY ignorance and misunderstanding of building a simple web page
Purchased my domain hoping to set it up with srv type only to realize I have to go through support for that installment. Would not have used this company if I knew that was the case prior to my purchase. Installment of SRV type also seems to take forever, delaying my project.
Hey Emma,
Give us a call so we can help!
DJ
Customer Advocate at Domain.com
The "eig.net" email server is blocked by most email recipients
Hi William,
Give us a call and we will fix that.
DJ
Customer Advocate at Domain.com
I cannot reach customer services for technical creative site building durning PST hours after 4, I work a 8-5 job. And your help is not available weekends. It mAkes getting my website up tricky.
Otherwise I am mostly happy.
Hi Anna,
Give us a shout at [email protected]. We will take care of you.
DJ
Customer Advocate at Web.com
Website editor not working. Too many issues currently exployering my options to see if this is an ongoing or just a one time issue. Just signed up
Hey Joel,
Give us a call and we will fix it all!
DJ
Customer Advocate at Web.com
You guys won't let me transfer my domain out. Support gives you the runaround.
Hey Stephen,
Give us a shout at [email protected] and we will get you taken care of.
DJ
Customer Advocate at Web.com
I am trying to add another user to my account - should be quite a normal thing, but it is impossible to find:-(
Hi Simen,
That is something that we may not be able to do but we can try. Give us a call!
DJ
Customer Advocate at Domain.com
Right now i just started using this but i hope it will help me in future
HI Mozammil,
Thank you for your review!
DJ
Customer Advocate at Domain.com
I am frustrated as I cannot get my email here to work properly. I did change my DNS as I have a Weebly website (propaintersfsj.com) but it seems to have created an email problem. I just want to get my roundcube webmail working!
Hi Adriana,
That is something we can help with. Give us a call.
DJ
Customer Advocate at Domain.com
So far so good! I have been using domain.com for over 12 years no
Hi Hendrik,
Thank you for your review!
DJ
Customer Advocate at Domain.com
Fairly simple to use interface. My only stop for registering a new domain
Hi Dale-Kurt,
Thank you for your review!
DJ
Customer Advocate at Domain.com
Cannot get into the domain forwarding or other settings
Hi Jose,
Give us a call and we will straighten that out!
DJ
Customer Advocate at Domain.com
I am trying to enter a live chat and get some assistance. I click on help then live chat and the window goes closed and no chat comes up.
Hey Peter,
Try giving us a call and we can help you out!
DJ
Customer Advocate at Domain.com
I can't connect to Wordpress. The button "install wordpress" would not enable after I input all the information.
Hey Dan,
Give us a call and we can help!
DJ
Customer Advocate at Domain.com
Having a little trouble finding my way around the site
Hey Blankdsk,
Give us a call and we can help!
DJ
Customer Advocate at Domain.com
I worked with Amrutha in Customer Service to resolve an issue due to a mistake I made, he (she?) was quick in assessing my needs, was efficient, effective, precise, professional and very helpful. I appreciate this and will return to Domain.com time and again when need arises due to my 1st good impression, well done!
Hi Kevin,
Thank you for your review on Amrutha!
DJ
Customer Advocate at Domain.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Emily,
Try calling us. That usually works better.
DJ
Customer Advocate at Domain.com