NetworkSolutionsReviews 10,335

Was a bit confused about why I would also get a message from the domain seller and be asked to create an account there and then when I did that did not find my domain there but anyway representative explained this to me
Then I had difficulties with your telephone verification system but the chat feature on the side was helpful-your automated attendant though should immediately offer the chance to speak to a real person I mean email with a real person if they can't solve the problem that was a bit frustrating

So getting everything into place has taken quite a bit longer than I had anticipated about 3 to 4 hours but at least I seem to have everything set up and am now going to start building my 1st website

Love it and way $#*!ing better than any other host out there

Seeing a monthly account charge was for website security when I do not hold a website domain at Register.com. I contacted them to be told I have a few weeks to request a refund. I repeatedly stated I did not order the service and that it must be an internal error to no avail. Register.com may add small charges to accounts and then refuse to return the monies.

Very hard to download pic to web site not happy with web.com sign up an paid for site it been for months an can't get help
December 28 2022 poor service

Website still not up. Emails: told that transfer would not affect emails yet it was down for two days affecting my business. Told 4 different things by four different reps. Paid for a service for someone to log onto my computer to fix the program but told that the service I paid for was not for the repairs I needed. NOT A HAPPY CUSTOMER SO FAR.

Good and excellent but need more payment option not only Paypal

Email isnt as easy to use as the legacy version I had in support.web.com. Customer service rarely provides good service.

Its been okay but I wish you could convert into a app for free!

The service is good and the uptime is good but the renewal process has been painful for the last two years...

Editing web sites is a pain. You would think it would be as easy as "drop photo here", but it is not. I cannot easily create web pages and connect them to the right page. You would think i could create the page and link it up, but it doesn't even work like that.

The people I have worked with so far have all been very helpful, extremely proficient, poised, and personable. I am very pleased with Web.com so far!

I find the websites quite easy to build on my own however, I'm not new at using this service and perhaps that's why I feel such ease in doing so, but I also must add that the first time I used this website, it wasn't at all difficult to catch on to.

I purchased this from you by mistake. I used Godaddy before for this charity. I don't know how I purchased from you. I would not care except for the fact that I can't use yours! Either the page wont load or I don't know how to use it! It is not as easy as godaddy

I keep getting emails to verify things that should be verified such as ssl etc.

I canceled my account and your associate falsely created an order and transferred my domain from Google to Web.Com. To add to the insult they charged me $38 for an order I did not create.

Every thing is all right. I am just waiting for an answer from you.

I can't get my issue fixed. I've known for a while that whenever I contact your help center it will take multiple days if not weeks and multiple attempts to get simple things corrected. Your help center uses scripts and pre-written responses and tries to dismiss of each inquiry for help as soon as possible. Thus, ignoring simple problems that go on for weeks requiring threats of exposure and multi-media of domain.com making me want to get rid of domain.com. But I don't want to think about the alternatives. I consider the customer service just to get my A1 aviator.com URL forwarded to my Facebook page. Took me weeks. Multiple tries was absolutely outrageous and I was months ago and it's still bothers me and you ask me to rate you? I rate you was terrible