nCrowd.ca

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2.7
Reviews 25
5 Stars
29%
4 Stars
4%
3 Stars
4%
2 Stars
4%
1 Star
58%

Canada
2 reviews
0 helpful votes
Follow Mellissa S.
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Good morning, I bought a Bluetooth through ncrowd back in Sept. 2015. It is a Samsung HM 1300. The Bluetooth is still working but the volume on it is very low can barely hear. Please advise what I can do as it has a 1 years warranty on it.

Thanks,
Mellissa

Date of experience: July 6, 2016
Canada
1 review
0 helpful votes
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Cheap products
June 19, 2016

I bought LED Fairy lights for 30.00. After one year they quite working. You can buy the same ones on Ebay for 7.99. Yah tis all the are worth. Corrode and rusty after one year.

Date of experience: June 19, 2016
Illinois
1 review
2 helpful votes
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Stay Away
October 5, 2015

Bought a voucher for a 2 night get away. When we arrived, the vendor refused to accept it, saying they hadn't been paid for previous redemptions. We decided not to pay again, and request a refund instead. The response from NCrowd is that the are now Boom Street, and have acquired the rights to the name and database, and are not responsible for previous purchases.

Date of experience: October 5, 2015
Canada
1 review
2 helpful votes
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Scam company
October 3, 2015

Don't buy any thing from ncrowd most of companies stop there deal with ncrowd because they take money from people and they don't give to companies so companies they will not accept your voucher and you will try to get your money back from ncrowd they will tell we will give you credit and on credit you have to buy some thing you don't need it they never refund money back all is scam

*******@princemenswear.ca

Date of experience: October 3, 2015

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Canada
2 reviews
21 helpful votes
Follow kelli d.
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DO NOT PURCHASE FROM THIS COMPANY
July 13, 2015

I bought 7 Safari Niagara Vouchers for my daycare. It looked like a regular voucher just like any other ones I have purchased before. The voucher noted that it also came with a $20 outback steakhouse coupon, but you needed to pick this up at Embassy Suites in Niagara falls, way out of the way, but we didn't care as we weren't going to use the restaurant vouchers anyway so we didnt need to go there. My daycare drove all the way up to the Safari with 5 kids and they were turned away! Even though they had the vouchers each with tkt # and scanning code on it, they were told they needed to drive back to the Embassy to pick the tickets up, this was about 2 hrs out of their way, not doing this with 5 kids in the car, so they ended up paying full price which was more than double the cost. As I now have to pay all the parents back for their un-used vouchers I immediately requested a refund since we no longer can use them, nCROWD absolutely refused, claiming they only have to refund if it is within 7 days. They will not address the fact that we were turned away. They will not address that their voucher is misleading and only states you need to pick up restaurant voucher at Embassy. Dismal and dishonest service, Reputable companies refund un-used vouchers, this company is no longer reputable in my books. Plus i see now that they also owe alot of the merchants. I highly recommend people do not buy anything from them. As it stands now I am out of pockets for all 7 tickets plus the cost to refund the other parents, so almost $200.

Date of experience: July 13, 2015
Carl S. — nCrowd.ca Rep
over a year ago

Hi Kelli, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at [email protected] with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

Canada
1 review
2 helpful votes
Follow Linda G.
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Never receive items ordered
June 11, 2015

Twice now I have order from ncrowd. First time
Never received and got a refund back this time I got told item lost in transit. They are holding my money till I buy something else and it is going to be a credit. I rather have my money cuz I dont think I will order from them again. I dont trust their site anymore.

Date of experience: June 11, 2015
Carl S. — nCrowd.ca Rep
over a year ago

Hi Linda, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchases. Please email me at [email protected] with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

Canada
1 review
1 helpful vote
Follow Carys M.
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Great customer service!
June 10, 2015

I ordered an item from nCrowd and after two months I had not yet received the item. I contacted nCrowd customer service via email. The system they have in place to lodge complaints or ask questions is easy to use and I received a response the same day I sent the email. The problem was resolved and I was compensated for my trouble. I am very please with the way the situation was handled and this experience gives me confidence to continue using this service in the future.

Date of experience: June 10, 2015
Canada
1 review
0 helpful votes
Follow Nimali D.
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I have purchased several great, unique deals on this website for very reputable companies. Had some trouble printing out a voucher, and a customer service representative replied to my inquiry immediately and was very helpful. Very enjoyable experience with NCrowd thus far.

Date of experience: June 5, 2015
Canada
1 review
2 helpful votes
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Ncrowd saved the day from Daymaid!
May 28, 2015

This is a two in one review: Daymaid in Calgary is NOT worth any kind of money you might save. They did not return one of my 10 phonecall messages over a period of 3 weeks. They have no urgency to actually honor the deal, because once the coupon expires, you will simply be trapped and have to use the money toward their business anyway, it just won't be worth nearly as much to you. Shame on them! NCrowd saved the day! They recognized my dilemma and were gracious enough to fully refund some and credit the remaining. Otherwise, I would have lost about $150 on a useless Maid in Calgary. Thank you nCrowd!

Date of experience: May 28, 2015
Canada
1 review
0 helpful votes
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Excellent Service
May 22, 2015

I have sent a question to costumer service by email and within 24 hours a response was sent back to me. This encourages me to continue buying from this online company. Amazing prices also.

I have tried many and i do have to say, this company is one of the excellent and reliable site to encourage and buy the best quality.

Once again Crowd.ca. Thank you for making my mother's day gift an memorable one.

Josee

Date of experience: May 22, 2015
Canada
2 reviews
1 helpful vote
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Support was friendly, knowledgable, and very expedient in solving my fulfilment deficiency. No complaints at all. Would recommend this vendor to anyone wanting to purchase products at a reasonable price

Date of experience: May 21, 2015
Canada
1 review
0 helpful votes
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Great Customer Service
May 21, 2015

Danielle from nCrowd.ca did a great job in sorting out a voucher that didn't go so well. Danielle was quick to respond and sorted out the refund of my money. Thank you for all your help, nCrowd should be very great full to have such a great employee.

Date of experience: May 21, 2015
Canada
3 reviews
1 helpful vote
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Great customer service!
May 18, 2015

The customer service was very helpfully and the answer I was waiting for was fast. Thank you again guys!

Date of experience: May 18, 2015
Canada
3 reviews
15 helpful votes
Follow Elyse N.
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I wrote nCrowd and received a quick reply back from Mary and she explained that the supplier could not fill my order so nCrowd credited 150% of my money back to my account. Good customer service.

Date of experience: May 15, 2015
Canada
1 review
0 helpful votes
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Stiffed for $50.00
May 15, 2015

After writing a glowing letter of recommendation for nCrowd, they went bankrupt and I got stiffed for a $50.00 voucher! I wrote a letter telling nCrowd that the vender for the voucher refused to honor the voucher. They sent me their "autoreply" telling me they had received my email but I didn't hear anything back for so long that I started investigating. I found out from clips on the internet that nCrowd went caput! No wonder I had not heard anything!

I'm one miffed consumer!

Date of experience: May 15, 2015
Massachusetts
1 review
0 helpful votes
Follow William M.
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My shipment was lost and nCrowd gave me credit for not only the value of the shipment, but and additional credit.

Date of experience: May 15, 2015
Canada
2 reviews
6 helpful votes
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Finally received an credit.
April 28, 2015

After numerous emails that led nowhere, ncrowd
Gave me an in store credit because my credit card company investigating the matter.

Date of experience: April 28, 2015
Carl S. — nCrowd.ca Rep
over a year ago

Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at [email protected] with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

Canada
1 review
1 helpful vote
Follow L F.
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Wish I had read these reviews first!
April 16, 2015

Still looking for my shipments. Filed "help" tickets. That was a joke. Finally phoned & left a message. I only got a response once I filed a complaint to the BBB and after contacting my credit card company for a refund. They said my order had been shipped. Still waiting for the order but at least I'll get my money back. Stay away from this company!

Date of experience: April 16, 2015
Carl S. — nCrowd.ca Rep
over a year ago

Hi, My name is Carl and I'm a manager with nCrowd. I'm so sorry for the trouble you've experienced with your recent purchase. Please email me at [email protected] with as many details as you can provide about your purchase so I may look into the matter further. Thank you!

Canada
2 reviews
7 helpful votes
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Rip off
March 3, 2015

Take your money do not send product, phone disconnected scam

Date of experience: March 3, 2015
Canada
3 reviews
2 helpful votes
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More bull***t
February 9, 2015

DEALATHON TEAMBUY N CROWD and now another name change? All the same crooks raping all us idiots over and over and over i dont know about you but i am done with online purchasing or selling of any kind with anyone remotely associated with these people

Date of experience: February 9, 2015