I usually don't leave feedback, but with all the negative feedback this site gets I thought I should. I would have given this 4.5 stars, but I couldn't. I ordered from this site on Sunday, and everything I ordered was here by Thursday. I'm 4'11 and 100 pounds. It's very hard to find clothes that fit. This site offers tons of smaller sizes, so that was very much appreciated. I didn't give it 5 stars, because the packaging was roughed up a bit. All the clothing was in perfect shape.

DON'T SHOP HERE! WASTE OF MONEY. First of all you will have to pay customs charges which you are not told about, on top of already expensive delivery. Next the sizing is awful, I'm pretty sure on one dress they sent me they must have switched the label on it because they had run out of my size because it was massive, and I ordered a different dress in that size and it was a perfect fit. I fell in love with their clothes online but have so fallen out of love with them, honestly don't bother.

My first purchase from this website will sadly be my last. Delivery was painfully slow, I had to wait a month for my order to arrive. When I opened it I was so disappointed because my order had been stuffed up! They sent me the wrong colour, which I don't even like on me. I'm so annoyed because I was hoping to wear it to a special occasion coming up, but I doubt I will now because of the colour. Also, the garment itself is a total rip off and definitely over priced for the $#*!ty quality. You really don't get what you pay for!

***CANADIANS BEWARE: DHL SHIPPING = HUGE COD CHARGES***

I've been shopping at Nastygal for years and for an order this month, suddenly, I get slapped with an OVER 40% custom charge on TOP of my purchase + shipping. This is ridiculous. So I contacted NG and they said they changed couriers a few months ago -- which they should have informed us about.

I've made orders in the past ranging anywhere from $10 to $200 and NEVER have I had to pay almost HALF my total cost just in custom fees alone. I've had to pay anywhere from 20-30% which is high (our tax is usually %15) but still acceptable. Why the change? They're using DHL shipping which not only charges custom for your country but also charges the customer for their OWN profit. Why use DHL then? Oh probably because Nastygal gets cheap shipping deal and their customers have to cover the cost!

Here ends my love affair with NG. It was good while it lasted.

***So if you're ordering NG to Canada, beware! For all orders over 30 (might be 20 actually?) DHL will slap on AT LEAST a 40% custom charge on your order. It will be higher if your order costs more.***

I made a site jabber account just so I could post this warning cause it's not a fun moment at the post office as you can imagine. Nowhere on the NG website does it tell you about DHL brokerage fees or even that they're now using DHL which if I had known, I would have cancelled my order.

Anyway, if you're American... feel free to ignore this and shop away! Hmph.

I started out liking the website but as soon as I experienced my first order "I absolutely hate it''! First, the picture looked good on the site but the actual clothes were horrible! The fabrics sucked. One knit top's price was $54.60 and the material was rough, not warm and terrible (I could have bought something a hundred times better in forever21). Another $72 dress I bought was make out of "cheap silk".

Also, the shipping was terrible. I ordered "one" necklace, and the site messed up my order and gave me "two". When I found out how bad the quality was I returned it and the quantity became "1" again. There was no consistency in their system whatsoever!

I have ordered from NG a number of times and while I have loved the items I have received, dealing with their carelessness for customer satisfaction has driven me away from ever supporting their business again. I ordered an item, got an email notification that it shipped, received my shipment only to see that my item was missing. I then checked the order through the website only to find that my item was cancelled due to it being out of stock - although at the time of order, it was in stock. Fast forward to me seeing that the item was in stock again, I contacted customer service ( because they apparently don't take the initiative to simply backfill your order or to tell you it's back in stock) only to be told that they would not honor the price that I originally purchased the item at. I will not purchase from here again.

WORSE WEBSITE EVER! I read the reviews and thought I'd give it a try anyway. WORST IDEA EVER! Anyone thinking about buying from the site reading this review… please listen to everyones advice and don't order from the website. I ordered a few pieces of clothing on cyber Monday and still have not received anything. I contacted customer service to see where my package is since the tracking wasn't working and they said it was in Canada to contact my local post office. I did and they said my package is in Germany? I went online to make sure I wasn't and idiot and entered the wrong address but everything is fine. I am now asking for my money back but I doubt that will even happen after reading the rest of these reviews. I've ordered stuff from China and got it way faster.

After reading the reviews on this website I was quite iffy about ordering, but since they were offering free international shipping for a limited time I decided to go through with it, and boy am I happy that I did! I live in Canada, my order arrived within a week! I didn't think it would especially because its the holidays, a very busy time for customs, post offices. I am VERY satisfied with my purchase, its exactly as pictured and great quality. I did have to pay a small customs fee but that was expected. Even if I bought that hat here in Canada I would still have had to pay the extra 20 in taxes. I paid no extra on the website so it was fine by me. Im a VERY happy customer! :)

Do NOT order from this website, I repeat do NOT order from this website. I have ordered 3 items from this website on 3 different occasions and each time, the objet is trashy and cheap. And oh, don't be alarmed if you're item comes without a tag, that just means that they "put tags on some items and not on others" and that you are not able to get you're money back from that item; only store credit. Save yourself the money and the hassle of dealing with their horrible costumer service and do not shop here.

Please DO NOT buy from this website.
I really wish I had read all these reviews before deciding to pay.
I was sooo excited when I found this site because it's exactly my style.
Ordered quite a few items which came to over $500.
1 of the 4 dresses I bought actually LOOKED LIKE THE PHOTO.
The other three were TERRIBLY designed, badly cut, felt and LOOKED cheap and absolutely nothing like the photos. Incredibly disappointed.
Two crop tops I bought were a LOT more 'crop' than the photo portrayed despite buying them in a size above my normal size.
The only good item out of the lot was a mesh top but then again what can really go wrong there...
So so so disapointed.
And also a SILVER necklace I bought turned out to be gold.

STAY AWAY.

Worst customer experience ever. I shopped their black friday sale and purchased some items on 40% discount, including a pair of boots i wanted for ages. Upon completing my order they sent me an invalid tracking number, i refreshed it a few days later- it was still invalid. It had been two weeks and still no sign of my parcel. I checked my nasty gal account and they had returned my order without even contacting me and had relisted the items i purchased, on their website at full price. I emailed them asking for a refund, they refunded me incorrectly and refused to refund me the full amount. They also told me i would have to reorder these items at full price and pay $29 shipping if i wanted them. I will never shop with nasty gal ever again and i will make sure i warn everyone i know. Stay away from this website, they are incompetent and will scam you.

Saw shoes I wanted for 30% off but when I added it to my cart it showed regular price. Called them on it and they wouldn't honor the price. I ordered the shoes anyway at regular price only to receive the wrong shoes. Live chatted with a rep and she said she will email the label, next morning still no label, gave me some BS about UPS taking 24 hours. That is just BS I've had places email me while we're on the phone and I get it right away. Customer service is horrible. Their toll-free # doesn't even work and I've always had to call their other non toll-free # that's for international customers. Seriously they can't do anything right and I'm never buying anything from them again.

I ordered 90 dollars worth of stuff. From cyber monday. Had to pay 30 dollars in duty fees. Stuff came nothing like what it looked like in photos. I am not kidding there clothes looking nothing like there photos. I read all the reviews online and was like okay maybe people are being over dramatic. They are not trust me do not buy from this site. The colors are different the shirts dont even fit its terrible im so beyond pissed off